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Mortgage Processing Assistant Jobs in Indiana (NOW HIRING)

Citizens Bank

Mortgage Loan Originator

Plainfield, IN · On-site

Will assist mortgage loan processor with answers to questions or guidance pertaining to mortgage files. If needed, will interact with title companies, surveyors, investors, FNMA, Rural Housing, etc ...

Citizens Bank

Mortgage Loan Originator

Plainfield, IN · On-site

Will assist mortgage loan processor with answers to questions or guidance pertaining to mortgage files. If needed, will interact with title companies, surveyors, investors, FNMA, Rural Housing, etc ...

Citizens Bank

Mortgage Loan Originator

Avon, IN · On-site

Will assist mortgage loan processor with answers to questions or guidance pertaining to mortgage files. If needed, will interact with title companies, surveyors, investors, FNMA, Rural Housing, etc ...

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All JobsMortgage Processing JobsMortgage Processing Assistant JobsMortgage Processing Assistant Jobs in Indiana

Mortgage Processing Assistant information

See Indiana salary details

$27.1K

$36.1K

$44.7K

How much do mortgage processing assistant jobs pay per year?

As of Aug 12, 2026, the average yearly pay for mortgage processing assistant in Indiana is $36,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,800.00 and $38,100.00 per year, depending on experience, location, and employer.

What is a mortgage processing assistant?

Mortgage Processing Assistants are administrative professionals who support mortgage loan processors and officers throughout the home loan process. Their duties typically include gathering and verifying borrower documentation, preparing files for underwriting, communicating with clients and third parties, and ensuring all paperwork complies with regulatory standards. They play a crucial role in keeping the mortgage application process organized and on track, helping ensure loans close on time. This position requires strong attention to detail, good communication skills, and familiarity with financial documentation.

Is it hard to be a mortgage processing assistant?

Mortgage processing assistants handle tasks such as reviewing loan documents, verifying borrower information, and coordinating with lenders, which requires attention to detail and organizational skills. The role can involve repetitive tasks and deadlines, but it generally requires basic knowledge of mortgage procedures and proficiency with processing software. The difficulty level depends on experience, workload, and the complexity of individual cases.

What is the difference between Mortgage Processing Assistant vs Loan Processor?

AspectMortgage Processing AssistantLoan Processor
CredentialsHigh school diploma; some roles may prefer relevant certificationsHigh school diploma; often preferred to have mortgage or loan processing certifications
Work EnvironmentOffice setting, supporting mortgage processing teamsOffice environment, handling loan applications from start to finish
Employer & IndustryBanks, credit unions, mortgage companiesBanks, mortgage lenders, financial institutions
Search & Comparison IntentRoles supporting mortgage processing, entry-level supportMore comprehensive loan processing, including verification and approval stages

The Mortgage Processing Assistant primarily provides administrative support during the initial stages of mortgage processing, while the Loan Processor handles more detailed tasks like verifying documents and preparing loan files for approval. Both roles are essential in the mortgage industry but differ in scope and responsibilities.

How do you become a mortgage processing assistant?

To become a mortgage processing assistant, candidates typically need a high school diploma or equivalent and should develop skills in data entry, customer service, and familiarity with mortgage documentation. Some employers prefer candidates with experience in banking or loan processing and may require knowledge of mortgage software and basic financial principles. Certification is not mandatory but can enhance job prospects.

Is mortgage processing a stressful job?

Mortgage processing assistants often work in a fast-paced environment where accuracy and attention to detail are essential. The job can be stressful during busy periods or when dealing with tight deadlines, but effective organization and communication skills help manage workload and reduce stress.

What are common challenges faced by mortgage processing assistants and how can they be managed?

Mortgage Processing Assistants often encounter challenges such as handling tight deadlines, managing a high volume of documentation, and ensuring compliance with changing regulations. Effective organization and attention to detail are crucial, as missing or incorrect paperwork can delay loan approvals. Collaborating closely with loan officers, underwriters, and clients helps streamline the process and resolve issues quickly. Staying updated on industry guidelines and using digital tools for document management can also make daily tasks more manageable.

What skills and qualifications are needed to be a mortgage processing assistant?

