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Monday Through Friday Remote Call Center Representative Jobs in Racine, WI

UMB Financial

ETF Lead Fund Accountant

Milwaukee, WI · On-site +1

$76K - $163K/yr

CST, with Monday to Thursday being in-office and Friday's remote with possible remote work allowed ... represents UMB's standard for this role, but the actual compensation may vary by geographic ...

Network Health

SQL/ETL Developer I - Encounter

Brookfield, WI · On-site +1

$48.25 - $63.25/hr

Hours: 1.0 FTE, 40 hours per week, 8am-5pm Monday through Friday Check out our 2025 Community ... Required to take call to assist in resolution of technical problems. May be required to work later ...

Network Health

SQL/ETL Developer I - Encounter

Brookfield, WI · On-site +1

$48.25 - $63.25/hr

Hours: 1.0 FTE, 40 hours per week, 8am-5pm Monday through Friday Check out our 2025 Community ... Required to take call to assist in resolution of technical problems. May be required to work later ...

Ascension

Data Center Technician

Glendale, WI · Remote

$79K - $110K/yr

... shift, Monday-Friday Salary: $79,511 - $110,834 per year #LI-REMOTE How you'll make an impact in ... application through our authorized applicant tracking system. E-Verify statement Employer ...

Ascension

Data Center Technician

Glendale, WI · On-site

$79K/yr

Core Tech Data Center Schedule: 8 hour shift, Monday-Friday Salary: $79,511 - $110,834 per year ... application through our authorized applicant tracking system. E-Verify statement Employer ...

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All JobsMonday Through Friday Call Center Representative JobsMonday Through Friday Remote Call Center Representative JobsMonday Through Friday Remote Call Center Representative Jobs in Racine, WI

Monday Through Friday Remote Call Center Representative information

See Racine, WI salary details

$10

$16

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How much do monday through friday remote call center representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for monday through friday remote call center representative in Racine, WI is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Monday Through Friday remote call center representative?

To thrive as a Monday Through Friday Remote Call Center Representative, you need strong communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency are essential. Patience, problem-solving, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills ensure excellent customer service, efficient workflow, and high satisfaction in a remote environment.

What is a Monday Through Friday remote call center representative?

Monday Through Friday Remote Call Center Representatives are customer service professionals who handle inbound or outbound calls for a company from a remote location, such as their home. They typically work standard business days—Monday through Friday—addressing customer inquiries, resolving issues, processing orders, or providing technical support. These representatives use phone, chat, or email platforms, and are trained to follow company protocols while delivering high-quality customer service. The remote nature of the job allows for flexibility, but requires reliable internet, strong communication skills, and the ability to manage time effectively.

What are some common challenges faced by Monday Through Friday remote call center representatives, and how can they be managed?

Remote call center representatives often face challenges such as maintaining consistent communication with their team, managing distractions at home, and dealing with high call volumes or difficult customers. To overcome these, it's important to establish a dedicated workspace, use company-provided collaboration tools for regular check-ins, and follow best practices for customer service and stress management. Additionally, many organizations offer training and peer support resources to help representatives stay connected and handle challenging interactions effectively.

What is the difference between Monday Through Friday Remote Call Center Representative vs Customer Service Agent?

AspectMonday Through Friday Remote Call Center RepresentativeCustomer Service Agent
Work EnvironmentRemote, office-based, call center settingRemote or in-office, various industries
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Industry UsageCommon in call centers, telecommunication, insuranceWidespread across retail, tech, healthcare
Work ScheduleMonday through Friday, daytime hoursFlexible, may include weekends or evenings

While both roles involve assisting customers, the Monday Through Friday Remote Call Center Representative typically works fixed weekday hours in a call center environment, focusing on inbound or outbound calls. Customer Service Agents may have more flexible schedules and work across various industries, often with similar credential requirements. The main difference lies in scheduling and industry focus, with the call center role emphasizing a consistent weekday schedule.

Is a Monday Through Friday remote call center representative job worth it?

