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Mobile Device Technical Support Help Desk Jobs (NOW HIRING)

Senior Help Desk Technician

Washington, DC · On-site

$22.75 - $30.50/hr

This role will serve as the primary point of contact for end-user technical support, ensuring ... Support device encryption and authentication tools * Manage mobile devices using mobile device ...

... t team. The ideal candidate will provide technical assistance to users, manage device ... You'll play a key role in ensuring a seamless user experience across desktops, laptops, and mobile ...

Help Desk Technician

Quantico, VA · On-site

$21.25 - $28.50/hr

Overview Abacus Technology is seeking a Help Desk Technician to provide technical support for the ... Experience with mobile device management, issuing devices, administering accounts, and ...

... technical support for Apple Devices and Dell Devices • Provide Apple training to the end users ... Windows 11 Desktop and mobile device systems on-site, remotely or by phone. • Troubleshoot and ...

Troubleshoot hardware, software, networking, printing, mobile device, and connectivity issues ... Perform other duties as assigned Education & Experience * 1 year of experience in an IT Help Desk ...

Administers Mobile Device Management software through design, development and deployment. Requires ... support,Help desk,Support,Troubleshooting,Service desk,Active directory,Technical support ...

... device lifecycle support • Gain exposure to Windows, macOS, iOS, and Android environments • ... Expand your technical skills beyond traditional help desk work through asset management ...

Key Responsibilities Technical Support * Provide Tier 2 and Tier 3 support for hardware, software ... Troubleshoot and resolve complex desktop, laptop, mobile device, printer, and application issues.

New

Troubleshoot and resolve hardware, software, printer, mobile device, and basic network issues ... help desk, or technical support experience required * Expertise with Microsoft Office Suite ...

Mobile Device & Endpoint Management * * Deploy, configure, and support computers and mobile devices ... Perform other duties as assigned Education & Experience * 1 year of experience in an IT Help Desk ...

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Mobile Device Technical Support Help Desk information

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How much do mobile device technical support help desk jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for mobile device technical support help desk in the United States is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.44 per hour, depending on experience, location, and employer.

What are popular job titles related to Mobile Device Technical Support Help Desk jobs?

For Mobile Device Technical Support Help Desk jobs, the most frequently searched job titles are:

Infographic showing various Mobile Device Technical Support Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $51,363 per year, or $24.7 per hour.

Enterprise Service Desk with Security Clearance

Kansas City, MO • On-site

Zachary Piper Solutions, LLC
IT Services • 51 - 200 employees

$19.50 - $26.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago


Job description

Zachary Piper Solutions is seeking an Enterprise Service Desk to support a large-scale government IT and cybersecurity program focused on providing enterprise network and technical support services to military personnel, government civilians, and contractors worldwide. This position is on-site in Kansas City, MO. The Enterprise Service Desk will provide Tier 1 technical support and troubleshooting for end users accessing a global enterprise network environment. Join a mission-critical team supporting the technology infrastructure that enables daily operations across a worldwide organization. Responsibilities for the Enterprise Service Desk include: * Provide first-level technical support for enterprise network users and customer systems
* Troubleshoot hardware, software, operating system, network connectivity, and account access issues
* Support desktops, laptops, printers, mobile devices, and multifunction devices (MFDs/MFPs)
* Assist users with Microsoft Outlook, Microsoft Office Suite, and Video Teleconferencing (VTC) technologies
* Document, track, and escalate incidents while delivering excellent customer service
Required Qualifications for the Enterprise Service Desk include: * ESD Mid: 0-6 months of IT support experience OR ESD Senior: 6 months-1+ years of IT support/help desk experience
* Experience supporting desktop hardware, Windows operating systems, Microsoft Office Suite, Outlook, printers, mobile devices, and network connectivity issues
* Strong troubleshooting, customer service, communication, and problem-solving skills
* High School Diploma or equivalent required; additional IT training or certifications are preferred
* Active CompTIA Security+ certification required
* Active Secret Security Clearance required
* Familiarity with NGEN and/or SMIT environments is preferred
Compensation for the Enterprise Service Desk includes: * Salary Range: depending on experience
* Full Benefits Package: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Tuition Reimbursement, Sick Leave as required by law
* 11 Paid Holidays
* 10 PTO Days
#LI-ER1 #LI-ONSITE Keywords: Enterprise Service Desk, Help Desk Support, Technical Support, IT Support Specialist, Desktop Support, Service Desk Analyst, Tier 1 Support, Windows Support, Microsoft Office, Microsoft Outlook, Network Troubleshooting, Desktop Technician, Hardware Support, Printer Support, Mobile Device Support, VTC Support, Security+, CompTIA Security+, Secret Clearance, Customer Support, IT Help Desk, Kansas City MO, Government IT, Enterprise Network Support, NGEN, SMIT, Cyber Security Support