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Msp Program Manager Jobs in Fairfield, NJ (NOW HIRING)

APN Consulting Inc

Temporary - Society Admin

Piscataway, NJ · On-site

$18 - $24.25/hr

... managing daily operational, analytical, financial, and digital administrative tasks. Working ... Member Service Programs (MSP): Record MSP Author Discount Payment budgets, issue approval/rejection ...

Network Right

Director of Operations

New York, NY · On-site

$150K - $180K/yr

... a managed service provider. We're disrupting the traditional MSP market by building a next ... Annual Bonus Program Balance * Flexible Time Off Learning & Development * Flexible certification ...

Jobsbridge

Project Manager

Hoboken, NJ · On-site

Resolve issues and barriers to achieving the end to end plan by working with the TEP Program ... MSP, Prince2 etc.) Proven track record of influencing senior level management and stakeholders as ...

Network Right

Director of Operations

New York, NY · Remote

$150K - $180K/yr

... a managed service provider. We're disrupting the traditional MSP market by building a next ... Annual Bonus Program 🌴 Balance * Flexible Time Off 📚 Learning & Development * Flexible ...

Quest Diagnostics

Manager, Vendor Management

Secaucus, NJ · On-site

$150K - $160K/yr

Best-in-class well-being programs * Annual, no-cost health assessment program Blueprint for ... Act as a liaison between the MSP (Broadleaf) and Hiring Managers. * Partner closely with Finance ...

AllSTEM Connections

Senior Security AI Engineer

Rahway, NJ · On-site

$177K - $183K/yr

Manager noted many candidates looked qualified on paper but could not perform practically in interviews they have add with other MSP programs so far. Equal Opportunity Employer / Disabled / Protected ...

Magna5 MS LLC

Tier 2 Systems Engineer - NY

New York, NY · On-site

$70K - $90K/yr

Experience working for a Managed Services Provider (MSP) or in a multi-client support environment ... Magna5 has developed a training program that will allow any member of our team to enhance their ...

Recruiting

Service Operations Manager

Manhattan, NY · Remote

Remote Work, Certifications and Training Program. Unlimited Time Off Company Overview Imagis is an ... Minimum of 5+ years working in IT MSP or similar IT Service Desk team * Minimum of 5+ years as ...

Hightop Health LLC

Director of Technology

New York, NY · On-site

$175K - $225K/yr

... programs, and operational priorities are aligned with organizational goals and monitored for ... Managing MSP relationships and determining insourcing vs. outsourcing capabilities and timing based ...

Persado

Manager, Project Management

New York, NY · On-site +1

$125K - $145K/yr

... MSP, PMP) preferred * At least 5 years of demonstrated experience as a People Manager, with a strong focus on team development, enablement, and mentorship. * 7-10 years of experience in program ...

Inspiroz

Technical Project Manager

Chadds Ford, PA · On-site

... MSP) delivering IT infrastructure, classroom technology, software, and managed support to charter ... Smaller programs - device and infrastructure refreshes, software rollouts, platform migrations ...

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All JobsMsp Program JobsMsp Program Manager JobsMsp Program Manager Jobs in Fairfield, NJ

Msp Program Manager information

See Fairfield, NJ salary details

$39.3K

$109.6K

$160.1K

How much do msp program manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for msp program manager in Fairfield, NJ is $109,561.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,100.00 and $135,100.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.
What cities near Fairfield, NJ are hiring for Msp Program Manager jobs? Cities near Fairfield, NJ with the most Msp Program Manager job openings:
Msp Program Manager jobs near you
Infographic showing various Msp Program Manager job openings in Fairfield, NJ as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 73% In-person, and 27% Remote job distribution, with an average salary of $109,561 per year, or $52.7 per hour.

Critical Site Engineer for the Comms Infrastructure and Site Design

Consolidated Edison

New York, NY • On-site

$105K - $135K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description


Join us as a Critical Facilities Engineer who will be responsible for the safe, reliable, and efficient operation of Company data centers and other mission-critical facilities. This role provides leadership and strategic oversight for all aspects of critical infrastructure including electrical, mechanical, environmental, and IT physical systems. The position ensures operational excellence, resiliency, and compliance while managing internal resources and third-party service providers.
Responsibilities
Core Responsibilities
  • Serve as the subject matter expert (SME) and operational lead for data center and critical facility infrastructure, including design, commissioning, maintenance, and lifecycle management.
  • Provide management oversight for the operation, reliability, and performance of all data center physical infrastructure systems including UPS, generators, cooling systems, and environmental monitoring systems.
  • Manage and oversee the Managed Service Provider (MSP) responsible for daily data center operations, maintenance, and incident response, ensuring performance aligns with contractual SLAs and company standards.
  • Establish governance, performance metrics, and reporting processes for MSP operations, including regular operational, quality assurance/control reviews and continuous improvement initiatives.
  • Develop and maintain standards, policies, procedures, and documentation related to critical facilities design, operation, and maintenance.
  • Perform incident response, root cause analysis, and corrective actions for critical system failures or performance issues.
  • Coordinate with engineering, IT, and project teams to ensure integration of infrastructure requirements into new builds, upgrades, and retrofits for critical sites.
  • Review and approve design specifications, scopes of work, and contractor deliverables to ensure compliance with company standards.
  • Conduct site assessments and audits to evaluate facility performance, risks, and ensure compliance with regulatory, environmental, safety, and cybersecurity requirements.
  • Work with stakeholders on capacity planning, risk management, and resiliency planning for critical infrastructure environments.
  • Assist to manage and forecast operating and capital budgets for data center and critical facility infrastructure, ensuring alignment with reliability, lifecycle, and capacity planning objectives.
  • Assist with the design and buildout of IT physical infrastructure at LAN & Communications rooms and Data Centers, including cabling, UPS, power distribution, grounding/bonding, and indoor/outdoor wireless LAN access points
  • Assist in overseeing financial performance of Managed Service Provider (MSP) contracts, including cost controls, invoice validation, and ensuring services are delivered within approved budget and contractual obligations.
  • Assist to plan and prioritize capital and expense investments for maintenance, upgrades, and risk mitigation, ensuring funding supports operational reliability, regulatory compliance, and long-term infrastructure strategy.

