Move In Coordinator Jobs in Whiteland, IN (NOW HIRING)

Move-In Coordinator - Under New Management--Hellenic Senior Living - Helping, Assisting, & Caring for Seniors!

Exciting & rewarding opportunity to help Seniors in an Assisted Living Community.

Start Immediately!

Awesome Benefits!

• Employer-paid Life Insurance, Short-Term Disability, & Long-Term Disability
• 401 (k) Retirement Plan
• Paid training
• Paid Holidays
• Medical, Dental, & Vision insurance
• Paid Time Off (Sick & Vacation)
• Employee Assistance Program (EAP)
• Discounted Meals During Work Shift

Responsible for ensuring that the resident move-in processis coordinated effectively and that residents and their families are fullyinformed and experience a high level of customer service in this process.Responsible for ensuring that the residents and the property comply withIndiana Rental Housing Tax Credit Program. This includes responsibility forcompliance oversight for Move-Ins, Annual Recertifications, and StateReporting.

Job Duties/Responsibilities :

• Take inquiry calls from hospitals,families, etc., and provide quality appointments to include warm-up,presentation, tour and closing.
• Maintain model rooms for touringpurposes, pending bed availability, daily.
• Ensure that responses to inquiriesare handled properly, timely and with appropriate follow-up
• Follow up, to include telephonecontact, personal correspondence, and on-site appointments with family members.
• Communicate closely with theDirector of Marketing.
• Maintain a close workingrelationship with The Leadership Team to ensure appropriate and efficientdecisions about prospective move-ins.
• Know unit availability at all times.When move-in determinations are made, works with Nursing and EnvironmentalServices on appropriate unit selection.
• Actively participate in dailymorning meetings when asked, to alert appropriate staff members of projected move-ins.
• Fulfill assigned duties in quarterlymarketing plan.
• Exhibit excellent customer serviceskills at all times.
• Stay current onchanges/modifications to Indiana Rental Housing Tax Credit Program
• Ensure that resident/applicant filesare in compliance under the guidelines that are governed by Indiana RentalHousing Tax Credit program.
• Continue training with the IndianaRental Housing Tax Credit Program Compliance.
• Process, verify, and document all incomeand asset information for resident move-ins and annual recertifications.
• Submit all annual reports to IHCDA.
• Perform other duties as assigned.

Education/Qualifications/Skills :

• Education or previous experience inthe healthcare field is desirable.
• Has knowledge of and specialsensitivity to the needs of the aging.
• Projects a confident, creditableprofessional image. Able to communicate effectively with potential residentsand family members.
• Strong knowledge of reimbursementprograms from payer sources and managed care referral processes.
• Ability to understand advertising,collateral material design/layout/production is desirable.
• Is a good listener and demonstratesempathy toward others.
• Communicate effectively, both orallyand in writing.
• Ability to form working relationshipswith multiple and varied people and organizations and can relate professionallywith all levels of facility staff.
• Demonstrate self-confidence andcreativity.
• Self-motivated, goal-oriented, andable to work independently.
• Ability to define problems, collectdata, establish facts, and draw valid conclusions.
• Ability to maintain regular,punctual attendance, and to be flexible in work time; scheduling occasionalevenings and weekends, as needed. Availability for weekend on-call responsibilities.
• Ability to work flexible hours,including occasional weekends and evenings, as admission activitydictates.
• Ability to present a well-groomed,confident, and creditable professional image at all times.
• Must meet the state's licensingrequirements for the class of the vehicle being operated and have a validlicense.
• Established experience withMicrosoft Office Suite.
• Hold current compliancecertifications with IHCDA.
• Proven, solid knowledge of thevarious IHCDA programs.
• Ability to utilize a detail-orientedapproach to compliance.
• Ability to work independently.
• Proficiency in the use of personalcomputers and related software application for compliance, as well as establishedexperience with Microsoft Office Suite.