San Diego, CA · On-site
$120K - $150K/yr
Working directly with executive leadership on staffing, training, capacity, and operational ... You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities ...
Quick apply
San Diego, CA · On-site
$120K - $150K/yr
Working directly with executive leadership on staffing, training, capacity, and operational ... You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities ...
San Diego, CA · On-site
$120K - $150K/yr
Working directly with executive leadership on staffing, training, capacity, and operational ... You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities ...
Quick apply
San Diego, CA · On-site
$120K - $150K/yr
Working directly with executive leadership on staffing, training, capacity, and operational ... You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities ...
San Diego, CA · On-site
$120K - $150K/yr
Working directly with executive leadership on staffing, training, capacity, and operational ... You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities ...
Quick apply
San Diego, CA · On-site
$120K - $150K/yr
Working directly with executive leadership on staffing, training, capacity, and operational ... You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities ...
San Diego, CA · On-site
$120K - $150K/yr
Working directly with executive leadership on staffing, training, capacity, and operational ... You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities ...
Quick apply
San Diego, CA · On-site
$120K - $150K/yr
Working directly with executive leadership on staffing, training, capacity, and operational ... You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities ...
San Diego, CA · On-site
$120K - $150K/yr
Working directly with executive leadership on staffing, training, capacity, and operational ... You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities ...
San Diego, CA · On-site
$120K - $150K/yr
Working directly with executive leadership on staffing, training, capacity, and operational ... You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities ...
Deliver tailored training programs to MSPs, covering technical setup, platform navigation, and sales strategies to enhance their ability to sell and support IRONSCALES. * Act as the MSP's primary ...
Deliver tailored training programs to MSPs, covering technical setup, platform navigation, and sales strategies to enhance their ability to sell and support IRONSCALES. * Act as the MSP's primary ...
Spur your aligning IRONSCALES marketing team, to enable recruited MSPs with sales and technical collateral, training, and mktg. support * Lead IRONSCALES MSP product demos and sales presentations ...
Spur your aligning IRONSCALES marketing team, to enable recruited MSPs with sales and technical collateral, training, and mktg. support * Lead IRONSCALES MSP product demos and sales presentations ...
Our MSP division is a critical component of our growth strategy, enabling managed service providers ... training, certifications, co-sell playbooks) that arm disti sales teams to sell IRONSCALES ...
Our MSP division is a critical component of our growth strategy, enabling managed service providers ... training, certifications, co-sell playbooks) that arm disti sales teams to sell IRONSCALES ...
$75K - $85K/yr
The Manager, MSP Operations defines, plans, and drives the successful implementation of new clients ... Ensure appropriate implementation-related and ongoing internal training is completed and related ...
$75K - $85K/yr
The Manager, MSP Operations defines, plans, and drives the successful implementation of new clients ... Ensure appropriate implementation-related and ongoing internal training is completed and related ...
Green Bay, WI · On-site
To learn more, visit The MSP Sales Executive will report to our VP of MSP Sales, Americas. This ... Collaborate with the marketing and product teams to develop materials, training, and resources that ...
Green Bay, WI · On-site
To learn more, visit The MSP Sales Executive will report to our VP of MSP Sales, Americas. This ... Collaborate with the marketing and product teams to develop materials, training, and resources that ...
$75K - $85K/yr
The Manager, MSP Operations defines, plans, and drives the successful implementation of new clients ... Ensure appropriate implementation-related and ongoing internal training is completed and related ...
$75K - $85K/yr
The Manager, MSP Operations defines, plans, and drives the successful implementation of new clients ... Ensure appropriate implementation-related and ongoing internal training is completed and related ...
Indianapolis, IN · On-site
To learn more, visit The MSP Sales Executive will report to our VP of MSP Sales, Americas. This ... Collaborate with the marketing and product teams to develop materials, training, and resources that ...
Indianapolis, IN · On-site
To learn more, visit The MSP Sales Executive will report to our VP of MSP Sales, Americas. This ... Collaborate with the marketing and product teams to develop materials, training, and resources that ...
Gilbert, AZ · On-site
$205K/yr
From personal training to nutrition coaching, wellness to sports performance, NASM trainers and ... NASM is seeking a Director MSP Service Delivery reporting to the Chief Information Officer. This ...
Gilbert, AZ · On-site
$205K/yr
From personal training to nutrition coaching, wellness to sports performance, NASM trainers and ... NASM is seeking a Director MSP Service Delivery reporting to the Chief Information Officer. This ...
ITIL v4 or specialized MSP-centric management training. Company : Red Cup IT is an enterprise-grade Cybersecurity & IT firm that provides MSP, MSSP, Project Delivery, and Skill Augmentation solutions.
ITIL v4 or specialized MSP-centric management training. Company : Red Cup IT is an enterprise-grade Cybersecurity & IT firm that provides MSP, MSSP, Project Delivery, and Skill Augmentation solutions.
Orlando, FL · Remote
$97K - $133K/yr
... training, and performance management. Standardize service processes, escalation workflows, and ... Lead or support implementation of the MSP technology stack - EDR/MDR, SIEM, Zero Trust, Backup/DR ...
Orlando, FL · Remote
$97K - $133K/yr
... training, and performance management. Standardize service processes, escalation workflows, and ... Lead or support implementation of the MSP technology stack - EDR/MDR, SIEM, Zero Trust, Backup/DR ...
MD · On-site
$39K - $51K/yr
... MSP) Barracks across the State of Maryland. When\r\napplying, please only check the county/counties ... Credit cannot be given for education, training,\r\nexperience, knowledge, skills, and abilities ...