Qualifications
Required Education/Experience
  • Bachelor's Degree and a minimum of (3) years of IT, Facilities Operations or Construction experience or
  • Associate's Degree and a minimum of (5) years of IT Facilities Operations or Construction experience or
  • High School Diploma/GED and a minimum of (7) years of IT Facilities Operations or Construction experience.
Preferred Education/Experience
  • Bachelor's Degree preferably in Information Technology, Computer Science or Engineering and a minimum of (3) years of IT, Facilities Operations or Construction experience.
Relevant Work Experience
  • Critical facility electrical systems (power) to include utility service, ATSs/STSs, generator back-up, UPS systems, distribution to rooms and racks, required.
  • Critical facility mechanical (cooling) systems to include chiller plants, hydronics modules, chilled water piping, in row cooling and humidity control, required.
  • Practical application of cybersecurity principles for secure IT infrastructure operations, required.
  • Experience implementing and maintaining preventive and predictive maintenance programs for critical systems, required.
  • Oversight of service contracts, SLAs, KPIs, and performance metrics, required.
  • Building management systems (BMS), fire detection/suppression, hydrogen detection/purging and environmental monitoring appliances and sensors, preferred.
  • Prefabricated modular building systems including Schneider Electric/APC and iFortress, preferred.
  • Design, construction commissioning and decommissioning IT facilities and data centers including location assessment, facility layouts, electrical and mechanical tier requirements, private and leased carrier circuit entrances and physical security, preferred.
  • Authoring data center infrastructure design and constructions standards and operating procedures, preferred.
  • Vendor and contractor management, including MSP governance (SLA/KPI oversight), preferred.
  • Experience managing day-to-day operations of mission-critical facilities, ensuring uptime, reliability, and compliance with operational standards, preferred.
  • Proven ability to perform incident response, troubleshooting, and root cause analysis for critical infrastructure failures, preferred.
  • Experience with RFP development, contractor selection, and contract administration, preferred.
  • Ability to plan and prioritize capital improvements, lifecycle replacements, and risk mitigation projects, preferred.
  • Experience developing and managing operating and capital budgets for infrastructure and facilities, preferred.
Skills and Abilities
  • Excellent collaboration and team building skills
  • Well organized, detail oriented and flexible to handle multiple assignments
  • Ability to build strong customer relationships
  • Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
Licenses and Certifications
  • Driver's License Required
  • Other: Relevant technical certifications such as Uptime Institute or CNet certifications; e.g. BICSI DCDC Preferred
  • Other: Project Management Professional (PMP) Preferred
  • Other: OEM Certifications for Critical Site equipment, including Power, Cooling, Structured Cabling, etc. Preferred
Physical Demands
  • Ability to push, pull, and lift up to 40 pounds
  • Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
  • Possess manual dexterity and the ability to use hands for the duration of the workday
  • Ability to stoop, bend, reach, and kneel throughout the workday
  • Stand to use/operate office equipment for the duration of the workday
  • Ability to read small print and symbols
Additional Physical Demands
  • The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
  • Must be able and willing to travel within Company service territory, as needed.
  • Must be available 24/7, on call, and/or participate in off-hour emergency response activities as required.
  • Must be able to participate in the Companys emergency management processes and storm plans as required.

About Us
Mission Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company's mission by excelling at our three corporate priorities - safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.
Benefits:
We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
  • Rich medical & pharmacy benefits, including vision benefits
  • Dental benefits
  • Health Savings Accounts
  • Health Care and Dependent Care Flexible Spending Accounts
  • 401(k) with robust matching
  • Employer paid Pension Plan
  • Employee Stock Purchase Plan with a generous matching contribution
  • State of the art Employee Assistance Program
  • Paid Parental Leave
  • Generous paid time off plus paid holidays
  • Family support: emergency backup child, & elder care assistance
  • Social responsibility and volunteer opportunities
  • Employee discount program
  • Commuter Benefits
  • Culture of growth and learning: career development; tuition reimbursement; recognition program
  • Life and Long-Term Disability Benefits

*Please be aware that some benefits may not apply to provisional or part-time job titles.
About the Team
EEO Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual's actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.
Technical Difficulty Statement:
For technical issues, please contact us at careerconnect@coned.com

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