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Monday Through Friday Call Center Representative Jobs

Call Center Representative

Cary, NC · On-site

$15.75 - $19.75/hr

Monday - Friday | Day Shift Call Center Representative - Dermatology In-Office Help create a ... Processes incoming patient requests through the patient portal and website * Enters and updates ...

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

We're seeking for an energetic, people-first Call Center Representative to join our team! If you ... Monday through Friday * 8-hour shifts (start times may vary) * No weekends or holidays - enjoy your ...

Call Center Representative

Mount Laurel, NJ · On-site

$15.75 - $19.75/hr

Position : Call Center Representative Location : Mt. Laurel, NJ Duration : 3 Months Total Hours ... This is 40 hours/week, Monday to Friday, 8:30 AM to 5:00 PM with 30 minutes for lunch.

Monday-Friday, 8:00 AM-4:30 PM for the first 5 weeks We are seeking a Call Center Representative ... Connect with customers through inbound and outbound calls (as needed) * Educate consumers on ...

Regular Shift: 11:30 AM - 8:00 PM, Monday-Friday or Tuesday-Saturday * Rotating Saturdays: Once per ... The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls ...

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Monday Through Friday Call Center Representative information

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$17

$25

How much do monday through friday call center representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for monday through friday call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Monday Through Friday Call Center Representative vs Customer Service Agent?

AspectMonday Through Friday Call Center RepresentativeCustomer Service Agent
Work ScheduleTypically Monday to Friday, standard business hoursVaries; may include weekends or evenings
CertificationsOften requires basic customer service training, sometimes call center certificationsSimilar certifications; focus on communication skills
Work EnvironmentCall center setting, office environmentCall center or retail environment, sometimes remote
Industry UsageCommon in telecommunications, finance, and tech sectorsWidespread across retail, healthcare, and service industries

The Monday Through Friday Call Center Representative typically works standard weekday hours in a call center environment, focusing on inbound or outbound calls. Customer Service Agents may have more varied schedules and work in diverse settings. Both roles require strong communication skills and customer service experience, but the call center representative often has more structured hours and specific call center training.

What cities are hiring for Monday Through Friday Call Center Representative jobs? Cities with the most Monday Through Friday Call Center Representative job openings:
What are the most commonly searched types of Call Center Representative jobs? The most popular types of Call Center Representative jobs are:
What states have the most Monday Through Friday Call Center Representative jobs? States with the most job openings for Monday Through Friday Call Center Representative jobs include:

Call Center Representative

RALEIGH MEDICAL GROUP PA

Cary, NC • On-site

$15.75 - $19.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Title:

Call Center Representative – Dermatology

Location:

Onsite

Department:

Dermatology

Shift:

Monday - Friday | Day Shift


Call Center Representative – Dermatology
 In-Office

Help create a positive patient experience from the very first call.

Raleigh Medical Group is seeking a professional and customer-focused Call Center Representative to support our Dermatology practice. This role serves as the first point of contact for patients by managing incoming calls, coordinating appointment scheduling, processing patient requests, and supporting communication between patients and clinical teams.

The Call Center Representative plays an important role in delivering exceptional customer service while helping maintain efficient daily operations in a fast-paced specialty practice environment.


Responsibilities
  • Answers and directs incoming telephone calls in a professional and courteous manner
  • Schedules, reschedules, and cancels patient appointments accurately and efficiently
  • Returns patient calls and routes messages appropriately
  • Processes incoming patient requests through the patient portal and website
  • Enters and updates patient demographic and insurance information while ensuring accuracy and completeness
  • Submits new patient requests to the appropriate provider through the electronic health record (EHR) system
  • Verifies insurance eligibility for same-day appointments when applicable
  • Processes appointment cancellation line messages and updates schedules accordingly
  • Collaborates with clinical and administrative teams to support coordinated patient care
  • Participates in departmental meetings, training activities, and customer service initiatives
  • Assists with front office support duties as needed, including patient check-in, registration, and collection of copays
  • Performs additional duties as assigned
Qualifications

Required:

  •  High School diploma or equivalent
  • Strong customer service and communication skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Basic computer proficiency and ability to learn practice management systems

Preferred:
 

  • Previous medical office, call center, scheduling, or customer service experience preferred
  • Experience utilizing electronic health record (EHR) systems preferred
  • Knowledge of medical terminology preferred
Why Join Raleigh Medical Group?
  • Meaningful work supporting patient-centered care
  • Collaborative and team-oriented work environment
  • Opportunity to grow within a respected multi-specialty medical practice
  • Stable weekday schedule with no overnight shifts
We Offer Our Valued Employees
  • Group Health, Dental, and Vision coverage
  •  FSA and HSA options
  • Generous Paid Time Off (PTO)
  • 401(k) Retirement Plan with employer matching
  • Company-paid Life, Short-Term & Long-Term Disability
  • Competitive pay

EEO Statement:

Raleigh Medical Group, PA is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, or national origin, or any other characteristic protected under applicable federal, state, or local law.