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Monday Through Friday Onsite It Support Technician Jobs in New York

SOFIE Co.

Tier 1 IT Onsite Support Technician

Totowa, NJ · On-site

$21.75 - $30/hr

Hours: 11:00 PM to 7:00 AM, Sunday through Friday * Location: Totowa, NJ - NJ3 SOFIE Manufacturing ... Serve as the primary contact for IT support calls during overnight hours. * Resolves Tier 1 ...

SOFIE

Tier 1 IT Onsite Support Technician

Totowa, NJ · On-site

$21.75 - $30/hr

Hours: 11:00 PM to 7:00 AM, Sunday through Friday * Location: Totowa, NJ - NJ3 SOFIE Manufacturing ... Serve as the primary contact for IT support calls during overnight hours. * Resolves Tier 1 ...

Mitchell Martin

IT Support Technician

Manhattan, NY · On-site

$23.75 - $32.50/hr

IT Support Technician Join our dynamic team as an IT Support Technician in New York, NY. This contract position involves providing technical assistance across various IT systems, including hardware ...

Arcosa LWB, LLC

Field IT Support

Tinton Falls, NJ

$64.55K - $82.36K/yr

Job Summary Arcosa Construction Products Group is seeking a dependable Field IT Support Technician ... Provide onsite IT support for PCs, laptops, mobile devices, printers, and basic network equipment ...

Arcosa Inc.

Field IT Support

Eatontown, NJ · On-site

$64.55K - $82.36K/yr

Arcosa Construction Products Group is seeking a dependable Field IT Support Technician based out of ... Provide onsite IT support for PCs, laptops, mobile devices, printers, and basic network equipment ...

ClifyX

IT support

Springfield, NJ · On-site

$22.50 - $30.75/hr

IT Support Technician IT Support Technician for remote site in Hyderabad (India), acting as the first point of contact for users and as the hands eyes for the central IT team. His job is to ensure ...

Solomon Page

IT Support Technician

Clark, NJ · On-site

$27.96/hr

Our client, a personal care manufacturing company, is looking for a IT Support Technician to join ... This will be a onsite role working out of their office in Clark. The successful candidate will have ...

InterSources

IT Support Technician

Brooklyn, NY · Hybrid

$22.75 - $31.25/hr

Initial Onsite later Hybrid Duration: 12 Months Overview This position's primary responsibility is to provide onsite technical support for the DCAS Testing Center. The candidate will support and ...

Arcosa Lightweight

Field IT Support

Eatontown, NJ · On-site

$64.55K - $82.36K/yr

Job Summary Arcosa Construction Products Group is seeking a dependable Field IT Support Technician ... Provide onsite IT support for PCs, laptops, mobile devices, printers, and basic network equipment ...

Upstart

IT Support Analyst

New York, NY

Keep help desk inquiries, service requests, and support work organized and up to date through the ... Serve as the primary onsite IT support presence in the New York City office, helping employees stay ...

InterSources

IT Support Technician

Manhattan, NY · On-site

$23.75 - $32.50/hr

Title: IT Support Technician Location: Brooklyn NY 11201 On-site/Remote/Hybrid ... Initial Onsite later Hybrid Duration: 12 Months Required Skills Overview: This position's primary ...

Arcosa Lightweight

Field IT Support

Tinton Falls, NJ · On-site

$64.55K - $82.36K/yr

Job Summary Arcosa Construction Products Group is seeking a dependable Field IT Support Technician ... Provide onsite IT support for PCs, laptops, mobile devices, printers, and basic network equipment ...

ViaSat

IT Support Technician

Manhattan, NY · On-site

$117.50K - $176.50K/yr

Viasat IT Support Technician One team. Global challenges. Infinite opportunities. At Viasat, we're ... both onsite and remote. * System Administration : Manage user accounts, permissions, perform ...

Somnia, Inc.

