Msp Operations Jobs in Indiana (NOW HIRING)

Job Summary:

We are looking for a talented Talent Acquisition Program Specialist - MSP and Workforce Planning to join our Cummins Inc. team. The position will have the ability to work remotely in the United States, traveling approximately 10-15% of the time.

In this role, you will make an impact in the following ways:

• Drive effective managed service provider (MSP) operations by coordinating recruiting activities and ensuring seamless execution across sourcing and delivery teams.

• Strengthen workforce planning accuracy by consolidating hiring forecasts into actionable regional talent demand insights.

• Optimize recruiting capacity alignment by identifying gaps, risks, and resource needs before they impact hiring outcomes.

• Enhance service performance through proactive monitoring of key metrics, operational scorecards, and service level commitments.

• Ensure smooth hiring execution by connecting workforce planning, headcount approvals, and requisition processes without duplication or delays.

• Improve operational efficiency by standardizing processes, documentation, and governance practices across the region.

• Support informed business decisions through data analysis, reporting, and workforce planning insights that enable strategic talent acquisition outcomes.

• Foster strong cross-functional partnerships with HR, Finance, Procurement, business leaders, and external providers to deliver scalable workforce solutions.

• Preferred experience supporting managed service provider (MSP) programs, workforce planning initiatives, or Talent Acquisition operations within a complex business environment.

• Leverage external talent sourcing methodologies, recruiting technologies, and workforce analytics tools to support hiring demand and workforce strategy execution.

• Administer operational and commercial aspects of supplier partnerships, including service performance tracking, purchase order alignment, invoice reconciliation, and supplier onboarding coordination.

• Utilize data analytics, reporting, data visualization, and business insights to evaluate hiring forecasts, recruiting capacity, and operational effectiveness.

• Apply human resources consulting and business process execution expertise to balance stakeholder needs while ensuring efficient and compliant talent processes.

• Partner closely with HR, Finance, Procurement, business leaders, and external service providers to deliver integrated workforce and recruiting solutions.

• Demonstrate strong communication, collaboration, and interpersonal effectiveness when managing stakeholders across diverse functions and organizational levels.

• Maintain process documentation, standard work, training materials, and governance practices that support consistency, scalability, and operational excellence.

• Preferred ability to identify operational risks, recommend mitigation strategies, and drive continuous improvement initiatives that enhance service delivery outcomes.

• Leverage technology and digital tools to improve workflow visibility, operational agility, reporting accuracy, and workforce planning effectiveness.

Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate's qualifications and experience, where appropriate.
 

To be successful in this role, you will need the following:

• Demonstrated ability to manage complex HR, Talent Acquisition, or workforce-related programs while coordinating multiple stakeholders, priorities, and operational processes.

• Strong analytical and problem-solving capabilities with the ability to translate workforce data, forecasts, and business needs into actionable solutions.

• Effective consulting, communication, and relationship-building skills that enable collaboration across business leaders, service providers, and functional teams.

• Proven ability to drive process excellence, operational discipline, and continuous improvement while maintaining compliance and accuracy.

• Adaptability, resourcefulness, and results orientation, with a customer-focused approach to delivering talent and workforce planning solutions.

Education, Licenses, Certifications:

• Professional certifications in project management, HR management, or directly related to the 30% or equivalent experience are preferred.