To thrive as a Mortgage Processing Assistant, you need attention to detail, organizational skills, and a basic understanding of mortgage and financial documentation, often supported by a high school diploma or equivalent. Familiarity with loan origination software, document management systems, and sometimes knowledge of compliance regulations or certifications like NMLS can be beneficial. Strong communication, time management, and customer service skills help you work effectively with loan officers, applicants, and underwriters. These skills ensure timely, accurate processing of loan files, contributing to smooth transactions and client satisfaction.
What are the most commonly searched types of Mortgage Processing jobs in Indiana? The most popular types of Mortgage Processing jobs in Indiana are:
What cities in Indiana are hiring for Mortgage Processing Assistant jobs? Cities in Indiana with the most Mortgage Processing Assistant job openings:
Mortgage Processing Assistant jobs near you
Infographic showing various Mortgage Processing Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $36,113 per year, or $17.4 per hour.

Mortgage Loan Originator

Citizens Bank

Plainfield, IN • On-site

Full-time

Re-posted 7 days ago

Job description

Summary of Job Responsibilities:
Under general supervision, but in accordance with established policies and procedures, makes and services a variety of mortgage loans. Accountable for complying with all Bank Secrecy Act and Anti Money Laundering regulations, bank policies and procedures.
Essential Job Duties:
  1. Performs business development functions, including but not limited to, calls and presentations to Realtors, builders, businesses, potential customers, joining local mortgage related associations, clubs, etc. to encourage them to refer mortgage applicants to Citizens Bank.
  2. Most of the time will be spent originating mortgage loans, interviewing borrowers, explaining the different financing and mortgage programs and the requirements on the products that are available through the Bank. Obtains pertinent financial and loan information from the customer. Analyzes the customer's financial posture to determine if it meets minimum loan criteria established by the Bank. Prepares presentation for loan approval to Loan Committee, if required.
  3. Calls on Realtors, builders and other potential customers to promote Citizens mortgage loan products. Prepares the loan for loan decision and forwards it to the appropriate authority for loan approval. Responds to inquiries from customers; explains loan procedures and provides technical assistance; answers questions concerning loan rates, terms and related matters.
  4. Cross-sells Bank services. Explains various accounts, loans and other services available.
  5. Counsels mortgage loan customers seeking solutions to financial and housing needs.
  6. Counsels mortgage customers, suggesting solutions and making recommendations for the borrower to be able to obtain a mortgage.
  7. Informs the customer of the outcome of the preliminary financial analysis and, if acceptable, indicates that the loan will require further processing before it can be recommended for final approval. If unacceptable, explains the alternatives, if any, to restructure the loan to meet lending criteria.
  8. Will assist mortgage loan processor with answers to questions or guidance pertaining to mortgage files. If needed, will interact with title companies, surveyors, investors, FNMA, Rural Housing, etc. to get obtain guideline information to qualify mortgage applicants.
  9. Attends loan closings on purchase transactions with buyers, sellers, real estate agents, builders, title companies and others. Verifies the accuracy of the loan closing proceedings and documentation to ensure an unencumbered first lien position for the Bank.
  10. Ensures the protection of the Bank's interests in matters of adequate documentation, adherence to Bank policy, and the various laws and regulations applicable to mortgage loan originations, as well as exercise sound credit decisions/recommendations.

Skills and Abilities Required:
  1. A thorough understanding of the requirements and features of the loan programs and services offered by the Bank and the ability to relate them to potential customers and in business development calls.
  2. The analytical ability to conduct an analysis of an applicant's credit status and recommend alternatives where the analysis reveals insufficient financial posture.
  3. The ability to speak, read and write professionally and to use and understand financial spreadsheets.
  4. The ability to proficiently operate a computer and use excel, word and other bank software.
  5. Must be able to legally operate a motor vehicle as travel is required to various sites to meet with borrowers, realtors, builders, etc.

Minimum Level of Performance and Training Required:
  1. Minimum two years of progressively more responsible experience in mortgage loan originating and mortgage loan processing functions.
  2. Must be able and eligible to originate all types of mortgage products including, but not limited to, FHA, Rural Development, Conventional, Non-Conventional, etc. as required by the Bank.
  3. Be knowledgeable of all mortgage lending regulations/laws and how to apply it to keep the bank in compliance with federal requirements.

Working Conditions:
  1. Generally good. Some exposure to adverse conditions when making business development calls or meeting with customers outside the Bank.

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