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Mobile Device Technical Support Help Desk Jobs (NOW HIRING)

Help Desk Analyst

Woodbury, NY · On-site

$21.50 - $29.50/hr

As a Help Desk Analyst you will provide second tier technical support to the Star Group L.P. data ... Mobile device account management and managing an enterprise mobile account with over 3000 lines

Help Desk Analyst

Woodbury, NY · On-site

$21.50 - $29.50/hr

As a Help Desk Analyst you will provide second tier technical support to the Star Group L.P. data ... Mobile device account management and managing an enterprise mobile account with over 3000 lines

Service Desk/Help Desk - Hybrid

Frisco, TX · On-site

$19.25 - $26.25/hr

Desktop and Mobile Device Technology * Application Software with 3rd party coordination * Perform ... Travel to client sites to provide onsite service and support as necessary (95% DFW local) * Work ...

Document, track and monitor technical problems and solutions * Prepare activity reports * Inform ... Experience supporting Android and iPhone, Mobile Device Management a plus * MAC OS experience also ...

... management, mobile device management (MDM), and device compliance monitoring. * Respond to ... Help Desk, Technical Support, or Managed Services environment. Strong knowledge of Microsoft 365 ...

... technical support for Windows PCs, Microsoft 365, business applications, and mobile devices ... Support Apple iPhones and iPads. * Assist with employee onboarding/offboarding, device setup, and ...

New

... technical support for Windows PCs, Microsoft 365, business applications, and mobile devices ... Support Apple iPhones and iPads. * Assist with employee onboarding/offboarding, device setup, and ...

Showing results 41-60

Mobile Device Technical Support Help Desk information

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$57

How much do mobile device technical support help desk jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for mobile device technical support help desk in the United States is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.44 per hour, depending on experience, location, and employer.

What are popular job titles related to Mobile Device Technical Support Help Desk jobs?

For Mobile Device Technical Support Help Desk jobs, the most frequently searched job titles are:

Infographic showing various Mobile Device Technical Support Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $51,363 per year, or $24.7 per hour.

Help Desk Analyst

Philadelphia, PA • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago


Community Options rating

6.2

Company rating: 6.2 out of 10

Based on 65 frontline employees who took The Breakroom Quiz


Job description

Description
Position at Community Options, Inc.
Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 11 states.
We are now hiring a Full-Time Help Desk Analyst in Philadelphia, PA. The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service.
Starting Rate: $50,000
Responsibilities
  • Provide prompt, courteous support company wide, in person or via phone or email
  • Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference room equipment
  • Understand and Follow documented service operations, policies, and procedures
  • Provide prompt, courteous, and complete resolution of customer requests
  • Diagnose and troubleshoot hardware and software issues primarily in a Windows environment
  • Receive and document all inbound tickets, emails, phone calls, and in-person request for IT services
  • Travel to local offices to troubleshoot and resolve issues
  • Document, track and monitor technical problems and solutions
  • Prepare activity reports
  • Inform management of recurring problems
  • Redirect problems to correct resource
  • Identify and escalate situations requiring urgent attention
  • Administer help desk software

Minimum Requirements
  • Minimum one year of professional IT experience
  • Audio / Visual experience a plus
  • Valid Driver's License
  • Some proficiency in AD, Office365, Multiple browser's, Computer Hardware
  • Experience supporting Android and iPhone, Mobile Device Management a plus
  • Logical troubleshooting skills
  • Excellent time management and interpersonal skills and a high-level attention to detail
  • Understanding of best security practices and continual updating of knowledge base

Why Community Options?
  • Competitive Insurance Benefits (Medical, Dental, Vision)
  • Paid Holidays-Including a Birthday Holiday
  • Generous PTO
  • Employee Incentive & Discount Programs
  • 403b Retirement Plan
  • Incredible career growth opportunities

Community Options is an Equal Opportunity Employer M/F/D/V
#ind-na

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