Job Scope We are seeking a Full-Time IT Support Specialist for our Piscataway, NJ office. This role is responsible for providing technical support to end-users, ensuring the smooth operation of ...
Job Scope We are seeking a Full-Time IT Support Specialist for our Piscataway, NJ office. This role is responsible for providing technical support to end-users, ensuring the smooth operation of ...
Position: IT Support Specialist Location: New York, New York, United States Contract Details: Full time, on-site We are seeking an experienced IT Support Specialist to join our growing team in New ...
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Position: IT Support Specialist Location: New York, New York, United States Contract Details: Full time, on-site We are seeking an experienced IT Support Specialist to join our growing team in New ...
Audible's IT Support team is the first place for Audible employees to go with technical questions and problems with Audible's desktops, laptops, mobile devices, network services and software. The ...
Audible's IT Support team is the first place for Audible employees to go with technical questions and problems with Audible's desktops, laptops, mobile devices, network services and software. The ...
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Mobile Comcast It Support information
See Queens, NY salary details
$12.29 - $13.66
1% of jobs
$13.66 - $15.03
4% of jobs
$16.10 is the 25th percentile. Wages below this are outliers.
$15.03 - $16.40
25% of jobs
$16.40 - $17.76
14% of jobs
The median wage is $18.29 / hr.
$17.76 - $19.13
14% of jobs
$19.13 - $20.50
10% of jobs
$21.18 is the 75th percentile. Wages above this are outliers.
$20.50 - $21.87
13% of jobs
$21.87 - $23.24
4% of jobs
$23.24 - $24.60
8% of jobs
$24.60 - $25.97
3% of jobs
$25.97 - $27.34
3% of jobs
$12
$19
$27
How much do mobile comcast it support jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Mobile Comcast IT Support specialist, and why are they important?
What are some common challenges faced by Mobile Comcast IT Support professionals, and how can they be effectively managed?
What are Mobile Comcast IT Support specialists?
What is the difference between Mobile Comcast It Support vs Desktop Support Technician?
| Aspect | Mobile Comcast It Support | Desktop Support Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Microsoft Certified |
| Work Environment | On-site and remote, mobile support for clients | Office-based, on-site or remote troubleshooting |
| Industry Usage | Telecommunications, cable services | IT services, corporate environments |
| Common Search Intent | Mobile device support, on-the-go troubleshooting | Desktop hardware/software issues |
Mobile Comcast It Support focuses on providing technical assistance for mobile devices and remote support in the telecommunications industry. In contrast, Desktop Support Technicians primarily troubleshoot desktop hardware and software in office settings. Both roles require similar certifications but differ in work environment and specific support focus.
$55K/yr
Other
Posted 8 days ago
Job description
Job Scope
We are seeking a Full-Time IT Support Specialist for our Piscataway, NJ office. This role is responsible for providing technical support to end-users, ensuring the smooth operation of IT systems, and supporting daily IT operations.
In addition to core IT support responsibilities, this position plays an important role in IT asset management, including coordinating device lifecycle processes and maintaining accurate inventory records to support business operations.
Reporting to: US IT Operations Manager
Job Location: Piscataway, NJ (Fully Onsite)
Compensation: The starting base salary is estimated to be $55,000
Key Responsibilities
- Technical Support & Troubleshooting:
- Respond to and resolve IT-related inquiries and issues from users in a timely manner.
- Provide first and second-level technical support for hardware, software, and network-related issues.
- Diagnose and troubleshoot a variety of IT issues, escalating complex problems to the appropriate team.
- Support both onsite and remote employees with IT-related requests.
- IT Asset Management:
- Support the day-to-day management of IT assets, including laptops, desktops, and accessories.
- Maintain accurate inventory records and track asset status throughout the lifecycle.
- Assist with device provisioning, deployment, return, and reallocation.
- Support onboarding and offboarding processes by preparing and recovering IT equipment.
- Coordinate the procurement, deployment, reuse, and decommissioning of IT equipment.
- Collaboration & Project Support:
- Work closely with the internal team to implement new technologies and system improvements.
- Support IT projects, including system migrations, upgrades, software rollouts, and infrastructure optimization.
- Document IT processes and contribute to knowledge base articles for future reference.
Experiences & Skills
- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
- ~1 year of experience in IT support or a similar role.
- Proficiency in Windows operating systems, Microsoft Office 365, and common business applications.
- Experience with IT troubleshooting tools and remote support software.
- Strong problem-solving skills, attention to detail, and ability to multitask.
- Excellent communication and customer service skills.
- Knowledge of basic networking concepts, Active Directory, and IT security best practices is a plus.
- Prefer Bilingual (English, Mandarin).
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