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Motorcycle Service Advisor Jobs (NOW HIRING)

Thunderhead Harley

Service Advisor

Kodak, TN · On-site

Previous experience in automotive or motorcycle service advising, customer service, or related ... field preferred. * Strong communication and interpersonal skills. * Ability to manage multiple ...

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Motorcycle Service Advisor information

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$12

$25

$45

How much do motorcycle service advisor jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for motorcycle service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Motorcycle Service Advisor vs Motorcycle Technician?

AspectMotorcycle Service AdvisorMotorcycle Technician
CredentialsCustomer service skills, knowledge of motorcycle maintenance, often certifications in automotive or motorcycle repairTechnical certifications, motorcycle repair licenses, mechanical skills
Work EnvironmentService department, customer interaction, administrative tasksRepair shop, hands-on mechanical work, diagnostic testing
Employer & Industry UsageMotorcycle dealerships, repair shops, service centersMotorcycle repair shops, dealerships, custom shops
Search & Comparison IntentUnderstanding customer-facing roles, service sales, communication skillsTechnical skills, repair expertise, mechanical knowledge

The Motorcycle Service Advisor primarily focuses on customer communication, service sales, and administrative tasks, while the Motorcycle Technician handles hands-on repairs and diagnostics. Both roles are essential in motorcycle service centers but differ in responsibilities and skill sets.

What are the key skills and qualifications needed to thrive as a Motorcycle Service Advisor, and why are they important?

To thrive as a Motorcycle Service Advisor, you need a solid understanding of motorcycle mechanics, customer service experience, and typically a high school diploma or equivalent. Familiarity with dealership management systems, service scheduling software, and parts catalog tools is often required. Strong communication, organizational skills, and the ability to build rapport with customers help distinguish top performers in this role. These capabilities are vital to accurately assess service needs, coordinate efficient repairs, and ensure customer satisfaction in a fast-paced service environment.

What are Motorcycle Service Advisors?

Motorcycle Service Advisors are professionals who act as the main point of contact between motorcycle owners and service technicians at repair shops or dealerships. They assess customer needs, schedule service appointments, explain recommended maintenance or repairs, and provide cost estimates. Their role is crucial in ensuring customer satisfaction, clear communication, and efficient workflow in the service department. Motorcycle Service Advisors also help ensure that all work is performed to industry standards and address any concerns customers may have about their motorcycles.

How does a Motorcycle Service Advisor typically interact with technicians and customers during a service appointment?

A Motorcycle Service Advisor serves as the key communication link between customers and service technicians. They greet customers, listen to their concerns, and translate these issues into clear, actionable tasks for the technicians. Throughout the service process, Advisors update customers on progress, explain technical findings in easy-to-understand language, and review repair recommendations. Effective Advisors foster trust by ensuring customers feel informed and technicians receive precise information, making teamwork and communication essential skills in this role.
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What states have the most Motorcycle Service Advisor jobs? States with the most job openings for Motorcycle Service Advisor jobs include:
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Motorcycle Service Advisor jobs near you
Motorcycle Service Advisor / Writer

Motorcycle Service Advisor / Writer

Low Country Harley-Davidson

North Charleston, SC • On-site

$31K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

MOTORCYCLE SERVICE ADVISOR / WRITER WANTED

If you don’t know motorcycles, service flow, and customer communication—keep scrolling.

If you can write tickets, upsell work, and keep techs moving—we want YOU.

We’re looking for a high-performing Motorcycle Service Advisor / Writer who thrives in a fast-paced dealership and knows how to turn service drive chaos into smooth, profitable workflow.

WHAT YOU’LL DO:

• Run the service counter with confidence and urgency

• Write accurate repair orders and clearly explain work to customers

• Recommend maintenance, repairs, and upgrades without hesitation

• Communicate constantly with technicians to keep jobs moving

• Manage service appointments, follow-ups, and approvals

• Handle walk-ins, phone calls, and warranty conversations like a pro

• Deliver top-tier customer service while driving service revenue

WHAT YOU MUST HAVE:

• Knowledge and experience with servicing Harley-Davidson motorcycles and other products sold by the dealership

• Experience with POS computer software or general knowledge and experience with computers (required)

• Solid knowledge of motorcycle maintenance, repairs, and service terminology (preferred)

• Ability to upsell service ethically and effectively

• Passion for motorcycles and the riding lifestyle

• Motorcycle license (preferred)

WHY THIS JOB ROCKS:

• Competitive pay -Starting at $31,000.00 per year (commission after 90 days)- Offer based on experience

• Performance-based bonuses / commissions

• 401(k) matching

• Health, Dental, and Vision insurance

• Life insurance

• Paid time off

• Employee discounts on service, parts, accessories, and gear

• Work with techs and riders who know what they’re doing

• Long-term stability and advancement opportunities

READY TO PROVE YOU’VE GOT IT? APPLY TODAY!

Low Country Harley-Davidson®, has been operating in South Carolina since 1979, is in the epicenter of the Greater Charleston area. The name \Low Country\ represents the area of the state which it serves, a land of marsh and herons, a city walled against the sea and rich in history, culture, and scenic country roads. Charleston is a short drive from both Columbia, South Carolina and Savannah, Georgia.

\At 66,000 square feet, Low Country Harley-Davidson® dealership at Dorchester Road and the 526-Mark Clark Expressway is the largest Harley-Davidson® motorcycle sales and service center in South Carolina.
Farm Themed. The four-story silo is glass-enclosed at its peak, with a handful of motorcycles visible from outside the store and from the nearby expressway. The showroom and service center were designed to replicate a rambling country barn that had been added onto over the years. The showroom has a 4,800-square-foot section dedicated to selling Harley-Davidson® motorcycle memorabilia.
Low Country Harley-Davidson®, has been operating in South Carolina since 1979, is located in the epicenter of the Greater Charleston area. The name \\Low Country\\ represents the area of the state which it serves, a land of marsh and herons, a city walled against the sea and rich in history, culture, and scenic country roads. Charleston is a short drive from both Columbia, South Carolina and Savannah, Georgia.
You'll find both new and pre-owned Harley-Davidson® motorcycles on the floor, in addition to other brands.
A full line of the latest MotorClothes® apparel, collectibles, novelties and tees.
The \\lifestyle\\ area, housing a few Harley® tables and chairs, is surrounded by a nostalgic display of more than dozen rare, award winning motorcycles that spans the owners business career from the AMF-built models of the late 1970s to more modern V-twin models.
Our service and parts departments boast managers with more than 50 years combined experience in the motorcycle industry and a team of certified MMI/H-D® factory-trained technicians.\