MD · On-site
$39K - $51K/yr
... MSP) Barracks across the State of Maryland. When\r\napplying, please only check the county/counties ... Credit cannot be given for education, training,\r\nexperience, knowledge, skills, and abilities ...
MD · On-site
$45K - $58K/yr
... MSP) Barracks across the State of Maryland. When\r\napplying, please only check the county/counties ... Credit cannot be given for education, training,\r\nexperience, knowledge, skills, and abilities ...
MD · On-site
$45K - $58K/yr
... MSP) Barracks across the State of Maryland. When\r\napplying, please only check the county/counties ... Credit cannot be given for education, training,\r\nexperience, knowledge, skills, and abilities ...
Baltimore, MD · On-site
$40K - $52K/yr
... MSP) Barracks across the State of Maryland. When\r\napplying, please only check the county/counties ... Credit cannot be given for education, training,\r\nexperience, knowledge, skills, and abilities ...
Baltimore, MD · On-site
$40K - $52K/yr
... MSP) Barracks across the State of Maryland. When\r\napplying, please only check the county/counties ... Credit cannot be given for education, training,\r\nexperience, knowledge, skills, and abilities ...
MD · On-site
$42K - $54K/yr
... MSP) Barracks across the State of Maryland. When\r\napplying, please only check the county/counties ... Credit cannot be given for education, training,\r\nexperience, knowledge, skills, and abilities ...
MD · On-site
$42K - $54K/yr
... MSP) Barracks across the State of Maryland. When\r\napplying, please only check the county/counties ... Credit cannot be given for education, training,\r\nexperience, knowledge, skills, and abilities ...
Carroll, MD · On-site
$37K - $48K/yr
... MSP) Barracks across the State of Maryland. When\r\napplying, please only check the county/counties ... Credit cannot be given for education, training,\r\nexperience, knowledge, skills, and abilities ...
Carroll, MD · On-site
$37K - $48K/yr
... MSP) Barracks across the State of Maryland. When\r\napplying, please only check the county/counties ... Credit cannot be given for education, training,\r\nexperience, knowledge, skills, and abilities ...
$12.26 - $14.64
0% of jobs
$14.64 - $17.02
2% of jobs
$17.02 - $19.41
8% of jobs
$21.75 is the 25th percentile. Wages below this are outliers.
$19.41 - $21.79
15% of jobs
$21.79 - $24.17
19% of jobs
The median wage is $25.04 / hr.
$24.17 - $26.55
16% of jobs
$26.55 - $28.93
15% of jobs
$28.99 is the 75th percentile. Wages above this are outliers.
$28.93 - $31.32
11% of jobs
$31.32 - $33.70
7% of jobs
$33.70 - $36.08
5% of jobs
$36.08 - $38.46
2% of jobs
$12
$26
$38
For Msp Trainer jobs, the most frequently searched job titles are:
San Diego, CA • On-site
$120K - $150K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 9 days ago
You know the technology. Now you want to lead the people delivering it.
myCRE Cloud is looking for an experienced MSP leader to take ownership of our service organization, develop our technical team, and make sure approximately 35 clients consistently receive exceptional service.
You need enough technical depth to earn the respect of experienced technicians, recognize when something isn't right, and ask good questions. But your success won't be measured by how many difficult tickets you personally solve.
It will be measured by how well your team performs.
What You'll OwnYou'll lead our L1 and L2 technicians, professional services and project technicians, and Dispatch Coordinator, with responsibility for:
Service quality, SLA performance, and client satisfaction
Coaching, mentoring, and developing technical team members
Team performance, workload, capacity, and accountability
Consistent ticket prioritization, communication, documentation, and follow through
Important client conversations and service concerns
Identifying recurring problems and turning them into better processes, training, documentation, or tools
Working directly with executive leadership on staffing, training, capacity, and operational decisions
Helping shape our service standards as we continue to grow
Your goal is simple: build a service department that gets stronger because of your leadership, not one that depends on you personally solving everything.
You Might Be Our Person If...You've spent 6+ years in IT, including significant experience inside an MSP.
You've spent at least 2 years directly leading or managing technical people.
You understand the realities of MSP service delivery: SLAs, ticket flow, competing priorities, escalations, documentation, demanding clients, and technicians who occasionally need coaching, direction, or accountability.
You've come up through the technical ranks and have strong working knowledge of:
Windows Server and Active Directory
Microsoft 365
Hyper-V, VMware, and Proxmox
VPNs, VLANs, NAT, routing, and firewalls
Backup and disaster recovery
We're a Kaseya organization using Autotask, IT Glue, and Datto RMM, so experience with those tools is valuable.
Most importantly, you genuinely enjoy leading people.
Your instinct when someone struggles is to figure out how to make them better, not simply take the work away from them.
About myCRE CloudWe provide Managed IT Services, Co-Managed IT Support, and Cloud Hosting to businesses in the Construction industry.
We're a small, close knit company without layers of bureaucracy. Good ideas can actually become reality here, and this position will work directly with executive leadership to influence how our service organization evolves.
We value ownership, autonomy, continuous learning, and sensible processes over micromanagement.
Compensation & Benefits$120,000 to $150,000, depending on experience
Medical, Dental, and Vision insurance
Life Insurance
Paid Time Off and Paid Holidays
401(k) with company matching
Profit Sharing
One Important DetailThis is a full time, in office position in San Diego.
It is not remote or hybrid.
You must already live in the San Diego area or be genuinely willing to relocate.
If you've built your career in an MSP and are ready to make your biggest impact through the team you lead, we'd like to meet you.
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