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Msp Manager Jobs in Holly Ridge, NC (NOW HIRING)

Msp Manager information

See Holly Ridge, NC salary details

$19K

$46.2K

$90.1K

How much do msp manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for msp manager in Holly Ridge, NC is $46,233.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,600.00 and $53,200.00 per year, depending on experience, location, and employer.

What are some common challenges an MSP Manager faces when balancing client expectations with internal team capacity?

An MSP Manager often navigates the challenge of aligning client demands with the available resources and skillsets of their team. Clients may expect rapid response times and customized solutions, which requires careful scheduling, prioritization, and clear communication. Managing workloads, preventing burnout, and ensuring service quality can be difficult, especially during periods of high demand or when onboarding new clients. Proactive planning and transparent expectations with both clients and team members are key to maintaining a healthy balance.

What are the key skills and qualifications needed to thrive as an MSP Manager, and why are they important?

To thrive as an MSP Manager, you need expertise in IT service management, a solid understanding of network infrastructure, and experience with client relationship management, often supported by ITIL or similar certifications. Familiarity with professional services automation (PSA) tools, remote monitoring and management (RMM) platforms, and ticketing systems is typically required. Strong leadership, problem-solving, and communication skills help in managing teams and ensuring client satisfaction. These skills are crucial for delivering reliable managed services, maintaining client trust, and effectively leading technical teams in a dynamic environment.

What is an MSP Manager?

An MSP Manager is a professional responsible for overseeing the operations and service delivery of a Managed Service Provider (MSP). Their duties include managing technical teams, maintaining client relationships, ensuring service level agreements (SLAs) are met, and implementing best practices in IT management. MSP Managers play a critical role in coordinating resources, handling escalations, and driving efficiency in IT support and solutions for multiple clients.

What is the difference between Msp Manager vs Service Delivery Manager?

AspectMsp ManagerService Delivery Manager
Primary FocusManaging managed service provider operations, client relationships, and service deliveryOverseeing service delivery processes, ensuring client satisfaction, and managing service teams
CertificationsITIL, CompTIA, PMP often preferredITIL, PMP, or similar certifications common
Work EnvironmentIT service providers, MSP companies, tech firmsIT service departments, consulting firms, tech companies
Common TasksClient account management, service performance monitoring, vendor coordinationProcess improvement, team management, client communication

The Msp Manager primarily focuses on managing MSP operations and client relationships, while the Service Delivery Manager concentrates on ensuring quality service delivery and team management. Both roles require similar certifications and work in IT service environments, but their core responsibilities differ slightly in scope and focus.

What job categories do people searching Msp Manager jobs in Holly Ridge, NC look for? The top searched job categories for Msp Manager jobs in Holly Ridge, NC are:
What cities near Holly Ridge, NC are hiring for Msp Manager jobs? Cities near Holly Ridge, NC with the most Msp Manager job openings:

$59K/yr

Other

Posted 13 days ago


U.S. Department Of Defense rating

7.9

Company rating: 7.9 out of 10

Based on 537 frontline employees who took The Breakroom Quiz

28th of 49 rated military and defense


Job description

About the Position: This position is for the DoWEA Mid Atlantic District - Camp Lejeune, North Carolina.Qualifications:Who May Apply: U.S. Citizens
Current Competitive Service Department of War Education Activity (DoWEA) Civilian Employee
Current Department of War (DoW) Civilian Employee
Current Excepted Service Department of War Education Activity (DoWEA) Employee
Current Excepted Service Department of War Employee
Current Excepted Service Employee
Executive Order (E.O.) 12721
Military Spouses, under Executive Order (E.O.) 13473
Non-Appropriated Fund Instrumentality (NAFI)
Non-Department of War (DoW) Transfer
Postal Service/Peace Corps and Other Unique Authorities
Priority Placement Program, DoW Military Reserve (MR) and National Guard (NG) Technician Eligible
Priority Placement Program, DoW Military Spouse Preference (MSP) Eligible
Priority Placement Program, DoW MR and NG Preference Eligible Tech Receiving Disability Retirement
Priority Placement Program, DoW Retained Grade Preference Eligible
Minimum Education Requirement: A Master's degree in the field of social work from a school accredited by the Council on Social Work Education.
You will be evaluated on the basis of your level of competency in the following areas:
  • Care Management
  • Clinical Analysis and Judgement
  • Community Policing
  • Education Consultation, Coaching and Collaboration
  • Patient Intervention
Education:Foreign Degrees and Course Work from Non-accredited Institutions. Foreign Degrees and Course Work from Non-accredited Institutions. Credits or degrees earned from a foreign college or university must be evaluated prior to acceptance. Three evaluation procedures are acceptable:
a. The work must be evaluated and interpreted by a current member of National Association of Credential Evaluation Services (NACES). This website provides a list of current organizations who can perform your evaluation. You must select and work directly with one of these organizations.
b. The foreign institution that awarded the degree is on a list endorsed by a regionally accredited university or on a list endorsed by a state department of education for the purpose of teacher certification in that state (this procedure will require an English translation of the transcript and a copy of the document awarding the degree, together with an authenticated list produced by an American university or a state department of education); and
c. The work may be evaluated by the graduate division of a regionally accredited university and declared the equivalent of similar undergraduate or graduate work in a U.S. institution.
Graduates of non-accredited institutions may have their undergraduate work validated by admittance to graduate school and completion of a minimum of 5 SH of credit in a regionally accredited graduate college.Employment Type: OTHER

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