IT Support Technician

Harrison, NY · On-site

$60K - $65K/yr

We are seeking a dependable and technically skilled IT Support Technician to join our growing team at a leading healthcare anesthesia management company. In this hands-on role, you will be ...

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All JobsMonday Through Friday Onsite It Support Technician JobsMonday Through Friday Onsite It Support Technician Jobs in New York

Monday Through Friday Onsite It Support Technician information

What is the difference between Monday Through Friday Onsite It Support Technician vs Help Desk Technician?

AspectMonday Through Friday Onsite It Support TechnicianHelp Desk Technician
Work EnvironmentOnsite, in-office support primarily during weekdaysRemote or on-site, often with shift flexibility
CertificationsCompTIA A+, Network+ often requiredCompTIA A+, Help Desk certifications common
Job FocusHardware, network troubleshooting, onsite supportSoftware issues, user support, remote troubleshooting
Industry UsageIT support departments in various industriesCustomer service, technical support centers

While both roles involve technical support, the Monday Through Friday Onsite It Support Technician primarily provides hardware and network support onsite during standard weekdays, whereas the Help Desk Technician often handles remote user issues and may have flexible hours. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the most commonly searched types of Onsite It Support Technician jobs in New York? The most popular types of Onsite It Support Technician jobs in New York are:
What cities in New York are hiring for Monday Through Friday Onsite It Support Technician jobs? Cities in New York with the most Monday Through Friday Onsite It Support Technician job openings:
Monday Through Friday Onsite It Support Technician jobs near you
Infographic showing various Monday Through Friday Onsite It Support Technician job openings in New York as of May 2026, with employment types broken down into 5% Internship, 66% Full Time, 10% Part Time, 14% Contract, and 5% Nights. Highlights an 90% In-person, and 10% Hybrid job distribution.

Tier 1 IT Onsite Support Technician

SOFIE Co.

Totowa, NJ • On-site

$21.75 - $30/hr

Full-time

Posted 16 days ago

SOFIE rating

8.7

Company rating: 8.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

14th of 70 rated pharmaceutical

Job description

Job Description: Tier 1 IT Onsite Support Technician
SOFIE Manufacturing Facility - Totowa, NJ
Position Overview
The Tier 1 IT Onsite Support Technician is responsible for providing first-level IT support at the SOFIE manufacturing facility in Totowa, NJ. This role focuses on overnight operations and is critical to maintaining uninterrupted technology services for SOFIE facilities across the United States.
Work Schedule
  • Hours: 11:00 PM to 7:00 AM, Sunday through Friday

  • Location: Totowa, NJ - NJ3 SOFIE Manufacturing Facility

Key Responsibilities
  • Serve as the primary contact for IT support calls during overnight hours.

  • Resolves Tier 1 nighttime support tickets efficiently and accurately.

  • Assist all SOFI facilities with troubleshooting hardware and software issues, ensuring minimal disruption to manufacturing operations.

  • Provide Tier 1 support and triage for all SOFIE facilities across the US, escalating issues as needed to higher-level IT personnel.

  • Document support activities and maintain accurate records of ticket resolutions.

  • Monitor facility systems for any irregularities and proactively address potential issues.

  • Documents and troubleshooting for printers at all SOFIE facilities. Problem solves any issues or irregularities.

  • Works in Office 365 and Windows Active Directory to manage and maintain accounts and do password resets as needed.

Qualifications
  • High school diploma or equivalent required; associate degree or technical certification in IT preferred.

  • Previous experience in IT support / help desk environment is a requirement.

  • Strong problem-solving and communication skills.

  • Ability to work independently during overnight shifts.

  • Familiarity with common operating systems, network troubleshooting, and basic IT hardware.

Physical Requirements
  • Ability to stand, walk, and move throughout the manufacturing facility as needed.

  • Occasional lifting of IT equipment up to 25 lbs.

Application Process
Interested candidates should submit their resume and cover letter to SOFIE.

Apply