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Msp Jobs in Utah (NOW HIRING)

Broad, advanced competence across MSP-relevant technologies: M365 identity, endpoint management, basic-to-intermediate networking, security tooling, backup/DR. * Ability to rapidly assess ambiguous ...

Manages Services (MSP) w/ Hands-On Experience * $35 - $45/hr - Yup! * Health, Dental & Vision Insurance * Short- & Long-term disability * 401K w/ 3% match * $50K life insurance * Paid Time Off * 8 ...

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As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across ...

Manages Services (MSP) w/ Hands-On Experience ATI's Contribution to You: * $35 - $45/hr - Yup! * Health, Dental & Vision Insurance * Short- & Long-term disability * 401K w/ 3% match * $50K life ...

SAP MDG Analyst

Salt Lake City, UT · On-site

$50.50 - $67.75/hr

Provide functional guidance to the MSP and ensure work aligns with business requirements, SAP standards, and internal processes. Qualifications: * Bachelor's Degree and minimum 6 years of prior ...

SAP MDG Analyst

Salt Lake City, UT · On-site

$96K - $178K/yr

Act as the primary point of contact between the business, internal IT teams, and the managed service partner (MSP) for SAP MDG-related support and delivery activities. * Configure and maintain MDG ...

Manages Services (MSP) w/ Hands-On Experience ATI's Contribution to You: * $35 - $45/hr - Yup! * Health, Dental & Vision Insurance * Short- & Long-term disability * 401K w/ 3% match * $50K life ...

Be Seen First

As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across ...

Travel Pharmacist

Ogden, UT · On-site

$57 - $68.50/hr

We leverage 20 years of relationships with the industry's most respectable companies across all 50 states, both through direct client partnerships and via national MSP programs. From health systems ...

Successful candidates will have between two and three years of B2B experience with a MSP or SAS product. The Inside Sales Representative will be responsible for managing the entire sales cycle from ...

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As an international professional services firm with deep expertise in consulting and staff augmentation offering a variety of solutions including MSP, VMS, RPO, HRO (and more), Acro operates across ...

Showing results 21-40

Msp information

See Utah salary details

$56.9K

$191.3K

$330.5K

How much do msp jobs pay per year?

As of Sep 12, 2026, the average yearly pay for msp in Utah is $191,303.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,100.00 and $228,000.00 per year, depending on experience, location, and employer.

What is an MSP?

MSPs, or Managed Service Providers, are companies that remotely manage a customer's IT infrastructure and end-user systems, typically on a proactive basis and under a subscription model. They provide a range of services such as network monitoring, cybersecurity, data backup, and technical support. MSPs help businesses reduce IT costs, improve system reliability, and allow internal teams to focus on core business activities. By outsourcing IT management to an MSP, organizations can access specialized expertise and up-to-date technology without maintaining a large in-house IT staff.

How does an MSP professional typically collaborate with client IT teams and vendors?

As an MSP (Managed Service Provider) professional, collaboration with client IT teams and external vendors is a core part of the role. You’ll often act as the primary liaison—coordinating technical support, system upgrades, and troubleshooting efforts between the client and third-party service providers. This involves regular communication, clear documentation, and joint planning sessions to ensure seamless IT operations and quick resolution of issues. Building strong working relationships and maintaining transparent communication channels are key to success in this collaborative environment.

What are the key skills and qualifications needed to thrive as an MSP professional, and why are they important?

To thrive as an MSP professional, you need a solid background in IT infrastructure, networking, cybersecurity, and troubleshooting, often supported by certifications like CompTIA A+, Network+, or Microsoft Certified Professional. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms such as Microsoft 365 or Azure is typically required. Excellent problem-solving abilities, customer service skills, and adaptability help MSP professionals stand out in managing client needs and unexpected technical issues. These skills and qualities are crucial for ensuring reliable service delivery, maintaining client trust, and addressing a wide range of technical challenges in diverse business environments.

What is the difference between Msp vs Network Administrator?

AspectMspNetwork Administrator
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentManaged service providers, client sites, remote supportCorporate offices, data centers, on-site network rooms
Employer & Industry UsageIT service providers, tech support companiesBusinesses across various industries, IT departments
Common Search & ComparisonYesYes

While both Msp and Network Administrator roles involve managing IT infrastructure, MSPs typically work for service providers supporting multiple clients remotely, whereas Network Administrators are employed directly by organizations to manage their internal networks. The certifications and work environments overlap, but the scope and employer type differ significantly.

How to get a job at MSP?

To get a job at an MSP (Managed Service Provider), candidates should develop skills in IT support, network management, and cybersecurity, often supported by certifications like CompTIA A+ or Network+. Gaining experience through internships or entry-level positions and applying through company career portals or job boards increases chances of employment in this field.

What are the most commonly searched types of Msp jobs in Utah?

