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Mortgage Assistant Jobs in Raleigh, NC (NOW HIRING)

Commercial Realty

Mortgage Originator

Raleigh, NC · Remote

We are seeking a motivated, self-driven Mortgage Loan Originator to join our growing direct lending platform. This is an excellent opportunity for an experienced sales professional or mortgage ...

Truist

Retail Mortgage Loan Originator

Raleigh, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up as determined through quality control or post-closing review. QUALIFICATIONS Required Qualifications : The ...

Truist

Retail Mortgage Loan Originator

Chapel Hill, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up as determined through quality control or post-closing review. QUALIFICATIONS Required Qualifications: The ...

Truist

Retail Mortgage Loan Originator

Chapel Hill, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up as determined through quality control or post-closing review. QUALIFICATIONS Required Qualifications: The ...

Truist

Retail Mortgage Loan Originator

Durham, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up as determined through quality control or post-closing review. QUALIFICATIONS Required Qualifications: The ...

Truist

Retail Mortgage Loan Originator

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up as determined through quality control or post-closing review. QUALIFICATIONS Required Qualifications : The ...

Truist

Retail Mortgage Loan Originator

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up as determined through quality control or post-closing review. QUALIFICATIONS Required Qualifications: The ...

NVR Inc

Mortgage Loan Officer

Raleigh, NC

As a Loan Officer for NVR Mortgage, you will work directly with our homebuying customers from Ryan ... You will prequalify prospective buyers, review financing options, and assist in repairing credit ...

Towne Bank

Mortgage Loan Officer

Cary, NC · On-site

Join us at TowneBank Mortgage! About Us: Inspired by our hometown roots, TowneBank Mortgage is committed to providing our borrowers with a personalized mortgage experience. As a division of TowneBank ...

TowneBank

Mortgage Loan Officer

Raleigh, NC · On-site

Join us at TowneBank Mortgage! About Us: Inspired by our hometown roots, TowneBank Mortgage is committed to providing our borrowers with a personalized mortgage experience. As a division of TowneBank ...

TowneBank

Mortgage Loan Officer

Cary, NC · On-site

Join us at TowneBank Mortgage! About Us: Inspired by our hometown roots, TowneBank Mortgage is committed to providing our borrowers with a personalized mortgage experience. As a division of TowneBank ...

Towne Bank

Mortgage Loan Officer

Raleigh, NC

Join us at TowneBank Mortgage! About Us: Inspired by our hometown roots, TowneBank Mortgage is committed to providing our borrowers with a personalized mortgage experience. As a division of TowneBank ...

NVR, Inc.

Mortgage Loan Officer

Raleigh, NC · On-site

As a Loan Officer for NVR Mortgage, you will work directly with our homebuying customers from Ryan ... You will prequalify prospective buyers, review financing options, and assist in repairing credit ...

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Showing results 21-40

All JobsMortgage JobsMortgage Assistant JobsMortgage Assistant Jobs in Raleigh, NC

Mortgage Assistant information

See Raleigh, NC salary details

$27.7K

$36.9K

$45.7K

How much do mortgage assistant jobs pay per year?

As of Aug 17, 2026, the average yearly pay for mortgage assistant in Raleigh, NC is $36,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $38,900.00 per year, depending on experience, location, and employer.

What is a mortgage assistant?

A Mortgage Assistant is a professional who supports mortgage loan officers and brokers by handling administrative tasks throughout the loan process. Their responsibilities often include gathering client documentation, verifying information, managing files, scheduling appointments, and communicating with clients or lenders. By assisting with these tasks, Mortgage Assistants help ensure that mortgage applications are processed efficiently and accurately, allowing loan officers to focus on client relations and closing deals. They play a critical role in streamlining the mortgage approval process and maintaining compliance with regulations.

What does a mortgage assistant do?

As a mortgage assistant, your primary responsibilities are to review loan applications and prepare letters of credit for clients. You are an assistant loan officer, so work with your supervising loan officer and serve as administrative support. Your job duties include providing customer service over the phone and in person, fielding questions and complaints from customers, using computer programs to track loan processing and billing, and organizing documents. The qualifications to start your career as a mortgage assistant are a high school diploma or GED certificate and customer service experience. However, an associate degree in office administration or finance can help give you an edge in your job search.

