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Mortgage Collection Jobs in California (NOW HIRING)

Zillow

Mortgage Loan Officer (Irvine, CA)

Irvine, CA

$12 - $25/hr

Mortgage Loan Officers at Zillow Home Loans, drive their success through one of two specialized ... This role involves the collection, storage, and use of your voiceprints (records of speech) for ...

Zillow

Mortgage Loan Officer (Irvine, CA)

Irvine, CA · On-site

$12 - $25/hr

Mortgage Loan Officers at Zillow Home Loans, drive their success through one of two specialized ... This role involves the collection, storage, and use of your voiceprints (records of speech) for ...

Sunflower Bank

Mortgage Loan Processor III

Irvine, CA · On-site

$33 - $36/hr

Mortgage Loan Processor III Sunflower Bank, N.A. is looking for an energetic, highly motivated ... A Processor reviews, verifies, and completes collection of documentation to prepare loan ...

Guild Mortgage

Transaction Coordinator

San Diego, CA · On-site

$20 - $22/hr

Guild Mortgage Company Transaction Coordinator Guild Mortgage Company, closing loans and opening ... Provide administrative support in the collection and preparation of submitting loan application ...

Cathay Bank

Mortgage Loss Mitigation Team Lead

El Monte, CA · On-site

$33.65 - $43.27/hr

Collection of residential mortgages, and Home Equity Lines of Credit minimizing potential losses on ... Provide technical and procedural support and direction to Mortgage Loss Mitigation team members.

Guild Mortgage

Transaction Coordinator

San Diego, CA

$20 - $22/hr

Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we ... Provide administrative support in the collection and preparation of submitting loan application ...

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Mortgage Collection information

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$14

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$29

How much do mortgage collection jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for mortgage collection in California is $21.09, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $20.87 per hour, depending on experience, location, and employer.

What is mortgage collection?

Mortgage collection refers to the process by which lenders contact and work with borrowers who have fallen behind on their mortgage payments. The goal is to recover missed payments and bring the loan current, often through repayment plans, loan modifications, or other arrangements. If efforts to collect are unsuccessful, the process can eventually lead to foreclosure, which is the legal process of taking ownership of the property. Mortgage collectors play a crucial role in helping both the lender and the borrower find solutions to avoid foreclosure when possible.

What are the key skills and qualifications needed to thrive as a mortgage collection specialist?

A Mortgage Collection Specialist needs strong knowledge of loan servicing, account reconciliation, and relevant financial regulations, often supported by a high school diploma or associate degree. Familiarity with loan management systems, collections software, and regulatory compliance tools is typically required. Excellent negotiation skills, problem-solving abilities, and resilience are crucial soft skills for handling sensitive borrower interactions. These competencies ensure effective recovery of overdue payments while maintaining positive customer relationships and compliance with industry standards.

What are some common challenges faced by professionals in mortgage collection, and how can they be addressed?

One common challenge in mortgage collection is handling sensitive conversations with borrowers who may be experiencing financial hardship or emotional distress. Professionals must balance empathy with effective negotiation to find solutions that work for both the lender and the borrower. Staying organized while managing multiple accounts and adhering to strict regulatory requirements is also essential. Building strong communication skills and maintaining up-to-date knowledge of foreclosure laws and loss mitigation options can help mortgage collection specialists navigate these challenges successfully.

What is the difference between Mortgage Collection vs Mortgage Underwriter?

AspectMortgage CollectionMortgage Underwriter
Primary RoleContact borrowers to collect overdue mortgage payments and resolve delinquenciesAssess loan applications, evaluate risk, and approve or deny mortgage loans
Required CredentialsBasic financial knowledge, customer service skillsMortgage licensing, financial or real estate background, underwriting certifications
Work EnvironmentCall centers, customer service departmentsBanking or lending offices, underwriting departments
Industry UsageCommon in mortgage servicing and collections departmentsIntegral to mortgage loan approval process

Mortgage Collection specialists focus on managing overdue payments and communicating with borrowers, while Mortgage Underwriters evaluate loan applications to determine approval. Both roles are essential in the mortgage industry but serve different functions within the loan lifecycle.