The most popular types of Msp jobs in Utah are:

What job categories do people searching Msp jobs in Utah look for?

The top searched job categories for Msp jobs in Utah are:

Infographic showing various Msp job openings in Utah as of September 2026, with employment types broken down into 73% Full Time, 9% Part Time, 1% Temporary, 16% Contract, and 1% Nights. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $191,303 per year, or $92 per hour.

Senior IT Service Engineer

Salt Lake City, UT • On-site, Remote

$80K - $110K/yr

Full-time

Re-posted 28 days ago


Key responsibilities

  • Resolve complex, high-severity escalations across infrastructure, identity, networking, endpoint, and applications.

  • Lead technical response during major incidents, including triage, containment, delegation, and stabilization.

  • Own client outcomes end-to-end by coordinating across internal teams and specialized resources.


Job description

Role Summary
The Senior Service Engineer is the highest level of escalation within reactive support. This role resolves complex, high-impact issues, leads technical response during major incidents, and raises team capability through mentorship, documentation, automation, and standards. Seniors remain generalists-valued for breadth, judgment, and leadership-not narrow specialization. This role may include dedicated client service assignments requiring advanced cross-functional execution, technical leadership, and ownership of outcomes within Executech standards.Key Responsibilities
  • Resolve complex, high-severity escalations across infrastructure, identity, networking, endpoint, and applications, serving as the senior technical point of contact for assigned clients and queues.
  • Lead technical response during major incidents: triage, containment, delegation, status updates, and stabilization.
  • Perform root-cause analysis and drive durable remediation to prevent recurrence.
  • Own client outcomes end-to-end, coordinating across internal teams and specialized resources when scope spans multiple functional areas.
  • Own vendor escalations (Microsoft, ISPs, SaaS) with clear evidence, timelines, and follow-through.
  • Deliver at least one continuous-improvement contribution per quarter, runbook, automation, monitoring, or standards update.
  • Mentor engineers across tiers; elevate troubleshooting habits, documentation quality, and judgment on when to proceed vs. escalate.
  • Partner with Service Directors on escalation strategy, queue health, and QA calibration.
  • Model exemplary documentation, time capture, and client communication, especially under pressure, while protecting scalability, security, and Executech standards.
  • Exercise senior-level judgment on when to proceed, when to escalate, and when to pull additional resources, and coach others to do the same.
Typical Work Scope (Examples)
  • High-severity escalations spanning identity, networking, Azure/M365, endpoint management, and core line-of-business applications.
  • Major incident technical leadership: drives triage, assigns work, communicates status, and leads post-incident review inputs.
  • Root-cause analysis and prevention: turns repeated tickets into permanent fixes (automation, standards, runbooks).
  • Advanced troubleshooting with logs/telemetry: M365 sign-in logs, Intune logs, Defender signals, firewall/VPN diagnostics.
  • Vendor escalation ownership: produces concise cases with logs, timelines, and business impact.
Performance Expectations (KPIs)
  • SLA compliance: ≥ 90% (rolling 90-day).
  • CSAT: ≥ 97% positive (rolling 90-day).
  • Utilization: 90% utilization target.
  • Billable efficiency: ≥ 80% billable efficiency (rolling 90-day).
  • Ticket quality: meets documentation/time-entry standards; participates in QA audits.
  • QA target: ≥ 93/100 (< 90/100 triggers coaching plan).
Skills & Experience
  • 5+ years of progressively responsible IT support experience (MSP experience strongly preferred).
  • Broad, advanced competence across MSP-relevant technologies: M365 identity, endpoint management, basic-to-intermediate networking, security tooling, backup/DR.
  • Ability to rapidly assess ambiguous problems, form hypotheses, gather evidence, and drive resolution.
  • Strong written/verbal communication for high-pressure incident leadership and client-facing updates.
  • Automation capability: PowerShell proficiency; ability to safely operationalize repeatable fixes (peer reviewed).
Certification Expectations
  • AZ-104 (Azure Administrator) required (or must be completed within 6 months of entering the role).
  • One advanced or specialty cert within 12 months of entering the role (examples: MS-102, AZ-305, SC-300, SC-200).
  • Certifications support technical depth and credibility while maintaining a generalist operating model.
IMPACT Expectations
  • Integrity: set the standard for technical judgment, professionalism, and ethical behavior in high-impact situations.
  • Mindset: think systemically; prioritize long-term stability; anticipate risk; drive prevention over repeat firefighting.
  • Passion: step forward during complex/critical events and take pride in reliable, high-quality service outcomes.
  • Accountability: own outcomes including RCA quality and follow-through on remediation recommendations.
  • Client-Centric: balance speed and correctness with long-term client impact; communicate clearly during incidents.
  • Teamwork: act as a force multiplier through mentorship, standards, and knowledge sharing (without formal people management).