A Monday through Friday remote call center representative job offers consistent weekday hours, which can support work-life balance and predictable scheduling. It typically involves customer service skills, communication tools, and a stable work environment, making it suitable for those seeking regular hours and remote work flexibility.
What are popular job titles related to Monday Through Friday Remote Call Center Representative jobs in Racine, WI? For Monday Through Friday Remote Call Center Representative jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Monday Through Friday Remote Call Center Representative jobs in Racine, WI look for? The top searched job categories for Monday Through Friday Remote Call Center Representative jobs in Racine, WI are:
What cities near Racine, WI are hiring for Monday Through Friday Remote Call Center Representative jobs? Cities near Racine, WI with the most Monday Through Friday Remote Call Center Representative job openings:
Monday Through Friday Remote Call Center Representative jobs near you
Infographic showing various Monday Through Friday Remote Call Center Representative job openings in Racine, WI as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,935 per year, or $16.8 per hour.

Member Services Contact Center Associate

HSA Bank

Milwaukee, WI • Remote

$20 - $21/hr

Full-time

Posted 22 days ago

Job description

At HSA Bank, we're working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and assist with decision-making for consumers, health plans, partners, and advisors.


Are you ready to join us?

The Client Service Associate I is the frontline to customers, providing excellent service related to a variety of account inquiries. The Client Service Associate is expected to meet or exceed individual service goals for all Contact Center related metrics.

What you will do

  • Retain existing accountholders via reactive servicing through phone queue or email correspondence by providing exceptional problem solving, ownership, and follow through.

  • Ability to work within multiple systems -- Sparak, 1Cloud, Sharepoint, Star, etc. -- while addressing, researching and determining a solution to resolve the customer's concerns and questions.

  • Proficient in support of the Health Savings Accounts product.

  • Able to knowledgably explain to clients the benefits and impact of IRS Tax regulations in relationship to their HSA accounts.

  • Utilize internal resources to respond to customer inquiries accurately and in a timely manner.

  • Process customer requests and respond to product and service inquiries in a responsible, timely and accurate manner.

  • Communicate and reinforce changes in operational policies and procedures.

  • Resolve problems on a case-by-case, customer-by-customer basis which may include policy, procedure, process, compliance and risk assessment.

  • Prioritize and perform multiple tasks at the same time.

  • Take ownership of escalated issues and report systems or policy issues to appropriate parties.

  • Act as an advocate for the customer by submitting feedback through appropriate channels

  • Consistently meet/exceed all customer service standards.

  • Model behavior consistent with the Contact Center's customer service standards, policies and procedures.

  • Other duties as assigned by Supervisor/Manager.


Skills and Abilities

  • Active listening skills.

  • Strong customer service.

  • Passion for helping people.

  • Problem solving skills.

  • Effective communicate skills over the telephone.

  • Strong working knowledge of computer (email, internet, intranet, etc.).

  • Typing skills.

  • Ability to learn all system applications that support Contact Center requests, inquires and transactions.

  • Ability to effectively multi-task.

  • Positive attitude.

  • Flexibility.

  • Excellent organizational skills with attention to detail.

  • Ability to work with a diverse work force and customer base.

  • Strong commitment to achieving personal growth and success.

  • Ability to understand HSA Bank's mission, goals, and strategies and support it during customer interactions.

  • Ability to work any shift 24 hours/day, 7 days a week; 8.5 and 10.5 hour shifts; schedule will be defined at the time of hire; howver this could change based off business needs.

  • Completion of 2-3 week classroom training.

  • Close environment at workstation and wearing headset for long periods of time.

  • Heavy keyboard/mouse usage required with repetitive movements.

  • High Speed Internet required.


Education Qualifications

  • H.S. Diploma or General Education Degree (GED) required


Experience Qualifications

  • 0-2 years Direct customer service experience (in-person customer facing work experience or call center experience) required

The estimated salary range for this position is $20.00USD to $21.00USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

#LI-BY1

#LI-REMOTE

Webster Financial Corporation and its subsidiaries ("Webster") are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

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