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Moonpay Jobs (NOW HIRING)

$210 - $270/hr

MoonPay * Location: Remote * Sector: CryptoPerp * Source: web3.career Product Counsel New York - Hybrid / United States (East Coast Time Zone) - Remote / United States - Remote Full Time / Hybrid ...

About MoonPay MoonPay is for builders with something to prove. This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the ...

Product Counsel

OR · On-site +1

About MoonPay MoonPay is for builders with something to prove. This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the ...

About MoonPay MoonPay is for builders with something to prove. This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the ...

Product Counsel

Manhattan, NY · On-site

$210 - $270/hr

About MoonPay MoonPay is for builders with something to prove. This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the ...

Communications Manager

OR · Remote

$250K/yr

About MoonPay MoonPay is for builders with something to prove. This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the ...

About MoonPay MoonPay is for builders with something to prove. This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the ...

About MoonPay MoonPay is for builders with something to prove. This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the ...

About MoonPay MoonPay is for builders with something to prove. This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the ...

About MoonPay MoonPay is for builders with something to prove. This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the ...

Communications Manager

OR · Remote

$250K/yr

About MoonPay MoonPay is for builders with something to prove. This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the ...

About MoonPay MoonPay is for builders with something to prove. This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the ...

About MoonPay MoonPay is for builders with something to prove. This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the ...

Communications Manager

New York, NY · On-site

$100K - $140K/yr

About MoonPay MoonPay is for builders with something to prove. This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the ...

About MoonPay MoonPay is for builders with something to prove. This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the ...

About MoonPay MoonPay is for builders with something to prove. This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the ...

About MoonPay MoonPay is for builders with something to prove. This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the ...

Communications Manager

OR · On-site +1

$100K - $140K/yr

About MoonPay MoonPay is for builders with something to prove. This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the ...

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Moonpay information

What is MoonPay?

MoonPay is a financial technology company that provides a platform for buying and selling cryptocurrencies using traditional payment methods like credit cards, debit cards, and bank transfers. It acts as a bridge between fiat currencies and digital assets, making it easier for individuals and businesses to access the crypto market. MoonPay is widely integrated into various crypto wallets and exchanges, offering a streamlined and secure user experience. The company also focuses on compliance with regulatory standards to ensure safe transactions.

What are the key skills and qualifications needed to thrive as a MoonPay employee?

To thrive at MoonPay, professionals typically need a solid understanding of financial technology, blockchain, and digital asset management, often supported by relevant degrees or experience in finance, software engineering, or compliance. Familiarity with crypto wallets, payment processing systems, and regulatory compliance tools like KYC/AML platforms is essential. Strong problem-solving abilities, adaptability, and effective communication skills help individuals excel in the rapidly evolving fintech environment. These skills and qualities are vital for ensuring secure, compliant, and user-friendly payment solutions in a competitive and fast-paced industry.

What are some common challenges faced by team members working at MoonPay, and how can new hires effectively navigate them?

Team members at MoonPay often work in a fast-paced fintech environment where priorities can shift quickly due to regulatory changes and evolving technology. New hires may find it challenging to keep up with rapid product development cycles and cross-functional collaboration with engineering, compliance, and customer support teams. To succeed, it's helpful to stay adaptable, proactively communicate with colleagues, and seek mentorship from experienced team members. Embracing continuous learning and staying up-to-date with industry trends also helps new hires integrate smoothly and contribute effectively to MoonPay's mission.

What is the difference between Moonpay vs Cryptocurrency Compliance Analyst?

AspectMoonpayCryptocurrency Compliance Analyst
Required CredentialsKnowledge of AML/KYC regulations, compliance certificationsAML/KYC certifications, understanding of crypto regulations
Work EnvironmentFintech company, customer onboarding, transaction monitoringFinancial institutions, compliance departments, crypto firms
Employer & IndustryCrypto payments, fintech, blockchain industryCrypto exchanges, financial services, blockchain companies
Search & Comparison IntentUnderstanding crypto compliance roles, fintech complianceCrypto compliance roles, AML/KYC in crypto

Both roles focus on AML/KYC compliance within the crypto industry. Moonpay involves customer onboarding and transaction monitoring in a fintech environment, while Cryptocurrency Compliance Analysts work within financial institutions or crypto firms to ensure regulatory adherence. The roles share similar credentials and industry usage, making them common points of comparison for those interested in crypto compliance careers.

Does Moonpay pay well?

Moonpay offers competitive salaries for roles in the fintech industry, with pay rates varying based on position, experience, and location. Employees in technical and customer support roles typically earn above industry averages, and benefits may include bonuses and stock options. Compensation details can be found on company review sites or job postings.
More about Moonpay jobs
Infographic showing various Moonpay job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 77% Physical, and 23% Remote job distribution.