What are the key skills and qualifications needed to thrive as a mortgage assistant, and why are they important?

To thrive as a Mortgage Assistant, you need a solid understanding of mortgage processes, attention to detail, and basic financial knowledge, often supported by a high school diploma or relevant experience. Familiarity with loan origination systems (LOS), document management software, and customer relationship management (CRM) tools is typical. Strong organizational skills, clear communication, and the ability to multitask efficiently are essential soft skills in this role. These abilities ensure accurate loan processing, effective client interactions, and smooth workflow within a fast-paced mortgage environment.

What are some of the most common challenges mortgage assistants face in supporting loan officers and how can they prepare for them?

Mortgage Assistants often face challenges such as managing tight deadlines, ensuring the accuracy of documentation, and coordinating effectively with multiple stakeholders like loan officers, underwriters, and clients. Staying organized, developing strong communication skills, and becoming proficient in mortgage software systems can help address these challenges. By proactively anticipating the needs of loan officers and maintaining attention to detail, Mortgage Assistants can play a key role in keeping the loan process on track and ensuring a smooth experience for all parties involved.

What is the difference between Mortgage Assistant vs Loan Processor?

AspectMortgage AssistantLoan Processor
CredentialsHigh school diploma or equivalent; some roles may prefer certificationsHigh school diploma; certifications like NMLS may be preferred
Work EnvironmentOffice setting, supporting mortgage teamOffice environment, handling loan documentation
Employer & IndustryBanks, mortgage companies, credit unionsBanks, mortgage lenders, financial institutions
Primary ResponsibilitiesAssisting with administrative tasks, scheduling, document prepReviewing loan documents, verifying information, processing applications

Mortgage Assistants support mortgage teams with administrative duties, while Loan Processors handle detailed loan documentation and verification. Both roles are essential in the mortgage industry, often working closely but with distinct responsibilities.

More about Mortgage Assistant jobs

What are the most commonly searched types of Mortgage jobs in Raleigh, NC?

The most popular types of Mortgage jobs in Raleigh, NC are:

What are popular job titles related to Mortgage Assistant jobs in Raleigh, NC?

For Mortgage Assistant jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Mortgage Assistant jobs in Raleigh, NC look for?

The top searched job categories for Mortgage Assistant jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Mortgage Assistant jobs?

Cities near Raleigh, NC with the most Mortgage Assistant job openings:

Mortgage Assistant jobs near you
Infographic showing various Mortgage Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $36,892 per year, or $17.7 per hour.

