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Mortgage Loss Mitigation Remote Jobs (NOW HIRING)

Guild

Loan Mitigation Trainer

$56K - $79K/yr

Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we ... Serve as a subject matter expert for Loss Mitigation; such as communicating accurate information to ...

Fulton Bank

Residential Mortgage Collector

PA · On-site +1

$18.56 - $29.38/hr

Identifying residential mortgage accounts requiring legal notice letters ACT, Fair Foreclosure ... Assess borrower financial situations and recommend appropriate loss mitigation options (e.g. loan ...

Fulton Bank

Residential Mortgage Collector

PA · Remote

$18.56 - $29.38/hr

Identifying residential mortgage accounts requiring legal notice letters ACT, Fair Foreclosure ... Assess borrower financial situations and recommend appropriate loss mitigation options (e.g. loan ...

Fulton Bank

Residential Mortgage Collector

PA · Remote

$18.56 - $29.38/hr

Identifying residential mortgage accounts requiring legal notice letters ACT, Fair Foreclosure ... Assess borrower financial situations and recommend appropriate loss mitigation options (e.g. loan ...

First American

$26.88 - $35.82/hr

... mortgage servicing experience, with strong emphasis on SPOC, loss mitigation, and advanced ... Pay Range: $26.88 - $35.82 Hourly, Remote This hiring range is a reasonable estimate of the base ...

LoanCare

Internal Mortgage Risk Specialist III - Remote

$19.33 - $28.89/hr

FHA Part A and B claim filing, FHA supplemental claim filing, FHA loss mitigation claim filing, VA ... As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions ...

First American

$64K - $85K/yr

Bachelor's degree or equivalent combination of education and experience * 3-5 years of experience in collections, loss mitigation or mortgage servicing * 2+ years demonstrated experience in a lead or ...

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Mortgage Loss Mitigation Remote information

What is a mortgage loss mitigation specialist?

A Mortgage Loss Mitigation Specialist working remotely assists homeowners and lenders in finding alternatives to foreclosure when borrowers are struggling to make their mortgage payments. They review financial information, evaluate eligibility for programs like loan modification, forbearance, or repayment plans, and communicate with clients to guide them through the process. Working remotely, these specialists use phone, email, and online systems to manage cases and ensure compliance with federal and state regulations. Their primary goal is to minimize financial losses for the lender while helping borrowers stay in their homes when possible.

What are the key skills and qualifications needed to thrive as a mortgage loss mitigation specialist?

To thrive as a Mortgage Loss Mitigation Specialist, you need a strong understanding of mortgage servicing, default management, and loss mitigation processes, often supported by experience in financial services or real estate. Proficiency with loan servicing platforms, document management systems, and familiarity with relevant regulations such as FHA, Fannie Mae, and Freddie Mac guidelines is essential. Exceptional communication, negotiation, and problem-solving skills help you effectively assist borrowers and collaborate with internal teams. These skills are crucial for minimizing losses, ensuring regulatory compliance, and providing solutions that benefit both lenders and borrowers.

What are some typical challenges faced in a remote mortgage loss mitigation role, and how can they be managed?

Working remotely in Mortgage Loss Mitigation often involves challenges such as coordinating efficiently with borrowers, lenders, and internal teams across digital platforms, and managing sensitive information securely. To address these challenges, professionals should develop strong communication skills, stay organized with digital tools, and maintain up-to-date knowledge of compliance and regulatory requirements. Being proactive about collaboration—such as scheduling regular check-ins with team members and leveraging secure document-sharing platforms—can greatly enhance workflow and ensure customer needs are met effectively.
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Mortgage Loss Mitigation Remote jobs near you
Infographic showing various Mortgage Loss Mitigation Remote job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Loan Counselor/Late Stage Collections

Cascade Financial Services

Chandler, AZ • Remote

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Medical, Dental, Vision, Life, 401K match, PTO, Sick Time, 10 Paid Holidays, Remote work opportunities

What you'll do at Cascade:

Serve the American Dream Through Attainable Home Ownership.

Top hourly pay! Starting at $22/Hour+ and up to $1000/month in bonus!

Full desktop equipment provided!

Industry leading company with great culture and A+ BBB Ranking!

*Remote, Chandler, AZ*

*Remote, Rapid City, SD*

*Remote, Knoxville, TN*

Summary:

The Loan Counselor is responsible for managing mobile home mortgage accounts from early-stage delinquency through resolution ("cradle to grave"). This role focuses on borrower outreach, payment collection, counseling, and loss mitigation when repayment is not immediately achievable. The Loan Counselor works GSE, FHA, VA, Freddie Mac, and Conventional loans and ensures compliance with all federal, state, investor, and company guidelines.

Key Responsibilities

  • Manage a portfolio of mobile home mortgage loans across all stages of delinquency
  • Perform outbound and inbound borrower contact to resolve delinquent accounts
  • Analyze borrower financial situations and provide counseling on available options
  • Negotiate repayment plans and resolve delinquencies through full reinstatement
  • Evaluate eligibility for loss mitigation options, including forbearance, repayment plans, and loan modifications
  • Initiate and track loss mitigation workflows in compliance with investor guidelines
  • Maintain accurate and detailed servicing notes in the loan servicing system
  • Ensure compliance with FDCPA, CFPB, RESPA, and investor requirements
  • Collaborate with internal departments such as Loss Mitigation, Customer Service, Bankruptcy, and Foreclosure as needed
  • Meet or exceed individual and team performance metrics

Qualifications

    • High school diploma or equivalent required; college coursework preferred
    • 1–3 years of mortgage collections or servicing experience, including mobile homes preferred
    • Working knowledge of GSE, FHA, VA, and Conventional loan programs
    • Strong negotiation, communication, and customer service skills
    • Ability to handle sensitive financial conversations with empathy and professionalism
    • Proficient with mortgage servicing systems and Microsoft Office

About Cascade & Our Culture:

Since opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in Attainable Housing. Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry.

The Cascade culture lives in our team members!!!  We are focused and dedicated to developing and providing a platform for growth. We are proud of the team that we've built and are looking for great people who will embrace our values and contribute to them: T.I.E.S. Teamwork, Integrity, Excellence, and Service. We believe in work/life balance and a positive/family-like work environment. Together, we will continue to lead the way and make a difference.

Join our team and assist us to Serve the American Dream Through Attainable Home Ownership.