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How much do monitoring evaluation research jobs pay per year?

As of Aug 11, 2026, the average yearly pay for monitoring evaluation research in the United States is $68,248.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in monitoring, evaluation, and research (MER), and why are they important?

To excel in Monitoring, Evaluation, and Research, you need strong analytical skills, an understanding of research methodologies, and typically a degree in social sciences, statistics, or a related field. Familiarity with data analysis software like SPSS, Stata, or R, as well as experience with survey tools and reporting systems, is highly valued. Excellent communication, critical thinking, and attention to detail are crucial soft skills for presenting findings and collaborating with stakeholders. These competencies are essential for generating reliable data, informing decision-making, and demonstrating program impact.

What is the difference between Monitoring Evaluation Research vs Data Analyst?

AspectMonitoring Evaluation ResearchData Analyst
CredentialsTypically requires a degree in social sciences, public health, or related fields; certifications in monitoring and evaluation are commonRequires a degree in statistics, mathematics, or related fields; certifications in data analysis tools are beneficial
Work EnvironmentOften in NGOs, government agencies, or international organizations focusing on program assessmentWorks across various industries including finance, healthcare, and tech, often in office settings
Employer & Industry UsageUsed in development, health, and social sectors for program monitoring and evaluationUsed in diverse sectors for data interpretation, reporting, and decision-making

Monitoring Evaluation Research focuses on assessing program effectiveness and outcomes, often in social or health sectors, while Data Analysts interpret data to support business or organizational decisions across various industries. Both roles require analytical skills but differ in their specific focus and work environment.

What is monitoring, evaluation, and research (MER)?

Monitoring, Evaluation, and Research (MER) refers to a set of processes used to assess the effectiveness, efficiency, and impact of projects or programs. Monitoring involves the continuous tracking of project activities and outputs, while evaluation assesses the outcomes and overall impact. Research involves systematic investigation to develop new knowledge or validate existing practices. Together, these functions help organizations make data-driven decisions, improve program design, and demonstrate accountability to stakeholders.

What are some typical challenges faced by professionals in monitoring, evaluation, and research (MER) roles, and how are they addressed?

Professionals in Monitoring, Evaluation, and Research (MER) often face challenges such as collecting reliable data in diverse and sometimes resource-limited settings, balancing multiple stakeholder expectations, and ensuring timely reporting. These challenges are commonly addressed by establishing rigorous data collection protocols, maintaining open communication with partners, and utilizing technology to streamline data management. Additionally, collaboration with field staff and ongoing professional development help MER specialists stay current with best practices in evaluation methodologies.
More about Monitoring Evaluation Research jobs
What cities are hiring for Monitoring Evaluation Research jobs? Cities with the most Monitoring Evaluation Research job openings:
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What job categories do people searching Monitoring Evaluation Research jobs look for? The top searched job categories for Monitoring Evaluation Research jobs are:
Monitoring Evaluation Research jobs near you
Infographic showing various Monitoring Evaluation Research job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 87% Full Time, 9% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $68,248 per year, or $32.8 per hour.

Director of Quality and Evaluation

GT Independence

Washington, DC • On-site

Full-time

Re-posted 26 days ago

GT Independence rating

6.4

Company rating: 6.4 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

88th of 239 rated social care providers

Job description

Position Summary
The Director of Quality and Evaluation is responsible for leading the organization's quality monitoring, evaluation, stakeholder experience, and organizational learning functions. This position oversees the collection, analysis, interpretation, and reporting of quantitative and qualitative data to assess organizational effectiveness, service quality, stakeholder satisfaction, and contractual performance.
The Director serves as the organization's subject matter expert in evaluation methodologies, stakeholder experience measurement, quality monitoring, qualitative and quantitative research, and data-driven decision-making. This role partners closely with executive leadership to identify trends, evaluate outcomes, measure stakeholder experience, and develop actionable recommendations that improve organizational effectiveness, service delivery, and strategic outcomes.
The Director fosters a culture of continuous improvement by transforming data, stakeholder feedback, and evaluation findings into meaningful organizational insights and improvement initiatives.
Essential Duties and Responsibilities
Quality Monitoring & Data Integrity
  • Develop, implement, and oversee organizational quality monitoring processes and standards.
  • Lead quality reviews of key operational processes, data sets, high-dollar payment transactions, and special projects.
  • Establish quality indicators, performance measures, and monitoring methodologies to assess accuracy, consistency, and effectiveness.
  • Ensure the integrity, reliability, and consistency of organizational data utilized for decision-making and reporting.
  • Identify trends, risks, and opportunities through ongoing quality reviews and data analysis.
  • Develop recommendations to improve quality outcomes, reduce errors, and strengthen organizational processes.
  • Collaborate with operational and technology teams to improve data quality, reporting accuracy, and process effectiveness.

