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Mortgage Assistant Jobs in Decatur, GA (NOW HIRING)

Mortgage Solutions of Georgia

Mortgage Processor

Acworth, GA · On-site +1

$35K - $49K/yr

Description Are you a Mortgage Loan Processor with experience in the lender model, have a strong sense of urgency to close loans quickly, and a passion for helping others? If so, we are looking for ...

Amerisbank

Mortgage Banker

Marietta, GA · On-site

Communicate to loan processors regarding coordination of workflow and files in process and assist ... Proven mortgage production of $5 million over the past year. Proven success in establishing ...

Ameris Bank

Mortgage Banker

Marietta, GA · On-site +1

... Assist customers with completing the loan application, provide/explain required initial ... Industry and Work Experience: • Minimum 1 year of Mortgage experience. • Minimum 1 year of ...

Synovus

Mortgage Advisor - Atlanta

Atlanta, GA · On-site

A Mortgage Advisor (MA) should demonstrate commitment to delivering distinctive service. This ... Assist other team members as needed to ensure delivery of distinctive service. Perform other ...

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All JobsMortgage JobsMortgage Assistant JobsMortgage Assistant Jobs in Decatur, GA

Mortgage Assistant information

See Decatur, GA salary details

$27.8K

$37.1K

$45.9K

How much do mortgage assistant jobs pay per year?

As of Sep 13, 2026, the average yearly pay for mortgage assistant in Decatur, GA is $37,053.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,700.00 and $39,100.00 per year, depending on experience, location, and employer.

What is a mortgage assistant?

A Mortgage Assistant is a professional who supports mortgage loan officers and brokers by handling administrative tasks throughout the loan process. Their responsibilities often include gathering client documentation, verifying information, managing files, scheduling appointments, and communicating with clients or lenders. By assisting with these tasks, Mortgage Assistants help ensure that mortgage applications are processed efficiently and accurately, allowing loan officers to focus on client relations and closing deals. They play a critical role in streamlining the mortgage approval process and maintaining compliance with regulations.

What does a mortgage assistant do?

As a mortgage assistant, your primary responsibilities are to review loan applications and prepare letters of credit for clients. You are an assistant loan officer, so work with your supervising loan officer and serve as administrative support. Your job duties include providing customer service over the phone and in person, fielding questions and complaints from customers, using computer programs to track loan processing and billing, and organizing documents. The qualifications to start your career as a mortgage assistant are a high school diploma or GED certificate and customer service experience. However, an associate degree in office administration or finance can help give you an edge in your job search.

What are the key skills and qualifications needed to thrive as a mortgage assistant, and why are they important?

To thrive as a Mortgage Assistant, you need a solid understanding of mortgage processes, attention to detail, and basic financial knowledge, often supported by a high school diploma or relevant experience. Familiarity with loan origination systems (LOS), document management software, and customer relationship management (CRM) tools is typical. Strong organizational skills, clear communication, and the ability to multitask efficiently are essential soft skills in this role. These abilities ensure accurate loan processing, effective client interactions, and smooth workflow within a fast-paced mortgage environment.

What are some of the most common challenges mortgage assistants face in supporting loan officers and how can they prepare for them?

Mortgage Assistants often face challenges such as managing tight deadlines, ensuring the accuracy of documentation, and coordinating effectively with multiple stakeholders like loan officers, underwriters, and clients. Staying organized, developing strong communication skills, and becoming proficient in mortgage software systems can help address these challenges. By proactively anticipating the needs of loan officers and maintaining attention to detail, Mortgage Assistants can play a key role in keeping the loan process on track and ensuring a smooth experience for all parties involved.

What is the difference between Mortgage Assistant vs Loan Processor?

AspectMortgage AssistantLoan Processor
CredentialsHigh school diploma or equivalent; some roles may prefer certificationsHigh school diploma; certifications like NMLS may be preferred
Work EnvironmentOffice setting, supporting mortgage teamOffice environment, handling loan documentation
Employer & IndustryBanks, mortgage companies, credit unionsBanks, mortgage lenders, financial institutions
Primary ResponsibilitiesAssisting with administrative tasks, scheduling, document prepReviewing loan documents, verifying information, processing applications

Mortgage Assistants support mortgage teams with administrative duties, while Loan Processors handle detailed loan documentation and verification. Both roles are essential in the mortgage industry, often working closely but with distinct responsibilities.

Is mortgage processing a stressful job?

Mortgage processing can be stressful due to tight deadlines, high accuracy requirements, and the need to coordinate with multiple parties. The role often involves managing large volumes of documentation and ensuring compliance, which can contribute to workplace pressure.
More about Mortgage Assistant jobs

What are the most commonly searched types of Mortgage jobs in Decatur, GA?

The most popular types of Mortgage jobs in Decatur, GA are:

What are popular job titles related to Mortgage Assistant jobs in Decatur, GA?

For Mortgage Assistant jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Mortgage Assistant jobs in Decatur, GA look for?

The top searched job categories for Mortgage Assistant jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Mortgage Assistant jobs?

