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Motorcycle Service Advisor Jobs (NOW HIRING)

The Cole Family of Harley-Davidson Dealerships

Service Advisor * Become skilled at assessing Harley-Davidson© motorcycles for repair, customization, performance and maintenance, etc. * Estimate costs and completion times of service work, and ...

Fay Myers Motorcycle World

$18/hr

Hourly + Commission Pay Range: $17-$18 Hourly ABOUT THE ROLE Fay Myers Motorcycle World is one of ... As a Service Advisor Assistant, you'll work side-by-side with our experienced service advisors to ...

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Motorcycle Service Advisor information

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$12

$25

$45

How much do motorcycle service advisor jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for motorcycle service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Motorcycle Service Advisor vs Motorcycle Technician?

AspectMotorcycle Service AdvisorMotorcycle Technician
CredentialsCustomer service skills, knowledge of motorcycle maintenance, often certifications in automotive or motorcycle repairTechnical certifications, motorcycle repair licenses, mechanical skills
Work EnvironmentService department, customer interaction, administrative tasksRepair shop, hands-on mechanical work, diagnostic testing
Employer & Industry UsageMotorcycle dealerships, repair shops, service centersMotorcycle repair shops, dealerships, custom shops
Search & Comparison IntentUnderstanding customer-facing roles, service sales, communication skillsTechnical skills, repair expertise, mechanical knowledge

The Motorcycle Service Advisor primarily focuses on customer communication, service sales, and administrative tasks, while the Motorcycle Technician handles hands-on repairs and diagnostics. Both roles are essential in motorcycle service centers but differ in responsibilities and skill sets.

What are the key skills and qualifications needed to thrive as a Motorcycle Service Advisor, and why are they important?

To thrive as a Motorcycle Service Advisor, you need a solid understanding of motorcycle mechanics, customer service experience, and typically a high school diploma or equivalent. Familiarity with dealership management systems, service scheduling software, and parts catalog tools is often required. Strong communication, organizational skills, and the ability to build rapport with customers help distinguish top performers in this role. These capabilities are vital to accurately assess service needs, coordinate efficient repairs, and ensure customer satisfaction in a fast-paced service environment.

What are Motorcycle Service Advisors?

Motorcycle Service Advisors are professionals who act as the main point of contact between motorcycle owners and service technicians at repair shops or dealerships. They assess customer needs, schedule service appointments, explain recommended maintenance or repairs, and provide cost estimates. Their role is crucial in ensuring customer satisfaction, clear communication, and efficient workflow in the service department. Motorcycle Service Advisors also help ensure that all work is performed to industry standards and address any concerns customers may have about their motorcycles.

How does a Motorcycle Service Advisor typically interact with technicians and customers during a service appointment?

A Motorcycle Service Advisor serves as the key communication link between customers and service technicians. They greet customers, listen to their concerns, and translate these issues into clear, actionable tasks for the technicians. Throughout the service process, Advisors update customers on progress, explain technical findings in easy-to-understand language, and review repair recommendations. Effective Advisors foster trust by ensuring customers feel informed and technicians receive precise information, making teamwork and communication essential skills in this role.
More about Motorcycle Service Advisor jobs
What cities are hiring for Motorcycle Service Advisor jobs? Cities with the most Motorcycle Service Advisor job openings:
What states have the most Motorcycle Service Advisor jobs? States with the most job openings for Motorcycle Service Advisor jobs include:
What job categories do people searching Motorcycle Service Advisor jobs look for? The top searched job categories for Motorcycle Service Advisor jobs are:
Motorcycle Service Advisor jobs near you

Service Advisor | Full Time

The Cole Family of Harley-Davidson Dealerships

Castle Hayne, NC

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Service Advisor | Full Time

Location: Harley-Davidson - Wilmington, NC

Are you ready to take your career to the next level? Do you want to be a part of the winning team? Looking for a change of scenery? Our family of Harley-Davidson dealerships represents a multi-point dealership family situated in the Southeast and Mid-Atlantic regions. We are a well-established award-winning family of dealerships who takes pride in offering superior customer service and hiring experienced, knowledgeable team members.

Our Harley-Davidson dealership is now accepting applications for full-time self-motivated Service Advisors who possess a customer-focused attitude. 

An Equal Opportunity Employer

Benefits:

  • 401K
  • Paid Vacation & Holidays
  • Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance
  • Health Flexible Spending Account
  • Company Discounts
  • Opportunities for growth and professional development

Position Summary: Service Advisor

  • Become skilled at assessing Harley-Davidson motorcycles for repair, customization, performance and maintenance, etc.
  • Estimate costs and completion times of service work, and clearly communicate them to the customer, notifying the customers of any changes, delays, or additional work needed.
  • Open & close all customer paid, warranty, and internal repair orders.
  • Strategically assign jobs to technicians based on skill level and project schedule.
  • Review work-in-progress to ensure quality and timeliness.
  • Handle all scheduling of customer appointments and follow up calls.
  • Perform cashier functions, as needed.
  • Assist in maintaining a smooth-running efficient service department with a high degree of customer satisfaction.
  • Promote additional services by communication of service specials or additional work needed.
  • Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to "Make Things Right".

Qualifications and Job Requirements:

  • Knowledge of Harley-Davidson motorcycle servicing a major plus.
  • Technical repair education through Motorcycle Mechanics Institute or UTI also a major plus.
  • Exceptional customer service skills and attention to detail are a necessity.
  • Past experience as a Service Advisor or Service Consultant go to the top of the list

All statements made by applicants for employment during the application will be checked for accuracy. We offer equal employment opportunities to all qualified persons without regard to race, color, sex (including gender identity and sexual orientation), religion, age, national origin, genetic information, citizenship status, marital status, pregnancy (including childbirth, related medical conditions, and lactation), physical or mental disability, past, present, or future service in the Uniformed Services of the United States, or any other basis prohibited by local, state, or federal law. If you need help to fill out this application form or during any phase of the application, interview, or employment process, please notify the Human Resources Officer to discuss accommodations. The use of this form does not mean there are positions open and does not obligate us in any way.

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