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Money Transfer Agent Jobs (NOW HIRING)

From its inception in 1996, Our client has provided excellence in money transfer and payment ... Check cashing, money orders, bill payment, prepaid products, etc.) to consumers through agent ...

Daily reconciliation of transactions and money settlement * Act as a liaison with our distribution ... Act as liaison between transfer agent and wholesaling teams on service issues * Request and provide ...

IMXI), is one of the nation's leading omnichannel money transfer services to Latin America. With ... The right candidate is a change agent with the ability to drive success - from idealization to ...

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Money Transfer Agent information

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$9

$30

$67

How much do money transfer agent jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for money transfer agent in the United States is $30.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $38.46 per hour, depending on experience, location, and employer.

How much do money transfer agents make?

Money transfer agents typically earn an average hourly wage ranging from $12 to $20, depending on experience, location, and employer. Salaries can vary, with some agents earning annual incomes between $25,000 and $45,000, often supplemented by commissions or bonuses for transaction volume. Strong customer service skills and familiarity with financial software can influence earning potential.

What is the difference between Money Transfer Agent vs Currency Exchange Clerk?

AspectMoney Transfer AgentCurrency Exchange Clerk
Required CredentialsBasic financial knowledge, sometimes certificationsBasic financial knowledge, often no formal certification
Work EnvironmentBank branches, money transfer officesCurrency exchange counters, banks, airports
Employer & IndustryFinancial institutions, remittance companiesBanks, currency exchange services
Common Search & ComparisonYesYes

While both roles involve handling financial transactions, a Money Transfer Agent primarily focuses on sending and receiving remittances, whereas a Currency Exchange Clerk specializes in exchanging different currencies. Both roles require basic financial knowledge and are found in similar environments like banks and remittance offices, but their core functions differ.

What are the key skills and qualifications needed to thrive as a money transfer agent, and why are they important?

To thrive as a Money Transfer Agent, you need strong numerical accuracy, attention to detail, and a good understanding of financial regulations, often supported by a high school diploma or equivalent. Familiarity with money transfer software, point-of-sale systems, and anti-money laundering (AML) compliance tools is typically required. Excellent customer service, integrity, and effective communication skills help build trust with clients and handle sensitive transactions. These skills are crucial to ensure accurate, secure money transfers and maintain regulatory compliance in a customer-focused environment.

How do I become a money transfer agent?

To become a money transfer agent, you typically need to meet age and background requirements, complete any necessary training or certification, and obtain a license or registration if required by local regulations. Employers often look for strong customer service skills and knowledge of financial transactions. Licensing and compliance with anti-money laundering laws are essential in this role.

What is a money transfer agent?

Money Transfer Agents are professionals or businesses authorized to facilitate the sending and receiving of money between individuals or entities, often across international borders. They act as intermediaries between customers and money transfer companies, ensuring funds are transferred securely and efficiently. Money Transfer Agents verify customer identities, process transactions, and provide receipts, playing a crucial role in financial inclusion for individuals without access to traditional banking services.

What are some common challenges money transfer agents face in ensuring secure and accurate transactions?

Money Transfer Agents often encounter challenges related to verifying customer identities, preventing fraud, and complying with regulatory requirements such as anti-money laundering (AML) policies. Staying up to date with compliance procedures and using secure transaction systems are essential for minimizing errors and maintaining customer trust. Additionally, agents must handle high volumes of transactions efficiently, especially during peak periods, while providing excellent customer service and maintaining strict confidentiality.
More about Money Transfer Agent jobs
What cities are hiring for Money Transfer Agent jobs? Cities with the most Money Transfer Agent job openings:
What states have the most Money Transfer Agent jobs? States with the most job openings for Money Transfer Agent jobs include:
What job categories do people searching Money Transfer Agent jobs look for? The top searched job categories for Money Transfer Agent jobs are:
Infographic showing various Money Transfer Agent job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $62,411 per year, or $30 per hour.

Customer Care Representative

Ria Money Transfer (Dandelion)

Fort Worth, TX โ€ข On-site

$15.25 - $20.75/hr

Other

Life, PTO

Re-posted 28 days ago


Job description

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services, including fast, secure, and affordable global money transfers, to millions of customers. These services also include currency exchange, mobile top-up, bill payment, and check cashing, offering a reliable omnichannel experience.โ€ฏ With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world where people are empowered to build the life they dream of, regardless of who they are or where they are. One customer, one family, one community at a time.

ABOUT THIS ROLE

Our enthusiastic Customer Service team is the first point of contact for our customers when they need support with their transactions. The team provides information about transaction statuses, updates about progress, and resolves general customer queries.

We are looking for an enthusiastic Customer Services Representative to join our friendly team at the Mexico office in Santiago de Queretaro, Queretaro. In this role, you will provide information to our customers about their transactions and resolve general queries they may have. 

ROLES & RESPONSIBILITIES

  • Assisting agents or final customers (senders or beneficiaries of money transfers) via telephone and email to resolve their questions and complaints;
  • Reviewing and correcting the data of incorrectly processed transactions.
  • Maintaining constant communication with the correspondent (paying agent in the country of destination) via telephone or email to resolve customer complaints;
  • Collaborating with the accounting department to reconcile and balance the refunds of cancelled transactions.

POSITION REQUIREMENTS

  • We will require you to have a minimum education of completed high school or college.
  • Good knowledge of MS Office and Internet Explorer.
  • At least one year of work experience in customer service or a call center position.
  • An additional language.
  • Strong customer orientation skills.
  • Excellent communication skills (both oral and written).
  • Attention to detail.
  • Good teamworking approach.
  • Ability to work flexible schedules.

PERKS & BENEFITS

  • Competitive salary
  • 1 month of Aguinaldo (Christmas bonus)
  • 15 days of vacation
  • Life insurance
  • Food vouchers
  • Work-life Balance
  • Growth Opportunities

Ria Money Transfer is an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.

Check out our website to learn more about the company at:  http://www.riamoneytransfer.com/

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Companyโ€™s right to assign or reassign duties and responsibilities to this job as needed.