Cities near Decatur, GA with the most Mortgage Assistant job openings:

Mortgage Assistant jobs near you
Infographic showing various Mortgage Assistant job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,053 per year, or $17.8 per hour.

Northstar Mortgage Loan Processor

Marietta, GA • On-site

Canopy Mortgage, LLC
Finance and Insurance • 201 - 500 employees
Learn more about Canopy Mortgage, LLCexternal

$37K - $52K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 2 days ago

Key responsibilities

  • Review and analyze third-party documents including appraisals, titles, homeowner's insurance, and verification of employment.

  • Process various types of loans including bond/DPA loans, FHA, VA, jumbo, and conventional, ensuring compliance with respective regulations.

  • Proactively communicate with borrowers and loan officers via phone to gather necessary information and provide updates.

Job description

Description:

Description

Northstar, powered by Canopy Mortgage, is looking for knowledgeable and experienced Processors to join our rapidly growing team. We are a national lender licensed in 30 states and offer a wide range of mortgage products including FHA, VA, USDA, and state housing assistance products.


Experience Required: Minimum 2 years of experience in mortgage loan processing.


Location: Remote position 


Job Description:

We seek a motivated, detail-oriented Northstar Loan Partner to join our dynamic team. This role combines the responsibilities of a Loan Officer Assistant and Loan Processor, ensuring timely and accurate loan file management while delivering exceptional service to clients and team members.

Requirements:


Responsibilities:

  • Review and analyze third-party documents including appraisals, titles, homeowner's insurance, and verification of employment.
  • Process various types of loans including bond/DPA loans, FHA, VA, jumbo, and conventional.
  • Handle loan processing for multiple states, ensuring compliance with respective regulations.
  • Quick learner capable of adapting to evolving industry standards and procedures.
  • Work effectively under pressure and in fast-paced environments.
  • Self-starter with strong motivation and the ability to work autonomously.
  • Coachable individual willing to learn and implement feedback for professional growth.
  • Comfortable with change and able to adjust to new technologies and processes seamlessly.
  • Proactively communicate with borrowers and loan officers via phone to gather necessary information and provide updates.
  • Experience with disclosing and balancing with title companies.
  • Familiarity with agency guidelines and TRID regulations.
Performance Expectations:Loan File Management:
  • Submission Deadlines: Ensure all loan files are submitted to the Northstar Underwriting department within four business days of receiving the sales contract.
  • Process and manage at least 20 loans per month 
Customer Communication:
  • Initial Handoff Call: Contact the customer at the initial handoff to introduce yourself, explain the process, and review initial documentation requirements.
  • Condition Reviews: Call the customer when conditions are reviewed to explain any outstanding items needed. Follow up each call with a text and email outlining the required items and their due date.
  • Maintaining professional and timely communication ensures clients remain informed and engaged throughout the loan process.
Loan Officer Support:
  • Serve as the primary point of contact for clients, ensuring timely communication and excellent customer service throughout the loan process.
  • Collect, review, and validate borrower documentation for completeness and accuracy.
  • Prepare and submit complete loan files to underwriting, adhering to all compliance standards.
  • Actively manage timelines and proactively communicate deadlines to stakeholders.
Loan Processing:
  • For accuracy and compliance, verify all required documentation, including income, assets, credit, and collateral.
  • Work with underwriters, title companies, and other stakeholders to ensure smooth loan transactions.
  • Address underwriting conditions promptly and keep files progressing efficiently.
Pipeline Reviews:
  • Weekly Pipeline Reviews: Participate in 3 weekly pipeline review meetings with the Loan Officer team to discuss the status and updates of all active loan files in Pipeline Pro.
    • Ensure the status of each loan file is accurately reflected in the system and that all relevant notes are updated.
    • Collaborate with the Loan Officer team to identify potential issues or roadblocks and resolve them efficiently.
Documentation Updates:
  • Maintain up-to-date records in the LOS system.
  • Document all communication efforts and reasons for any delays in submission.
  • Proactively follow up with borrowers or third parties to resolve issues or collect missing information.
Qualifications:
  • Minimum of 2 years of experience in mortgage loan processing, underwriting, or as a Loan Officer Assistant.
  • Proficient in reviewing third-party documents such as appraisals, titles, homeowner's insurance, and verification of employment.
  • Experience processing bond/DPA loans, FHA, VA, jumbo, and conventional loans.
  • Knowledgeable about agency guidelines and TRID regulations.
  • Strong understanding of mortgage loan programs, compliance regulations, and industry best practices.
  • Ability to handle processing for multiple states.
  • Excellent communication skills, both verbal and written.
  • Detail-oriented with strong organizational skills.
  • Proficient in using mortgage loan processing software and tools.
  • Willingness to work in-office.
  • Exceptional organizational skills with a strong attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.

Benefits:

  • Competitive salary based on experience.
  • Comprehensive benefits package including health, dental, and vision insurance.
  • Retirement savings plan options.
  • Opportunities for professional development and advancement.
  • Dynamic and collaborative work environment.

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