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Msp Roles Jobs (NOW HIRING)

MSP Hire, Inc.

MSP Technical Lead

Juneau, AK · On-site

$80K - $110K/yr

The Role The MSP Technical Lead (L3) is our highest individual-contributor technical role and one ... including roles like Onboarding Manager, Help Desk Manager, Centralized Services Manager, and ...

MSP Hire, Inc.

MSP Technical Lead

Anchorage, AK · On-site

The Role The MSP Technical Lead(L3) is our highest individual-contributor technical role and one of ... including roles like Onboarding Manager, Help Desk Manager, Centralized Services Manager, and ...

Tech9

Systems Administrator (MSP)

El Paso, TX · On-site

$62K - $83K/yr

LocationEl Paso, TXCompensation$62,400.00 - $83,200.00 per year (USD)Experience3+ years of experience in systems administration, MSP support, or infrastructure roles## What This Role Is All About ...

MSP Hire, Inc.

MSP Technical Lead

Juneau, AK · On-site

$80K - $110K/yr

The Role The MSP Technical Lead (L3) is our highest individual-contributor technical role and one ... including roles like Onboarding Manager, Help Desk Manager, Centralized Services Manager, and ...

MSP Hire, Inc.

MSP Technical Lead

Juneau, AK · On-site

$80K - $110K/yr

The Role The MSP Technical Lead (L3) is our highest individual-contributor technical role and one ... including roles like Onboarding Manager, Help Desk Manager, Centralized Services Manager, and ...

MSP Hire, Inc.

MSP Technical Lead

Juneau, AK · On-site

$80K - $110K/yr

The Role The MSP Technical Lead (L3) is our highest individual-contributor technical role and one ... including roles like Onboarding Manager, Help Desk Manager, Centralized Services Manager, and ...

MainSpring

Tier 2 Field Engineer - MSP

Washington, DC · On-site

$70K - $80K/yr

Tier 2 Field Engineer - MSP - MSP, DC-VA-MD (Metro Area) Job Location : DC Metro Area Type ... Primary Roles and Responsibilities: * Provide proactive network and infrastructure administration ...

Atrium

Senior MSP Program Specialist

Boston, MA · Remote

$70K - $80K/yr

Overview Atrium is seeking a highly motivated and experienced Senior MSP Program Specialist to join ... Candidates who apply for roles through the Atrium website will be added to our candidate pool and ...

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$62.5K

$210.1K

$363K

How much do msp roles jobs pay per year?

As of Sep 13, 2026, the average yearly pay for msp roles in the United States is $210,137.00, according to ZipRecruiter salary data. Most workers in this role earn between $155,000.00 and $250,500.00 per year, depending on experience, location, and employer.

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Msp Roles jobs near you

IT Help Desk Technician (MSP) - Level 2

Carlsbad, CA • On-site

K2 Staffing, LLC
Recruiting and Staffing Services • 11 - 50 employees
Learn more about K2 Staffing, LLCexternal

$30 - $35/hr

Full-time

Re-posted 10 days ago

Key responsibilities

  • Handle Level 2 incidents that frontline techs can't resolve.

  • Provide remote troubleshooting and occasional in-person support.

  • Assist in deploying, diagnosing, and supporting servers, network infrastructure, and security measures.

Job description

Summary
 
Our client is a family-owned, community-focused MSP (Managed Services Provider) that has serviced the coastal San Diego area since 2007. They provide 24/7 remote and on-site IT support, cybersecurity, network services, cloud consulting, and hardware/software management for local small and medium-sized businesses. Their engineers offer peace of mind, expert guidance, and scalable solutions tailored to client needs.  They are currently in need of an IT Help Desk Support Technician (Level 2), with previous MSP experience, to join their team.
 
Duties & Responsibilities
  • Escalated ticket resolution: Handle Level 2 incidents that frontline techs can’t resolve.
  • Remote & onsite support: Provide both remote troubleshooting and occasional in-person service.
  • User onboarding/offboarding: Configure laptops/desktops, create user accounts in Active Directory, Microsoft 365, and Google Workspace.
  • Server and network support: Assist in deploying and diagnosing Windows Servers (2016–2022), AD, Exchange, file servers, VPN, basic LAN/WAN infrastructure, firewalls, routers, and switches .
  • Security & patching: Install antivirus, apply patches, monitor alerts/remediation, and assist with security measures .
  • RMM/PSA tools: Use remote monitoring (e.g., Kaseya, ConnectWise, Ninja) and ticketing systems (e.g., Autotask, ConnectWise Manage) to manage systems and document work.
  • Documentation & knowledge-sharing: Log detailed tickets, maintain IT documentation, contribute to knowledge base articles
  • Collaboration & escalation: Work alongside senior engineers, escalate complex issues efficiently, support projects under guidance.
Qualifications & Requirements
  • Experience
    • 2–3 years in MSP or equivalent IT service desk roles.
    • Hands-on experience with Windows (10/11) and server OS (Windows Server 2016–2022), Active Directory, Microsoft365, Exchange, basic networking, and hardware troubleshooting.
    • Familiarity with RMM/PSA tools for monitoring and ticket management.
    • Experience in client communication and user-facing support.
  • Technical Skills
    • Proficiency in OS deployment, patch management, malware removal, and event log analysis.
    • Understanding of networking fundamentals: DNS, DHCP, TCP/IP, firewalls, VLANs, WAN/LAN setup.
    • Familiar with virtualization platforms (VMware, Hyper-V) and cloud services (Azure, M365, G Suite).
  • Certifications
    • CompTIA A+, Network+, Security+.
    • Microsoft credentials like Modern Desktop Administrator Associate, MCSA, MCSE, MCITP.
    • Cisco certifications (CCNA), VMware certification (VCP), or Microsoft Azure role-based certs.
  • Professional Skills
    • Strong troubleshooting, documentation, and multi-tasking abilities.
    • Excellent verbal/written communication with both technical and non-technical audiences .
    • Customer service orientation—empathy, follow-through, and client satisfaction .
    • Ability to work independently and collaboratively within a team setting .
Ideal Candidate Snapshot
  • 2–4 years MSP help desk experience
  • CompTIA A+ / Network+ (required), Security+, M365/O365 admin, DC/AD, Cisco/VMware certs (a big plus)
  • Skilled with RMM/PSA tools and supporting server, desktop, and networking environments
  • Excellent communicator, well-documented, proactive, and service-minded
If you’re seeking a crucial role in a growing local MSP with diverse technologies and client exposure, our client would love to meet you!