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Monogram Health Jobs (NOW HIRING)

Monogram Health

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram Health voice the patient meets. The Onsite Call Center Representative is responsible for reaching out to ...

Monogram Health

Field Sales Representative

Boerne, TX · On-site

$18.75 - $25.75/hr

Field Sales Representative - San Antonio, TX At Monogram Health, we are transforming care for high-risk patients with multiple chronic conditions, and as a Field Sales Representative, you are at the ...

Monogram Health

Lead Palliative Care Physician

Lead Palliative Care Physician Monogram Health is seeking a full-time physician specializing in palliative care to join our team amid continued nationwide growth. This is an in-market, field-based ...

Monogram Health Inc

Call Center Representative

Tempe, AZ

$15.50 - $19.50/hr

Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram Health voice the patient meets. The Onsite Call Center Representative is responsible for reaching out to ...

Monogram Health Inc

Field Sales Representative

Mobile, AL · On-site

$16.50 - $22.50/hr

Field Sales Representative- Mobile, AL At Monogram Health, we are transforming care for high-risk patients with multiple chronic conditions, and as a Field Sales Representative, you are at the heart ...

Monogram Health

Senior Project Manager

Brentwood, TN · On-site

Senior Project Manager The Senior Project Manager will be part of the Monogram Health Analytics team which are focused on building a high-performance organization that is responsible for all ...

Monogram Health

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram Health voice the patient meets. The Onsite Call Center Representative is responsible for reaching out to ...

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How much do monogram health jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for monogram health in the United States is $24.07, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $31.25 per hour, depending on experience, location, and employer.

What is Monogram Health?

Monogram Health is a healthcare company that specializes in providing in-home care management for patients with chronic kidney disease (CKD) and end-stage renal disease (ESRD). The company partners with health plans, physicians, and other healthcare organizations to deliver personalized, value-based care. Monogram Health’s services include nurse-led clinical support, care coordination, medication management, and patient education to improve health outcomes and reduce unnecessary hospitalizations for kidney disease patients.

What are the key skills and qualifications needed to thrive as a care manager at Monogram Health?

To thrive as a Care Manager at Monogram Health, you need a background in nursing, social work, or a related healthcare field, typically with relevant licensure and case management experience. Familiarity with care coordination platforms, electronic health records (EHRs), and telehealth systems is essential. Strong communication, problem-solving skills, and compassion help build trust with patients and drive effective care plans. These skills are vital for delivering high-quality, patient-centered care to individuals with complex health needs in a remote care management environment.

What are common career progression paths for care coordinators at Monogram Health?

At Monogram Health, care coordinators often have opportunities to advance into senior care coordinator or care manager roles, and some move into supervisory or clinical leadership positions as they gain experience. The company values ongoing training and internal mobility, so team members can also explore roles in patient education, quality improvement, or specialized case management. Career growth typically involves developing expertise in complex chronic care, building strong interdisciplinary collaboration skills, and demonstrating leadership potential within the team.

What is the difference between Monogram Health vs Nurse Practitioner?

AspectMonogram HealthNurse Practitioner
CredentialsMedical certifications, clinical training, state licensingRegistered Nurse license, advanced practice certification, state licensure
Work EnvironmentHome-based patient care, clinics, telehealthHospitals, clinics, outpatient settings, home visits
Employer & IndustryHealthcare companies, managed care, home health servicesHospitals, clinics, private practices, healthcare organizations

Monogram Health employs healthcare professionals like nurses and care managers to provide specialized chronic care management, often in home settings. Nurse Practitioners are advanced practice registered nurses who diagnose, treat, and manage patient care across various healthcare environments. While both roles require clinical certifications and work within the healthcare industry, Monogram Health focuses on care coordination and chronic disease management, whereas Nurse Practitioners provide direct patient care and medical treatment.

How does Monogram Health work?

Monogram Health is a healthcare organization that provides in-home and virtual care for patients with chronic conditions, focusing on improving health outcomes through coordinated services. Employees in related roles may use electronic health records and collaborate with healthcare teams to deliver personalized care plans.
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Monogram Health jobs near you
Infographic showing various Monogram Health job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% In-person job distribution, with an average salary of $50,073 per year, or $24.1 per hour.

Call Center Representative

Monogram Health

Tempe, AZ • On-site

$15.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Position: Onsite Call Center Representative
The Onsite Call Center Representative is the first Monogram Health voice the patient meets. The Onsite Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and encouraging and facilitating their enrollment into our program.
The Patient Care Center is open and staffed seven (7) days per week between the core business hours of:
  • 8:00am to 7:00pm (CST) Monday through Friday
  • 7:00 am - 6:00 pm (CST) Saturday and Sunday

The selected individual will be required to work on-site and may be required to work weekends and holidays. All Patient Care Center staff are expected to demonstrate adaptability, empowerment, collaboration, ownership, compassion, and integrity.
Roles and Responsibilities
  • Conducts a high volume of outbound calls, hot or cold leads, to prospective patients and receives inbound calls from patients and providers.
  • Effectively communicates and sells the value of Monogram Health based on the needs of our patients to increase enrollment.
  • Conducts outreach to existing patients to schedule annual exams or re-engage as necessary based on missed or needed visits; is able to reinforce the value of our services and overcome objections
  • Adheres to procedures, workflows, and scripts to ensure confirmation of HIPPA and Health Plan eligibility and accurate and applicable communications and information about Monogram Health services.
  • Protects the health care privacy of patients by strictly following HIPAA regulations.
  • Notates and enters data as needed into Salesforce, as required to support all activities of the call.
  • Fields call with a positive attitude, building rapport and trust with patients.
  • Supports Monogram Health as necessary with any tasks required to deliver excellent personalized care and performs all other job-related duties as assigned.
  • Proficiency in using various software, electronic health record platform(s), and multiple screens.

Essential Job Functions:
  • Visual acuity - 100% to read scripts, company literature such as workflow guides and resources, electronic files, patient demographics.
  • Hearing - 100%- ability to hear and respond to phone calls, converse with patients, colleagues, and others.
  • Manual dexterity for repetitive motion 100% - essential for keyboarding, data entry, patient call documentation and dispositioning, and as necessary computer dialing.
  • Sitting - 100%
  • Standing - 5%
  • Walking - 2%
  • On-site position - 100%

Position Requirements
  • High School Diploma or GED required.
  • Must be 18 years of age or older.
  • English language proficiency required; bilingual (Spanish/English) preferred.
  • Proven ability to learn and retain information in an exceptionally fast-paced environment.
  • Proven ability to balance multiple competing priorities while meeting or exceeding deadlines.
  • Must possess an innate ability to overcome objections.
  • Must be dependable, with a strong dedicated work ethic, attention to detail and accuracy.
  • Thrive in a very fast paced start up environment while embracing change with a "can do" attitude.
  • Demonstrated verbal, listening, and written communication skills are required.
  • Demonstrated experience in sales, telemarketing, in the health care industry and heavy outbound appointment setting is a significant and strongly preferred. Knowledge of medical terminology
  • Previous home health and care management experience preferred.

Benefits
  • Opportunity to work in a dynamic, fast-paced, and innovative value-based provider organization that is transforming the delivery of kidney care.
  • Comprehensive medical, dental, vision and life insurance
  • Flexible paid leave and vacation policy
  • 401(k) plan with matching contributions

About Monogram Health
Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person's health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.
Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient's healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.
Monogram Health's personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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