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Msp Technical Support Jobs (NOW HIRING)

Aplaro Ltd

Technical Support Analyst

Manhattan, NY · On-site

$100 - $125/hr

Garda is seeking a Technical Support Analyst based in our New York Office. Position ... Liaison & MSP Coordination: Act as on-site point of contact for the Managed Service Provider ...

Red Cup IT Inc

Technical Account Manager

Los Angeles, CA · On-site +1

We are looking for a Technical Account Manager (TAM) at a Managed Service Provider (MSP) who is the ... A primary goal is to reduce the number of support tickets a client submits by proactively fixing ...

IT Practice

Technical Support Engineer

Raleigh, NC · On-site

Our team is known for delivering proactive support, industry-specific expertise, and a client-first ... MSP) or healthcare IT setting. * Technical Proficiency: * Deep understanding of Windows Server ...

FusionTek

Remote Technical Support Engineer II

$30 - $35/hr

If you have prior MSP experience and enjoy a challenging environment, continuous learning, and solving diverse technical challenges, we'd love to hear from you. What You Will Do Client Support ...

Red Cup IT

MSP Service Desk & Support

$20.50 - $27.75/hr

MSP Service Desk & Support We are looking for an MSP Service Desk & Support who is responsible for providing first- and second-level technical support to MSP clients across multiple environments.

Red Cup IT, Inc.

MSP Service Desk & Support

Los Angeles, CA · On-site +1

$21.50 - $29/hr

We are looking for an MSP Service Desk & Support who is responsible for providing first- and second-level technical support to MSP clients across multiple environments. This role acts as the primary ...

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How much do msp technical support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for msp technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What cities are hiring for Msp Technical Support jobs?

Cities with the most Msp Technical Support job openings:

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Infographic showing various Msp Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Senior Technical Support Specialist

Akron, OH • On-site

ETC Techsolutions LLC
1 - 10 employees
Learn more about ETC Techsolutions LLCexternal

$65K - $100K/yr

Full-time

Medical, Dental, Vision

Re-posted 23 days ago

Job description

Join our dynamic team at a leading Northeast Ohio-based Managed Service Provider (MSP) technology company.  We’re searching for an experienced individual with a passion for exceptional customer service. As the primary contact, you’ll use your strong communication and problem-solving skills to guarantee outstanding client satisfaction. If you excel in a fast-paced environment and are dedicated to delivering top-tier service, apply now!

Job Duties

  • Troubleshoot Microsoft Azure services and configurations.
  • Troubleshoot Microsoft Windows and Office (current version plus last 2 versions)
  • Troubleshoot Microsoft Windows Server (All Supported OS)
  • Address Network, VOIP, Internet Issues, Peripherals (Printers, Scanners, etc…)
  • Provide support for LOB applications and mission-critical hardware
  • Provide support for Active Directory, Hosted Desktop, Terminal Servers, VMware, and Group Policy
  • Provide Level 3 support for backups, antivirus, web filtering, and spam filtering
  • Provide Level 3 support for common business applications (QuickBooks, Emails, etc.)
  • Conduct end-user training for support requests
  • Assist with pre-sales technical support and project implementation
  • Demonstrate experience in managing challenging customer situations

Job Requirements

  • Bachelor’s Degree and/or 3-5 years experience in IT industry
  • At least 1 relevant IT certification (A+, MCP, Network+, Security+ MCP, ITIL Foundations)
  • Speak to end users in non-technical terms (no geek speak)
  • Prioritize daily tasks and achieve due dates
  • Ability to multi-task and adapt to changes quickly
  • Willing and able to work overtime as needed
  • Ability to lift standard computer equipment (i.e. PC’s and Printers)
  • Reliable transportation
  • Maintaining a clean and organized office workspace

Other Benefits

  • Training and Development Opportunities
  • Access to a Company vehicle
  • Paid Holidays and PTO Time
  • A fun work environment with opportunities for growth

Company Description

ETC TechSolutions is a fast-growing Managed Service Providers (MSP) located in Akron, Ohio that specializes in technology solutions for small and mid-size businesses. As an MSP we become an extension of our clients and take ownership of the technology burden allowing them to focus on what they do best.