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Msp Program Manager Jobs in Decatur, GA (NOW HIRING)

Eastern

IT Systems Support Technician

Alpharetta, GA · On-site

$20.50 - $28/hr

... resolving issues for users, managing device policies, and supporting compliance programs ... our MSP and track them through resolution • Execute new hire onboarding and offboarding ...

HeadFirst BV

Employee Experience Ambassador

Atlanta, GA · On-site +1

Communicate with Program Management Office (PMO) regarding the status of new candidates in process ... MSP or similar service industries. Required Education: * Associates or bachelor's degree in HR or ...

XenTegra

Client Executive - Atlanta, GA

Atlanta, GA

$73K - $100K/yr

... MSP environment). * Strong grasp of managed IT services, infrastructure, cloud, and digital ... Outside of work, our XenTegra Cares program keeps us connected to the communities that matter to us.

New

NLB Services

Sr. Systems Engineer

Atlanta, GA · On-site

$100K - $137K/yr

Knowledge of Customer Experience Management, Application Performance monitoring and log analytics ... programs, and activities. To request reasonable accommodation, contact HR department by sending an ...

Cargill

ERP Application Developer (ATL or MSP)

Atlanta, GA · On-site

$69K - $105K/yr

Key Accountabilities APPLICATION CONFIGURATION MANAGEMENT: Sets up and maintains application ... As part of your overall rewards, we offer a comprehensive benefit program including medical and/or ...

ATC Healthcare

Step down RN

Marietta, GA · On-site

$54/hr

... MSP vendors trust us to deliver more than 100,000 nurses and other healthcare professionals on ... Completion of an accredited Registered Nurse program of study. * Current and unencumbered license ...

Corestaff Services

Front Desk Receptionist

Atlanta, GA · On-site

$14.50 - $18.50/hr

Atlanta, GA Corestaff is the official MSP resourcing partner for Porsche Cars North America for contractor positions operating and managing their nationwide contingent workforce program. The ...

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Showing results 21-40

All JobsMsp Program JobsMsp Program Manager JobsMsp Program Manager Jobs in Decatur, GA

Msp Program Manager information

See Decatur, GA salary details

$37.6K

$104.9K

$153.3K

How much do msp program manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for msp program manager in Decatur, GA is $104,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,600.00 and $129,400.00 per year, depending on experience, location, and employer.

What is an MSP Program Manager?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges an MSP Program Manager faces when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.
What job categories do people searching Msp Program Manager jobs in Decatur, GA look for? The top searched job categories for Msp Program Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Msp Program Manager jobs? Cities near Decatur, GA with the most Msp Program Manager job openings:
Msp Program Manager jobs near you
Infographic showing various Msp Program Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 78% Full Time, 8% Part Time, and 14% Contract. Highlights an 71% In-person, 8% Hybrid, and 21% Remote job distribution, with an average salary of $104,917 per year, or $50.4 per hour.

IT Systems Support Technician

Eastern

Alpharetta, GA • On-site

$20.50 - $28/hr

Full-time

Re-posted 25 days ago

Job description

Job Summary:
Eastern Companies is a general contractor with over 200 employees, seeking their first in-house IT Systems Support Technician to lead IT support at their Georgia office. The role involves serving as the first point of contact for IT support, resolving issues for users, managing device policies, and supporting compliance programs.
Responsibilities:
• Serve as first point of contact for IT support requests across 200+ users
• Resolve Tier 1 issues directly: password resets, account lockouts, Outlook and Teams troubleshooting, OneDrive and SharePoint access, printer and peripheral issues
• Handle Tier 2 work independently: Intune device policy adjustments, SharePoint permission and library administration, basic Power Automate flow maintenance, Entra ID user and group management, mailbox configuration changes
• Escalate complex architecture, security, and infrastructure issues to our MSP and track them through resolution
• Execute new hire onboarding and offboarding procedures (account creation, mobile device assignment, equipment provisioning)
• Deploy and support iPhones and Android devices through Intune, Apple Business Manager, and Samsung Knox
• Provide hands-and-eyes support for office hardware, networking, and audio/visual equipment
• Maintain and organize SharePoint document libraries and contribute to our IT knowledge base
• Support our CMMC Level 2 compliance program in coordination with our MSP and external compliance partner
Qualifications:
Required:
• 2–4 years of hands-on IT support experience in a business environment
• Solid working knowledge of Microsoft 365 administration (Exchange Online, SharePoint Online, Teams, OneDrive)
• Hands-on experience with Entra ID or Active Directory: user provisioning, group management, password and MFA support
• Experience with Intune or another MDM platform, including device enrollment and policy assignment
• Comfortable running and modifying PowerShell scripts for Microsoft 365 administration
• Strong written and verbal communication — you'll be working with users at every technical level
• Ability to work on-site at our Georgia office daily
Preferred:
• CompTIA A+, Microsoft MS-900, or MS-102 certification
• Mobile device deployments at scale (50+ devices via Intune, Apple Business Manager, or Samsung Knox)
• Experience with ticketing systems (SuperOps, Jira Service Management, or similar)
• SharePoint Online administration and Power Automate experience
• Construction, AEC, or government contracting industry experience
Company:
Eastern is a unified construction partner serving commercial, industrial, mechanical, and federal markets. Founded in 1998, the company is headquartered in Johns Creek, Georgia, US, , with a team of 51-200 employees. The company is currently Growth Stage.

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