How much does a mortgage collection specialist make?

A mortgage collection specialist typically earns between $35,000 and $55,000 annually, depending on experience, location, and employer. They often work in office environments, utilizing collection software and communication skills to recover overdue mortgage payments.

What are popular job titles related to Mortgage Collection jobs in California?

For Mortgage Collection jobs in California, the most frequently searched job titles are:

What job categories do people searching Mortgage Collection jobs in California look for?

The top searched job categories for Mortgage Collection jobs in California are:

What cities in California are hiring for Mortgage Collection jobs?

Cities in California with the most Mortgage Collection job openings:

Mortgage Collection jobs near you
Infographic showing various Mortgage Collection job openings in California as of August 2026, with employment types broken down into 95% Full Time, 1% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% In-person, 5% Hybrid, and 3% Remote job distribution, with an average salary of $43,865 per year, or $21.1 per hour.

Mortgage Loan Originator

Woodland Hills, CA • On-site

Sunflower Bank NA
See more jobs at Sunflower Bank NAexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Job Type
Full-time
Description
This position will office out of our Woodland Hills, CA location
MUST HAVE prior loan origination experience
Excellent Benefits, Holiday Pay, Incentive Pay, and company perks!
At Sunflower Bank, N.A., we're experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it's what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com.
Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of full-time Mortgage Loan Originator at our Woodland Hills, CA location.
This is a fully commissioned position with a draw. Draws are minimum wage rates based on work location. Details of the commission plan will be presented at time of offer.
Description:
Individuals will be required to develop leads and originate mortgage loans through branches, realtors, and builders, and respond to referrals from branch personnel and others. Additionally, candidates should have an understanding of the mortgage regulations and processes as well as other bank products and services in order to deepen relationships with customers. Applicants must be able to effectively communicate both verbally and written, exercise independent judgment and comprehend complex instructions, technical and financial materials and forms related to assigned duties. The MLO must meet production standards developed by management.
Responsibilities:
  • Develop, lead and originate mortgage loans through branches, realtors and builders.
  • Interview mortgage loan applicants.
  • Take loan applications from customers.
  • Send applicant's file to processors in the centralized loan support area.
  • Respond to referrals from branch personnel and others.
  • Assist in obtaining additional data or information when requested by processors.
  • Cross-sell all bank products and services.

Education / Experience Preferred:
  • Bachelor's Degree in a related field or equivalent experience, MBA or Master's Degree preferred.
  • 2+ years of lending experience preferred.
  • Creativity, flexibility, integrity, and a commitment to customer support are essential.
  • Must be able to work autonomously exercising considerable independent judgment.
  • Must be able to maintain composure in stressful situations.
  • Must be able to work flexible hours.

Pay is dependent on knowledge, skills, abilities, experience, and location.
Working Conditions
The physical demands of this position require the ability to perform essential job functions with or without reasonable accommodation. Employees may spend extended periods sitting or standing, using hands to operate computers or other equipment, and reaching for work-related tasks. Regular walking may be required, along with occasional bending, stooping, kneeling, or climbing. The role may involve lifting or moving items weighing up to 10 pounds. Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.
Sunflower Bank Benefits
People choose to "bank" with us, but for those we serve, we're more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team.
Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are:
  • Rooted in Strength
  • Propelled by Growth
  • Individuals in a Great Whole
  • Creating Possibility
  • Community Focused

Associates enjoy outstanding benefits, including:
  • 401(k) Plan with 6% Match
  • Health/Dental/Vision Insurance
  • Company-paid Life Insurance
  • Tuition Reimbursement
  • Fitness Reimbursement
  • Paid Time Off
  • Volunteer Leave
  • Paid Holidays
  • Plus many more associate perks & incentives!

If you qualify, apply online at www.sunflowerbank.com/careers.
You've never worked anyplace like Sunflower Bank!
EOE/AA: Minorities/Females/Disabled/Vets
Sunflower Bank, N.A. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.
We accept applications on an ongoing basis until the role is filled. There is no fixed deadline to apply.
If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy.

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