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Moncler Jobs (NOW HIRING)

Moncler Group

VP, Wholesale

Manhattan, NY · On-site

Overview Company We are Moncler. The brand of extraordinary. At the intersection of luxury, culture, and performance, Moncler has built a distinctive global brand defined by innovation, creativity ...

Moncler Group

Client Advisor - Soho

Manhattan, NY · On-site

$20/hr

Overview The Client Advisor is a Brand Ambassador who embodies the Moncler Client Promise and represents the Brand's values in the execution of their role. Reporting to a Client Advisor Manager or ...

Moncler Group

Communications Director

Manhattan, NY · On-site

Overview Company We are Moncler. The brand of extraordinary. At the intersection of luxury, culture, and performance, Moncler has built a distinctive global brand defined by innovation, creativity ...

Moncler Group

Client Advisor - Aspen

Aspen, CO · On-site

$22/hr

Overview The Client Advisor is a Brand Ambassador who embodies the Moncler Client Promise and represents the Brand's values in the execution of their role. Reporting to a Client Advisor Manager or ...

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How much do moncler jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for moncler in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are some common challenges faced by retail associates at Moncler, and how can they be overcome?

Retail associates at Moncler often face challenges such as managing high customer expectations, staying updated on luxury product knowledge, and delivering exceptional service during peak periods. To overcome these, associates benefit from regular training on the latest collections, developing strong communication skills, and collaborating closely with team members to ensure seamless customer experiences. Emphasizing teamwork and maintaining a strong understanding of brand values also help in handling demanding situations effectively.

What is a Moncler employee?

A Moncler employee works for Moncler, a renowned Italian luxury fashion brand best known for its high-quality down jackets and outerwear. Employees may work in various roles, including retail sales, design, marketing, supply chain, and corporate functions. Working at Moncler often involves engaging with premium products, delivering exceptional customer service, and upholding the brand’s reputation for quality and innovation. The company values passion, creativity, and a commitment to excellence in its workforce.

What are the key skills and qualifications needed to thrive as a Sales Associate at Moncler, and why are they important?

To thrive as a Sales Associate at Moncler, you need strong retail sales skills, product knowledge, and prior experience in luxury or fashion retail. Familiarity with point-of-sale (POS) systems and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and a customer-focused attitude help build lasting client relationships and enhance the brand experience. These skills ensure high sales performance, customer satisfaction, and uphold Moncler's reputation for premium service.
More about Moncler jobs
What cities are hiring for Moncler jobs? Cities with the most Moncler job openings:
What states have the most Moncler jobs? States with the most job openings for Moncler jobs include:
What job categories do people searching Moncler jobs look for? The top searched job categories for Moncler jobs are:
Moncler jobs near you
Infographic showing various Moncler job openings in the United States as of July 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% Physical job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Client Advisor (English & Mandarin) - 5th Avenue

Moncler Group

Manhattan, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Overview
Company Overview
We are Moncler. The brand of extraordinary.
At the intersection of luxury, culture, and performance, Moncler creates elevated products and experiences that inspire our clients and redefine modern luxury. Guided by our purpose, "to unleash the extraordinary in everybody," and our core values; Push for Higher Peaks, One House All Voices, Embrace Crazy, Be Warm, and Create & Protect Tomorrow, we bring passion, creativity, and excellence to everything we do.
Joining Moncler means being part of a dynamic retail environment where style, service, and human connection come together, and where you have the opportunity to grow, contribute, and make an impact.
Position
The Client Advisor is a Brand Ambassador who embodies the Moncler Client Promise and represents the Brand's values in every client interaction. Reporting to the Client Advisor Manager or Store Manager, this role is responsible for delivering exceptional luxury experiences by creating a welcoming environment, understanding client needs, cultivating long-term relationships, and achieving individual and store performance goals.
This position regularly serves Mandarin-speaking clients and requires fluency in both English and Mandarin (spoken and written) to provide an exceptional, personalized, and culturally relevant luxury client experience.
Your Impact
Team
  • Foster a collaborative and inclusive team environment by actively supporting colleagues and contributing to overall store success.
  • Participate in store initiatives, meetings, training sessions, and daily operations while demonstrating flexibility and teamwork.
  • Act as a positive Brand Ambassador by embodying Moncler's values and promoting a culture of excellence.

