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Group Home Manager

Newaygo, MI ยท On-site

$22.13/hr

At Moore Living Connections, we are committed to providing high-quality services while supporting ... Moore Living Connections currently operates licensed AFC homes in Ingham, Newaygo, and Manistee ...

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Moore Home Services information

What is Moore Home Services?

Moore Home Services is a company that specializes in providing residential heating, ventilation, and air conditioning (HVAC) services. They offer installation, repair, and maintenance for systems such as furnaces, air conditioners, heat pumps, and indoor air quality products. Serving homeowners, Moore Home Services aims to ensure comfortable and energy-efficient homes through professional and reliable service. Their technicians are trained to handle a variety of brands and models, and they prioritize customer satisfaction.

What is the difference between Moore Home Services vs HVAC Technician?

AspectMoore Home ServicesHVAC Technician
CertificationsVaries by service, often includes general contractor or home improvement licensesEPA certification, HVAC-specific licenses
Work EnvironmentResidential and commercial properties, home improvement projectsHeating, ventilation, and air conditioning systems in various settings
Industry UsageHome services, remodeling, repairsHVAC system installation, maintenance, repair

Moore Home Services offers a broad range of home improvement and repair services, often including general contracting. In contrast, an HVAC Technician specializes specifically in heating, ventilation, and air conditioning systems. While both roles may require some certifications, HVAC Technicians focus on HVAC-specific credentials. Customers searching for comprehensive home services may compare Moore Home Services with HVAC Technicians when seeking specialized climate control solutions.

What are some typical challenges faced by technicians at Moore Home Services, and how can they be overcome?

Technicians at Moore Home Services often encounter challenges such as diagnosing complex HVAC or plumbing issues, adapting to rapidly changing schedules, and maintaining clear communication with customers. To overcome these, it's important to stay current with ongoing training, leverage support from experienced team members, and use the company's resources and tools for troubleshooting. Building strong customer service skills and remaining flexible helps ensure success and job satisfaction in this dynamic environment.

What are the key skills and qualifications needed to thrive as an HVAC technician at Moore Home Services?

To thrive as an HVAC Technician at Moore Home Services, you need strong mechanical aptitude, troubleshooting skills, and typically an EPA certification or relevant technical training. Familiarity with HVAC diagnostic tools, thermostats, and computerized maintenance management systems is essential. Excellent customer service, communication, and time management skills help technicians succeed in client-focused environments. These skills ensure efficient, safe, and high-quality service delivery, leading to customer satisfaction and repeat business.
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What job categories do people searching Moore Home Services jobs look for?

The top searched job categories for Moore Home Services jobs are:

Infographic showing various Moore Home Services job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution.

HVAC Maintenance/Sales Trainer

Champions Group Holdings

Seattle, WA โ€ข On-site

$120K - $145K/yr

Full-time

Re-posted 20 days ago


Job description

Overview:

As an HVAC Maintenance/Sales Trainer, you will be vital in developing and delivering high-quality training programs to new and existing sales and service teams. Your goal will be to ensure that all team members are well-equipped with the knowledge and skills they need to excel in both technical and customer-focused areas of HVAC services. This role requires strong communication skills and a passion for empowering others through training and mentorship. You will collaborate with leadership to continuously improve the team's performance, customer satisfaction, and overall efficiency.

Key Responsibilities:

  • Develop and deliver training programs: Create engaging, comprehensive training sessions covering HVAC system fundamentals, service techniques, and sales strategies. Adapt the content to suit a variety of learning styles and knowledge levels.
  • Lead hands-on workshops: Facilitate interactive workshops to reinforce HVAC technical skills, including installation, troubleshooting, and maintenance procedures.
  • Sales skill development: Train existing technicians on key HVAC product features, effective selling techniques, upselling opportunities, and customer service best practices to maximize client satisfaction and drive revenue growth.
  • Conduct assessments and feedback: Regularly assess trainees' performance through quizzes, practical demonstrations, and role-play scenarios. Provide constructive feedback to support their growth and development.
  • Collaborate with department heads: Partner with sales, service, and operations managers to identify training needs and tailor content to address specific performance gaps or industry changes.
  • Onboarding new hires: Provide foundational training to new service team members, ensuring they are fully equipped to confidently perform their roles from day one.
  • Monitor industry trends: Stay up to date on the latest HVAC technologies, products, and service techniques, and incorporate this knowledge into training materials to keep the team current.
  • Continuous improvement: Gather feedback from trainees and department leads to refine and improve training programs, ensuring they remain relevant and effective.
  • Foster a positive learning environment: Encourage a culture of teamwork, learning, and inclusion where all employees feel valued, respected, and motivated to reach their full potential.

Qualifications:

  • 5+ years of proven experience in HVAC sales, maintenance, and/or training.
  • Strong understanding of HVAC systems, sales and customer service best practices.
  • Exceptional communication and presentation skills.
  • Experience using learning management systems (LMS) or other training tools.
  • Ability to motivate and engage team members with diverse learning styles.
  • Willingness to travel, approximately 60% of your time, often staying overnight for work.

Benefits:

  • Competitive salary with performance-based incentives.
  • Health insurance: Comprehensive medical, dental, and vision coverage.
  • Retirement plan: 401(k) with company match.
  • Paid time off: Generous vacation, holidays, and sick leave.
  • Career growth: Opportunities for ongoing training and professional development.
  • Company culture: A supportive and dynamic environment that values teamwork and employee satisfaction.

#CGHP

Pay Range
$120,000—$145,000 USD

About Champions Group:

Champions Group is a nationwide leading provider of essential home services specializing in heating, air conditioning and plumbing services. With the mission to maintain long term relationships with its customers, Champions Group is dedicated to delivering timely, high-quality services across a comprehensive suite of HVAC, plumbing and electrical products. Champions Group Holdings includes brands from across the country, including Adeedo!, ASI, Bee's Plumbing, Bell Brothers, Fetch-A-Tech, HELP, Hobaica, Howard Air, JW Plumbing Heating and Air, Lex Cooling, Heating, Plumbing & Electrical, M and M Heating, Cooling, Plumbing & Electrical, McAfee Heating and Air, Moore Home Services, ProSkill Services, Scottsdale Air, Seatown Electric, Plumbing, Heating & Air, Service Champions, Service Wizard, Sierra Air, Swan Plumbing, Heating & Air Conditioning and Timo's Air Conditioning & Heating.

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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