Evaluation, Research & Organizational Learning
  • Design and implement quantitative and qualitative evaluation methodologies to assess organizational performance, service quality, stakeholder experience, and program outcomes.
  • Develop and maintain evaluation frameworks, outcome measures, and key performance indicators aligned with organizational goals and contractual requirements.
  • Conduct organizational assessments and program evaluations to identify strengths, opportunities, and areas for improvement.
  • Lead root cause analyses and trend analyses to identify systemic issues and improvement opportunities.
  • Translate evaluation findings into actionable recommendations and strategic insights for leadership.
  • Support organizational planning and decision-making through data-driven analysis and evidence-based recommendations.
  • Research industry best practices and emerging trends to support organizational innovation and improvement.

Stakeholder Experience & Voice of Customer
  • Develop and oversee stakeholder experience and customer satisfaction programs.
  • Design, administer, and evaluate stakeholder surveys and feedback mechanisms.
  • Facilitate focus groups, listening sessions, interviews, and other stakeholder engagement activities.
  • Analyze stakeholder feedback and identify trends impacting service quality and customer experience.
  • Develop recommendations that improve stakeholder satisfaction, engagement, and overall experience.
  • Ensure stakeholder perspectives are integrated into organizational decision-making and improvement initiatives.
  • Establish meaningful measures and benchmarks for stakeholder experience and satisfaction.

Reporting, Analytics & Business Intelligence
  • Oversee the preparation, validation, and submission of contractual, operational, and executive-level reports.
  • Lead reporting automation initiatives and continuous enhancement of reporting processes.
  • Develop dashboards, scorecards, and business intelligence tools that support organizational decision-making.
  • Analyze complex quantitative and qualitative data sets to identify trends, opportunities, risks, and emerging issues.
  • Present findings, recommendations, and performance insights to executive leadership, committees, and stakeholders.
  • Ensure reporting accuracy, timeliness, and consistency across all organizational reporting functions.

Leadership & Team Management
  • Provide leadership, coaching, mentoring, and development to Quality and Evaluation team members.
  • Establish departmental goals, objectives, and performance expectations.
  • Manage departmental priorities, projects, budgets, and resources.
  • Ensure timely completion of departmental deliverables and initiatives.
  • Build collaborative relationships with internal and external stakeholders.
  • Support organizational strategic initiatives and enterprise-wide improvement efforts.

Education & Experience
Required
  • Bachelor's degree in Data Analytics, Statistics, Public Health, Business Administration, Healthcare Administration, Human Services, Sociology, Psychology, Research Methods, Organizational Leadership, Evaluation Sciences, or a related field.
  • Minimum of seven (7) years of progressively responsible experience in quality improvement, evaluation, analytics, stakeholder experience, research, organizational effectiveness, business intelligence, or a related field.
  • Minimum of three (3) years of leadership experience managing professional staff, projects, and organizational initiatives.

Preferred
  • Master's degree in a related field.
  • Experience in healthcare, Medicaid, long-term services and supports (LTSS), human services, financial management services, or related industries.
  • Experience developing and administering customer satisfaction surveys and stakeholder feedback programs.
  • Experience facilitating focus groups, interviews, listening sessions, and qualitative research activities.
  • Experience conducting program evaluations and outcome assessments.
  • Experience with business intelligence platforms such as Power BI, Tableau, SQL, or similar reporting tools.
  • Experience with survey platforms such as Qualtrics, SurveyMonkey, Alchemer, or similar systems.
  • Experience leading reporting automation and data visualization initiatives.
  • Experience supporting organizational change and continuous improvement efforts.

Knowledge, Skills & Abilities
Evaluation & Research Expertise
  • Survey design and methodology
  • Qualitative and quantitative research methods
  • Program evaluation
  • Outcome measurement
  • Focus group facilitation
  • Stakeholder engagement techniques
  • Statistical analysis and interpretation
  • Research design and implementation
  • Data storytelling and presentation

Quality & Analytics Expertise
  • Quality monitoring and quality improvement methodologies
  • Data integrity and validation processes
  • Trend analysis and root cause analysis
  • Business intelligence and reporting
  • Dashboard development and data visualization
  • Performance measurement and benchmarking
  • Reporting automation and process optimization

Leadership & Strategic Competencies
  • Strategic thinking and planning
  • Organizational assessment and improvement
  • Project management
  • Change management
  • Team leadership and staff development
  • Executive communication and presentation skills
  • Collaboration and relationship building
  • Problem-solving and decision-making

Success Measures
Success in this role will be demonstrated through:
  • Timely, accurate, and actionable organizational and contractual reporting.
  • Effective quality monitoring processes that support organizational accuracy and excellence.
  • Meaningful stakeholder feedback programs that provide actionable insights.
  • High-quality quantitative and qualitative analyses that support strategic decision-making.
  • Successful implementation of reporting automation and business intelligence initiatives.
  • Actionable evaluation findings that drive measurable organizational improvements.
  • Strong collaboration with leadership and cross-functional teams.
  • Measurable improvements in stakeholder experience, service quality, and organizational effectiveness resulting from evaluation findings and recommendations.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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