Senior Mortgage Loan Specialist

State Employees' Credit Union

Wake Forest, NC • On-site

Full-time

Re-posted 24 days ago

State Employees' Credit Union (North Carolina) rating

8.2

Company rating: 8.2 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Purpose
The Senior Mortgage Loan Specialist must have a thorough knowledge of all aspects of real estate lending and servicing. The position requires advanced knowledge of income and secondary market standards and the ability to perform with a high level of accuracy. The senior level position is proficient in real estate subject matters and can assist Associate MLS and MLS with complex lending scenarios and decisions.
Duties
  • Receive and assist in the completion of real estate loan applications, while serving as the primary point of contact for applicants during the origination process via phone, digital delivery, email, and chat.
  • Independently assess and underwrite real estate loan applications including but not limited to applicant(s) credit worthiness, ability to repay, collateral valuation, and organizational risk with the ability/authority to extend credit or deny for real estate loan products within assigned tiered approval lending limits. Communicate approval or denial decisions to members in a clear and professional manner.
  • Evaluate and verify income documentation, including personal and business tax returns, to make informed approval or denial decisions.
  • Counsel potential home buyers and existing homeowners, while taking complete and accurate real estate loan related applications and obtaining required documentation to facilitate initial loan approval with assistance as needed.
  • Seek guidance for complex lending situations and approval authority from a District MLS or above.
  • Proactively stay updated on market trends, interest rates, and changes in lending policies and regulations to provide members with accurate and timely information.
  • Assist membership with servicing of existing mortgage and home equity loans.
  • Follow up with prequalified applicants and on other leads in a timely and effective manner.
  • Price and disclose loan applications by determining the interest rates and fees associated with a loan, based on factors such as borrower's creditworthiness, loan amount, term, and market conditions.
  • Coordinate member engagement with the Real Estate Lending Processing Center within Loan Administration.
  • Maintain a comprehensive knowledge of all real estate lending products, policies, procedures, and regulatory compliance.
  • Educate members on available services and make referrals for other Credit Union products and services based on their needs.
  • Ensures well documented, easy to review loan application history notes within the Loan Origination System.
  • Work with Lending Contact Center to provide assistance with mortgage lending calls when needed.
  • Support branch employees with all real estate related needs and ensuring employees have the information needed to be comfortable referring all potential applicants to discuss mortgage lending opportunities.
  • Work various contact and follow-up reports to cultivate member engagement throughout the home buying process and make SECU their lender of choice.
  • Assist as needed with community engagement by meeting with realtors and other third parties as well as attending community events to build and maintain mortgage loan volume.
  • Work with lending contact center to provide assistance with mortgage lending calls when needed.
  • Consumer unsecured lending as assigned.
  • Answer phone and perform other clerical duties as needed.
  • Complete additional tasks as assigned by management.
  • Requirements
  • Must have high school diploma or GED equivalent.
    • Preferred - Bachelor's degree, or CCUE Certification, or Associate of Arts degree or Associate of Science degree via the North Carolina Community College Transfer Program (NC-CTP).
  • All of the modules at the Assoc. MLS and MLS levels must have been completed prior to appointment to Sr. MLS:
    • Checking Accounts
    • Member Eligibility
    • Money Market Share Accounts
    • SECU Policies Overview
    • Share Accounts
    • Lending Overview
    • NCUA Coverage
    • Cooperative Principles
    • Online Services
    • We Are SECU!
    • SECU's Member-Facing Websites
    • Branch Security Measures
    • Account Titling & Designations
    • Funds Transfer
    • Member Identification
    • Check Acceptance
    • MARGO Platform
    • Account and Profile Maintenance
    • Advances
    • Safe Deposit Boxes
    • Wires
    • Credit Cards
    • Estate Basics
    • Financial Advisory Services (FAS) Overview
    • Life Stages & Events
  • Has demonstrated proficiency in all aspects of the Associate MLS and MLS roles.
  • Minimum of 5 years' mortgage lending experience strongly preferred.
  • Minimum tier 3 lending limits.
  • Demonstrated proficiency at current lending approval authority.
  • Must possess the highest level of integrity and objectivity.
  • Must possess excellent communication skills, both verbal and written.
  • Must be able to communicate with SECU personnel, VPs, SVPs, attorneys, members, appraisers, realtors, etc.
  • Must have strong networking and relationship development skills.
  • Meets compliance and regulatory standards.
  • Makes lending decisions consistent with SECU loan policies.
  • Has or is eligible to be registered as an active MLO with the NMLS.
  • Must be organized and meticulous.
  • Must be willing to engage in ongoing training and professional development.
  • Must have basic computer skills with an ability to learn more complex software for processing of applications and completing loan servicing.
  • Has completed all required quarterly training courses & other training assigned by management.
  • Consistently demonstrates SECU's Core Values.
  • Recommendation of VP/SVP and RELO VP/SVP required for advancement to this level.
  • Must be able to speak and write English fluently.
  • Must understand and be dedicated to the Credit Union philosophy and work ethic.
  • Must adhere to the work schedule and attendance policies established by the Credit Union.
  • Must complete the Credit Union's Core Module Program within 12 months of hire date as a condition of employment.
  • Job Environment
  • Office setting with physical proximity to other employees and members.
  • Some background noise from other employees, copy machine, and telephone.
  • Some local travel may be required.
  • Physical Demands
  • Must be able to comprehend and carry out job requirements.
  • Job requires a substantial amount of sitting and computer usage.
  • Use hands and fingers to press keys on a computer keyboard to enter or retrieve information.
  • Use hands and fingers to press telephone keypad and lift telephone receiver.
  • Answer and operate a telephone.
  • Lift up15 lbs.

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

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