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Msp Company In Jobs in Texas (NOW HIRING)

TeamLogic IT

MSP Level 1 Technician

Austin, TX · On-site

Effectively documenting the issue and resolution in our ticketing system. * Security Management ... Opportunities for career advancement Company Overview We offer a dynamic and supportive work ...

TeamLogic IT

MSP Level 3 Technician

Richardson, TX · On-site

$70K - $90K/yr

Minimum of 5 years in IT support, including 2 years in a Level 3 or senior technician role. MSP ... Supportive and collaborative work environment Company Overview We offer a dynamic and supportive ...

Makios Technology

Systems Administrator (MSP)

El Paso, TX · On-site

$62K - $83K/yr

... company. We operate real client infrastructure, not labs or sandboxes. This role exists to keep ... If you take pride in clean execution, professional judgment, and getting things done right the ...

Quanta Services

Microsoft O365 Manager

Houston, TX · On-site

Document and maintain in-depth knowledge of the company's M365 architecture, licensing (E5), integrations, and MSP contractual scope. * Research emerging M365, security, and AI/Copilot capabilities ...

New

RRK Company

IT Manager

Dallas, TX · On-site

$135K - $165K/yr

This is an on-site role based in Dallas, TX. Some travel between Dallas, TX and Seal Beach, CA may ... Manage the company's MSP relationship, including outsourced helpdesk support, recurring patching ...

RRK Company

IT Manager

Dallas, TX · On-site

$135K - $165K/yr

This is an on-site role based in Dallas, TX. Some travel between Dallas, TX and Seal Beach, CA may ... Manage the company's MSP relationship, including outsourced helpdesk support, recurring patching ...

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Showing results 21-40

All JobsMsp Company In JobsMsp Company In Jobs in Texas

Msp Company In information

What is the difference between Msp Company In vs Managed Service Technician?

AspectMsp Company InManaged Service Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentCorporate offices, client sitesHelpdesk, on-site or remote support
Industry UsageIT service providers, MSPsIT support teams, MSPs

Both roles often require similar certifications and work in IT support environments within MSP companies. While Msp Company In refers to the company itself, a Managed Service Technician is an individual role providing technical support. Understanding this distinction helps clarify career paths and job expectations within MSPs.

What are popular job titles related to Msp Company In jobs in Texas? For Msp Company In jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Msp Company In jobs in Texas look for? The top searched job categories for Msp Company In jobs in Texas are:
What cities in Texas are hiring for Msp Company In jobs? Cities in Texas with the most Msp Company In job openings:
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Infographic showing various Msp Company In job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution.

MSP Level 1 Technician

TeamLogic IT

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Training & development
  • Vision insurance

Summary:
We are seeking a diligent and enthusiastic Managed IT Services (MSP) Level 1 Technician to join our team. The successful candidate will be responsible for providing technical support and services to small to medium-sized businesses (SMBs). This role requires a proactive individual with a strong understanding of IT (hardware & software installation, maintenance, and support), exceptional problem-solving skills, and a dedication to customer satisfaction. At TeamLogic IT, we strive to provide the best customer experience (CX) to everyone we interact with, so interpersonal and strong communication skills are required.
Responsibilities:
  • Technical Support: Provide remote and on-site technical support to SMB clients, troubleshooting hardware and software issues promptly and efficiently.
  • System Maintenance: Perform routine maintenance tasks on client systems, including updates, backups, and system monitoring to ensure optimal performance and security.
  • Incident Management: Act as the first point of contact for all IT-related incidents and service requests, ensuring accurate logging, tracking, and resolution in line with service level agreements (SLAs).
  • Client Communication: Maintain clear and effective communication with clients, providing regular updates on incident status and ensuring a high level of customer satisfaction.
  • Documentation: Create and maintain detailed documentation of client systems, configurations, and procedures to support seamless service delivery. Effectively documenting the issue and resolution in our ticketing system.
  • Security Management: Implement and monitor security measures to protect client data and systems, including antivirus updates, firewall configurations, and regular security audits.
  • Hardware and Software Installation: Assist with the installation and configuration of hardware and software for new and existing clients, ensuring compatibility and functionality within their IT environment.
  • Continuous Improvement: Identify opportunities for process improvements and contribute to the development of best practices within the team.

Knowledge, Skills, & Qualifications:
  • Education: A degree or diploma in Information Technology, Computer Science, or a related field.
  • Experience: Prior experience in an MSP or IT support environment, preferably servicing SMB clients.
  • Technical Skills: Proficiency in Windows and macOS operating systems, network configurations, and common business applications (e.g., Microsoft 365, G Suite).
  • Certifications: Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are advantageous.
  • Problem-Solving: Strong analytical and troubleshooting skills with a keen attention to detail.
  • Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
  • Customer Service: A customer-focused approach with a commitment to delivering high-quality service and building strong client relationships.
  • Team Player: Ability to work effectively both independently and as part of a collaborative team.

Preferred Additional Qualifications
  • Experience with Remote Monitoring and Management (RMM) tools: Familiarity with RMM tools like NinjaRMM or similar platforms.
  • Experience with Ticketing Systems: Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk, or similar.
  • Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja Documentation, IT Glue, SharePoint).
  • Experience with Cloud Services: Understanding of cloud platforms such as AWS, Azure, or Google Cloud.

Work Environment
This position primarily involves onsite support at a client site on South Lamar. The role demands a high level of adaptability and the ability to manage multiple tasks simultaneously.
  • Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.
  • Collaborative and supportive team culture.

Benefits:
  • Competitive salary and performance-based bonuses
  • Comprehensive health, dental, and vision insurance
  • Retirement savings plan with company match
  • Paid time off and holidays
  • Professional development and certification reimbursement
  • Opportunities for career advancement

Company Overview
We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America.
Our growth isn't measured in numbers, it's an investment in aligning with the best talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

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