Msp Integration Engineer Jobs (NOW HIRING)

Job Summary:
Guardian Dentistry Partners is a fast-growing Dental Partnership Network focused on empowering dentist entrepreneurs. The Technology Integration Engineer will ensure seamless technology operations across dental practices, manage MSP partnerships, and oversee core system administration to enhance operational efficiency.
Responsibilities:
• Serve as an engineer for PMS conversions and technology onboarding during practice transitions.
• Coordinate, order and validate hardware and driver installations, resolving integration dependencies in collaboration with IT, Operations, and Revenue Cycle teams.
• Manage core platforms including Denticon, Microsoft 365, Teams, EDR , RMM and SharePoint, ensuring proper access control, configurations, and governance.
• Onboarding and off boarding employees.
• Maintain a high standard of technology experience at the practice level, escalating and coordinating issues with MSPs to resolution.
• Manage domain registrations, transfers and DNS for practices
• Manage all orders using Guardian Procurement vendor
• Primary owner of all internal Guardian IT Tickets using Freshdesk
• Manage Microsoft Intune, Conditional Access policies, Identity & Access Management (IAM), endpoint compliance, and device lifecycle management across the organization.
• Administer SharePoint Online, Microsoft Teams, and Power Platform solutions including Power Automate workflows and integrations.
• Support administration, Single Sign-On (SSO) integrations, and secure access governance across enterprise platforms.
• Implement and maintain cybersecurity best practices related to endpoint security, MFA, access control, and compliance standards.
• Coordinate and work with external Managed Service Providers, ensuring SLA adherence, quality of service, and efficient handling of onsite and remote service requests.
• Track and approve MSP dispatches while maintaining visibility into practice-level technology needs and performance trends.
• Serve as a Guardian Dentistry Partners contact for technology vendors, third-party platforms (Jarvis, Dental Intel, etc.), and integration partners.
• Build strong relationships with Operations, Finance, Clinical, and RCM teams to ensure technology initiatives align with business objectives.
• Provide structured updates on integration progress, technology performance, and vendor status to internal stakeholders.
• Participate in routine IT/Technology leadership updates and project status meetings.
Qualifications:
Required:
• 3-5 years of dental or DSO operations experience.
• Minimum 3 years of dental office or practice technology management experience.
• 3 years hands-on experience in Practice Management System conversions.
• 3+ years of project coordination or project management experience.
• 2–3 years delivering PMS or technology training to end users.
• 4-5 years experience managing O365, Azure and Entra ID.
• Hands-on experience with Microsoft Intune, Conditional Access, Entra ID, Identity & Access Management (IAM), and endpoint management.
• Experience administering SharePoint Online, Microsoft Teams, and Microsoft Power Platform / Power Automate workflows.
• Understanding of SSO integrations, and Microsoft 365 security best practices.
• Knowledge of cybersecurity principles including MFA, endpoint protection, secure access controls, and compliance governance.
• Hands-on experience with Denticon, Dentrix, Open Dental, and/or Eaglesoft.
• Strong understanding of HIPAA, data security, and compliance within a DSO environment.
Preferred:
• Bachelor’s Degree preferred.
• Vendor management and MSP coordination experience strongly preferred.
Company:
Guardian Dentistry Partners is a dental support organization that provides dental practices and dental partnership programs. Founded in 2018, the company is headquartered in Miami, USA, with a team of 1001-5000 employees. The company is currently Late Stage.