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Job Title: Instructional Content Designer — HVAC / Skilled Trades

Department: BILT Education / Content Development

Reports To: Program Manager, BILT Education

Type: Contract

Main Location: BILT - Global Brand Support Center, Grapevine, Texas 76051

Overview

BILT Incorporated is a fast-growing software-as-a-service company revolutionizing instructions and training for consumers and professional technicians alike. BILT creates official 3D Intelligent Instructions® for thousands of products from hundreds of innovative brands and hosts them on a free mobile app. Users can manipulate interactive animations on a touchscreen, providing superior training differentiator for products that require assembly, installation, maintenance, programming, or repair. BILT’s mission is to create an experience so enabling and empowering that it turns users into promoters of the brands we serve. Our Global Brand Support Center is located in the Dallas-Ft. Worth metroplex between DFW airport and the Southlake Town Square.

BILT transforms complex assembly, installation, training, and maintenance processes into interactive 3D guided experiences. BILT partners with leading manufacturers, retailers, and enterprise organizations to reduce support costs, improve customer experience, accelerate onboarding, and drive operational efficiency through immersive visual instruction technology.

About the Job

BILT is building the future of skilled trades education, and we need someone who can translate complex HVAC systems, procedures, and concepts into clear, structured, learnable content. This person will design a foundational HVAC 101 course — from learning objectives to step-by-step instructional content — built specifically for the BILT platform's 3D animated instruction format.

This is a hands-on content role. You won't just write curriculum — you'll work directly with CAD and Design subject matter experts to capture real-world procedures and shape them into an experience that a first-day student can actually follow and learn from.

What You'll Do

• Design and develop a comprehensive HVAC 101 course curriculum covering foundational systems, components, tools, safety, and core maintenance procedures
• Write step-by-step instructional content for BILT's 3D animated instruction platform
• Define learning objectives, course structure, and assessment criteria aligned to industry certification standards (EPA 608, NATE, or equivalent)
• Collaborate with BILT's product and animation teams to translate written procedures into visual, animated instruction sets
• Ensure all content meets employer and workforce standards so graduates are genuinely job-ready

What You Bring

• Demonstrated experience designing technical or trades-based instructional content — HVAC experience strongly preferred
• Familiarity with HVAC systems: refrigeration cycles, electrical, airflow, controls, and service procedures
• Strong writing and communication skills — you can explain a complex procedure to someone who has never seen the equipment before
• Experience working with subject matter experts to extract and structure technical knowledge
• Familiarity with instructional design frameworks (ADDIE, backwards design, or equivalent)
• Comfortable working in a fast-moving, startup environment with evolving requirements
• Experience with LMS platforms, mobile learning, or visual/animated instruction is a plus
• HVAC industry certifications (EPA 608, NATE) or hands-on field experience is a strong plus

What Success Looks Like in 90 Days

• HVAC 101 course outline and full learning objective map completed and approved
• At least two complete modules of step-by-step instructional content delivered and ready for animation
• Content validated by at least one industry partner or employer for job-readiness alignment

Compensation

Competitive, commensurate with experience. Rate / salary range to be shared during the screening process.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, tablets, phones, email, and various communication programs (Zoom, Teams, etc.)

This role is based in Grapevine Texas.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to stand, walk; and reach with hands and arms. This job requires the employee to lift at least 25 pounds infrequently.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About BILT

BILT provides 3D Intelligent Instructions, creating and delivering interactive content for iOS, Android, and now turnkey guided work instructions for visionOS. The award-winning platform revolutionizes DIY experience as well as professional training and operational enablement. BILT is accessible, sustainable, and efficient.
For more information go to: www.biltapp.com/careers and submit a profile resume in our applicant tracking system.

*This position is located in the Grapevine Brand Support Center in Texas.

BILT is a veteran friendly company and an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

We do not accept unsolicited agency resumes. We will not pay fees to any third-party agency, outside recruiter or firm without a mutually agreed-upon contract and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes will be considered our property and will be processed accordingly.