Account Manager, MoonPay Institutional

MoonPay

New York, NY • On-site

$140K - $160K/yr

Full-time

Retirement

Re-posted 11 days ago


Job description

About MoonPay
MoonPay is for builders with something to prove.
This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the operating system for value movement. If the internet moves information, we move value: crypto, stablecoins, tokenized assets, and whatever comes next. Four offerings make that real: fund, tokenize, trade, and spend. 30M+ customers and 500+ ecosystem partners run on us. Licensed in the U.S. Regulated across the UK, EU, Canada, and Australia.
AI is the default operating mode here. It's woven into every role, and we expect you to use it daily. It handles the manual work so you can deliver on what actually matters.
You'll thrive here if outcomes excite you more than process, if impact motivates you more than titles, and if you want hard problems, real ownership, and teammates who love winning, building, and doing it together.
The bar is high. The pace is real. We're building for what's next, for humans and agents.
Recent recognition:
Forbes' America's Best Startup Employers 2026 . 2nd in Crypto Services on Fortune's inaugural Crypto 100,
The Sunday Times Best Places to Work two years running.
Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learned, diversity cannot.
1. About the Opportunity
MoonPay Institutional is building the infrastructure that powers digital asset businesses around the world. As an Account Manager, you will own relationships with a portfolio of institutional clients-including fintechs, exchanges, wallets, payment providers, and enterprise partners-helping them maximize the value they receive from MoonPay's products.
You'll become a trusted advisor to customers, ensuring successful onboarding, adoption, growth, and long-term retention. Working closely with Sales, Product, Operations, Compliance, Support, and Engineering, you'll advocate for customers while identifying commercial opportunities that strengthen strategic partnerships.
This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys solving complex customer challenges, and is excited by the evolving crypto ecosystem.
2. What you will do
  • Manage and grow a portfolio of strategic institutional customers, driving adoption, retention, and expansion opportunities.
  • Develop trusted relationships with executive and operational stakeholders across customer organizations.
  • Partner cross-functionally with Product, Operations, Compliance, Engineering, and Support to resolve issues and improve the customer experience.
  • Identify opportunities for upsell, expansion, and additional product adoption while supporting commercial negotiations.
  • Monitor customer health using business metrics and proactively mitigate risks to renewals and long-term success.
  • Act as the voice of the customer by providing structured feedback that influences product roadmap and operational improvements.
3. About You
  • 4+ years of experience in Account Management, Customer Success, Strategic Partnerships, or Relationship Management supporting enterprise or institutional customers.
  • Experience managing complex stakeholder environments and coordinating cross-functional initiatives.
  • Strong commercial mindset with experience identifying growth opportunities and supporting negotiations.
  • Solid understanding of fintech, payments, financial services, SaaS, or digital assets; prior crypto experience is highly desirable.
  • Comfortable working in a fast-paced, high-growth environment with strong ownership and accountability.

$140,000 - $160,000 a year
Benefits & Perks
  • Competitive salary package
  • Equity package: financial freedom starts with our employees, so all employees have ownership at MoonPay
  • Pay-for-performance equity bonus: those who drive outsized outcomes receive outsized rewards
  • Moonshot award: we honor exceptional impact. 10 employees twice a year, each earning a $250,000 equity grant
  • Pension: employer contributions from day one
  • Employee referral program: refer great people, earn 10K in USDC
  • Flexible Time Off: choose when to work and when to switch off
  • Birthday leave: take the day off to celebrate you
  • Enhanced parental leave: more time with family, no second thought
  • Hybrid working schedule: work fully remotely or from your nearest Moonbase
  • Commuter benefits: public transport to and from the office
  • Private healthcare benefits: to protect you and your loved ones
  • Wellhub wellness membership: access to gyms, studios, classes, and wellness apps in one membership
  • Unlimited enterprise access to the latest AI tools: Claude, ChatGPT, Gemini and whatever's next
  • Lunch credit: meals covered on the days you're in the office
  • Home office setup allowance: build the home office of your dreams
  • Remote working allowance: those working fully remotely get a little extra for utilities
  • Monthly product budget and zero-fee crypto transactions
  • $1,000 Annual training budget: we support your learning journey
  • High Potential Program: structured development, mentorship, and stretch opportunities
  • Regular remote company offsites: high-impact in-person sessions and hackathons
  • (Ireland) Cycle to Work scheme: tax-efficient bike, gear, and safety kit
  • (UK) EV Salary Sacrifice: lease an electric vehicle through pre-tax salary

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.