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How much do monster customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for monster customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Monster Customer Service?

A Monster Customer Service job involves assisting customers with inquiries, resolving issues, and providing support related to Monster's products and services. Responsibilities may include answering calls, responding to emails or chats, and ensuring customer satisfaction. Strong communication skills, problem-solving abilities, and a customer-focused mindset are essential for success in this role.

What are the typical daily responsibilities of a Monster Customer Service representative?

Monster Customer Service representatives handle a variety of tasks each day, including responding to customer inquiries via phone, email, or chat, resolving account issues, assisting with job search support, and documenting interactions in the company's ticketing system. They often collaborate with other team members and departments to resolve complex issues or escalate technical concerns when needed. The role requires balancing efficiency with empathy, ensuring each customer feels valued and receives accurate information. Daily responsibilities also include updating account information, providing feedback to improve services, and occasionally participating in training to stay informed about product updates.

What are the key skills and qualifications needed to thrive in the Monster Customer Service position, and why are they important?

To thrive as a Monster Customer Service representative, you need excellent communication skills, a customer-centric mindset, and prior experience in customer support or sales, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic office tools is frequently required. Strong problem-solving abilities, patience, and a positive attitude help individuals stand out in this role. These skills are essential for efficiently addressing customer needs and maintaining high service standards that promote customer loyalty.

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Cities with the most Monster Customer Service job openings:

What are the most commonly searched types of Monster Customer Service jobs?

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What states have the most Monster Customer Service jobs?

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Monster Customer Service jobs near you
Infographic showing various Monster Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Sales Arborist - Monster Tree Service of Lansing

Monster Tree Service

Dimondale, MI • On-site

Full-time

Re-posted 26 days ago

Job description

So, what sets Monster Tree Service apart from other employers? Extensive experience, state-of-the-art equipment, a true love and commitment to the environment, superb customer service, a rapidly growing footprint, dynamic work ethic, a unique philosophy, and most important...the Monster Team! Each Monster Tree Service is an individually owned and operated franchise.

Sales Arborist - Monster Tree Service of Lansing

Monster Tree Service of Lansing has an outstanding opportunity for an experienced Sales Arborist who will be responsible for maintaining the highest level of customer satisfaction, estimating job costs, and achieving budgeted sales goals for your territory. This is accomplished through constant communication and daily in-person appointments with customers and prospects.

Responsibilities:

  • Build and implement a Territory Sales Plan for his/her territory in conjunction with Franchise Owner.
  • Diagnose and provide on-site estimates, review the scope of work with the customer.
  • Actively pursue the customer commitment to scheduling the work.
  • Review neighboring properties for work opportunities.
  • Utilize sales process tools, software, and other technologies to streamline the process for the customer.
  • Attend home shows and other opportunities to demonstrate Monster Tree Service capabilities.
  • Maintain arborist certification through continuing education credits.

Qualifications:

  • Minimum of 2 years industry sales experience or 5 years of related industry experience
  • Bachelor's Degree in the green industry or related field preferred but not required
  • Prior field and supervisory experience preferred
  • ISA Certification or the ability to obtain one
  • Excellent communication skills
  • Valid driver's license and a clean driving record

We offer competitive wages commensurate with experience, training, benefits, year-round employment, state-of-the-art equipment, a positive and respectful work environment, the use of a company vehicle, and more!

You are applying for work with a franchisee of Monster Tree Service, not Monster Franchising SPE, LLC or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees.

An Equal Opportunity Employer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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