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Msp Technical Lead Jobs (NOW HIRING)

EisnerAmper LLP

Senior Technical Lead

Boston, MA · On-site

Experience as a consultant via an MSP or similar consulting organization. * 7+ years of experience ... Skill in communicating technical ideas in simple terms. * Experience with ConnectWise. Preferred ...

Eisneramper Llp

Senior Technical Lead

Boston, MA · Hybrid

EisnerAmper is looking to hire a Senior Technical Lead to join its Managed Technology Services ... Experience as a consultant via an MSP or similar consulting organization. * 7+ years of work ...

Eisneramper Llp

Senior Technical Lead

Burlington, VT · Hybrid

EisnerAmper is looking to hire a Senior Technical Lead to join its Managed Technology Services ... Experience as a consultant via an MSP or similar consulting organization. * 7+ years of work ...

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Msp Technical Lead information

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$30K

$156.3K

$206K

How much do msp technical lead jobs pay per year?

As of Sep 11, 2026, the average yearly pay for msp technical lead in the United States is $156,348.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What is an MSP Technical Lead?

An MSP Technical Lead is a senior IT professional who oversees the technical operations and support provided by a Managed Service Provider (MSP). They are responsible for leading technical teams, managing client IT infrastructure, ensuring high-quality service delivery, and implementing best practices. The role often includes project management, troubleshooting complex issues, mentoring junior staff, and acting as a key point of contact between clients and the MSP. MSP Technical Leads need both strong technical expertise and leadership skills to succeed in this role.

What are the key skills and qualifications needed to thrive as an MSP Technical Lead?

To thrive as an MSP Technical Lead, you need in-depth expertise in IT infrastructure, network management, and troubleshooting, often supported by a degree in IT or computer science and relevant certifications like CompTIA, Microsoft, or Cisco. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms is typically required. Leadership, problem-solving, and strong communication skills help you manage teams and client relationships effectively. These competencies ensure seamless IT operations, high service quality, and successful coordination across multiple client environments.

How does an MSP Technical Lead typically collaborate with clients and internal teams to ensure successful project delivery?

As an MSP Technical Lead, you play a key role in bridging communication between clients and internal technical teams. You'll regularly meet with clients to understand their IT needs, translate those requirements into actionable tasks, and delegate responsibilities among your team members. The role often involves monitoring project progress, troubleshooting escalated issues, and ensuring adherence to service level agreements (SLAs). Effective collaboration, clear communication, and a proactive approach to problem-solving are crucial for delivering high-quality managed services and maintaining client satisfaction.

What is the difference between Msp Technical Lead vs Network Engineer?

AspectMsp Technical LeadNetwork Engineer
CredentialsCertifications like Cisco CCNP, CompTIA Network+Certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentLeading technical teams in MSPs, client managementDesigning, implementing, and maintaining network infrastructure
Employer & IndustryManaged Service Providers, IT service companiesIT departments, telecom companies, service providers

The MSP Technical Lead and Network Engineer roles share similar certifications and work environments, often within the same industry. However, the MSP Technical Lead focuses on overseeing technical teams and client solutions, while the Network Engineer concentrates on network design and maintenance. Both roles are essential in IT service delivery, but the MSP Technical Lead has a broader leadership responsibility within managed service environments.

What are popular job titles related to Msp Technical Lead jobs?

For Msp Technical Lead jobs, the most frequently searched job titles are:

Infographic showing various Msp Technical Lead job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $156,348 per year, or $75.2 per hour.

Senior Technical Lead

Boston, MA • On-site

EisnerAmper LLP
Accounting Services • 1 - 5K employees
Learn more about EisnerAmper LLPexternal

Other

This job post has expired today. Applications are no longer accepted.

EisnerAmper rating

9.7

Company rating: 9.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

"What Work You Will be Responsible For

  • Desire to work on multiple clients using multi‑faceted technologies.

  • Plan, organize, control, test, and review projects, aligning with users' needs and functionalities.

  • Handle business‑critical IT tasks, systems administration, and escalation for team members.

  • Provide remote and onsite support of clients’ computing and networking infrastructures as needed.

  • Identify areas with problems and research possible solutions.

  • Handle and resolve level 2 and level 3 escalation tickets (e.g., firewall configuration, advanced network troubleshooting, and server management).

  • Prepare cost‑benefit analysis reports when upgrades are required, continuously analyzing vendors to ensure service and value for the company.

  • Strong knowledge of MS Office365 applications setup, security, and maintenance.

  • Interact with clients at staff and management levels to understand technology needs and support solutions.

  • Experience in project planning and client support/development.

  • Familiar with tools to document systems and set up client technology architectures.

  • Research and identify technology solutions to software, hardware, and network issues.

  • Diagnose and troubleshoot technical issues, including account setup and network configurations.

  • Track computer system or network issues through to resolution within an agreed time.

  • Prioritize and manage multiple open issues simultaneously.

  • Assist on preparing technical proposals, reports, and presentations.

  • Maintain effective communication with clients and outside resources regarding technical issues.

  • Develop and execute disaster procedures and maintain data backups.


Hybrid schedule: three days in the office.


Basic Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field preferred; associate's or vocational degree also considered.

  • Experience as a consultant via an MSP or similar consulting organization.

  • 7+ years of experience supporting servers, storage, networking, and security of networks.

  • Microsoft certifications are a plus.


Preferred / Desired Qualifications

  • Experience with Active Directory, Office365, and MicrosoftAzure.

  • General knowledge and experience with firewalls, routers, wireless networks, and security.

  • Excellent attitude, growth mindset, and teamwork orientation.

  • Microsoft, ISC2, ISACA or other cybersecurity and professional certifications.

  • Prior experience working as a Managed Service Provider (MSP).

  • Familiarity with productivity applications and networking under Microsoft Windows and MacOS.

  • Familiarity with Microsoft server operating systems (Server2016,2019,2022).

  • Working knowledge of networking concepts and firewalls (WatchGuard, Fortinet, Sophos, PaloAlto).

  • Experience with server virtualization technologies (HyperV, Scale, Citrix, and others).

  • Ability to adapt and learn new technologies quickly.

  • Skill in communicating technical ideas in simple terms.

  • Experience with ConnectWise.


Preferred Location: Burlington


EisnerAmper is proud to be a merit‑based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law.

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About EisnerAmper

Sourced by ZipRecruiter

EisnerAmper is one of the largest accounting, tax and business advisory firms in the U.S., with more than 3,000 employees and over 300 partners across the country. We combine responsiveness with a long-range perspective; to help clients meet the pressing issues they face today, and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers and investors who serve these clients.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

Year founded

1963

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