Client
  • Welcome every client and deliver an exceptional luxury experience consistent with the Moncler Client Promise and Client Experience standards.
  • Build long-term client relationships through personalized service, meaningful engagement, and active clientele management.
  • Utilize bilingual communication skills to confidently support clients while delivering a seamless luxury experience.
  • Develop new clients while strengthening relationships with existing clients through proactive outreach and follow-up using approved clienteling tools.
  • Anticipate client needs and recommend products and services that enhance the overall client experience.

Business
  • Achieve and exceed individual sales goals and key performance indicators (ADT, UPT, Data Capture, Repurchase Rate, Conversion, and other business metrics).
  • Monitor personal performance and proactively adjust selling strategies to maximize results while exceeding client expectations.
  • Maintain expert knowledge of Moncler collections, services, seasonal initiatives, and brand heritage.
  • Support the achievement of overall store sales and profitability objectives.

Operations
  • Follow all Company policies, operational procedures, and compliance standards.
  • Accurately process sales transactions, special orders, omnichannel services, repairs, charge sends, holds, and after-sales requests.
  • Support inventory preparation, cycle counts, stock organization, and annual physical inventories as required.
  • Maintain visual merchandising standards and ensure the sales floor reflects Moncler brand expectations.
  • Maintain store organization, cleanliness, and operational excellence throughout the day.
  • Uphold Moncler standards of grooming, professionalism, and behavior at all times.

Professional Conduct & Teamwork
  • Demonstrate professionalism, integrity, and accountability in all interactions with clients, colleagues, and management.
  • Foster a positive and respectful work enviornment through collaborations, open communication, and mutual support.
  • Adapt to changing business priorities while maintaining a client-first mindset.
  • Protect confidential company and client information.
  • Perform additional responsibilities ad projects as assigned to support business needs.

Qualifications
Work Experience
  • Minimum of two years of luxury retail, premium retail, hospitality, or other client-focused experience.
  • Experience serving international or multilingual clientele is strongly preferred.
  • Proven ability to consistently achieve sales goals while delivering exceptional client experiences.

Core Skills and Attributes
  • Fluency in both English and Mandarin (spoken and written) is required.
  • Additional language skills (such as Cantonese or Spanish) are a plus.
  • Passion for luxury retail, fashion, and delivering exceptional client experiences.
  • Strong interpersonal, communication, and relationship-building skills.
  • Client-centric mindset with the ability to build trust and cultivate long-term relationships.
  • Team-oriented with a collaborative approach and positive attitude.
  • Strong organizational skills with the ability to prioritize in a fast-paced retail environment.
  • Professional presentation and demeanor consistent with a luxury brand.
  • Dependable, punctual, adaptable, and results-oriented.
  • Comfortable using retail technology, POS systems, clienteling applications, Microsoft Office (Word, Excel, Outlook), and mobile communication tools.

The Company will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law, unless doing so would result in an undue hardship.
Compensation & Benefits
Where required by applicable law, Moncler provides a reasonable estimate of the hourly rate range for this position. This range reflects the Company's good faith estimate at the time of posting and may vary based on factors including, but not limited to, business needs, experience, skills, and qualifications.
For roles where pay disclosure is not required, compensation will be determined based on the same factors and discussed during the hiring process.
The hourly rate range for this position is: $24 to $27 per hour.
In addition to competitive pay, the hired candidate will also be eligible for a quarterly bonus, and a comprehensive benefits package including medical, dental, vision, short and long-term disability, paid parental leave, 7 paid holidays, accrue up to 80 hours of paid vacation time, 4 personal days, employee discounts, and a retirement plan with employer contribution.
Additional Information
Background Check
Final candidates will be subject to a background check in accordance with applicable laws. Applicants are encouraged to provide a complete and accurate work history throughout the application process.
Moncler Group is an equal opportunity employer committed to fostering an inclusive and diverse workplace.

Apply