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Hardware Software Specialist Jobs in Queens, NY (NOW HIRING)

We are seeking a Technical Support Specialist to provide remote technical assistance for hardware, software, store networks, and applications. This role involves troubleshooting issues, managing ...

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Hardware Software Specialist information

See Queens, NY salary details

$30.3K

$60.8K

$98.6K

How much do hardware software specialist jobs pay per year?

As of May 27, 2026, the average yearly pay for hardware software specialist in Queens, NY is $60,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $66,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hardware Software Specialist, and why are they important?

To excel as a Hardware Software Specialist, you need a solid background in computer science or information technology, with expertise in both hardware troubleshooting and software configuration. Familiarity with operating systems, diagnostic tools, and certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP) are commonly required. Strong analytical thinking, problem-solving abilities, and effective communication skills help you address technical issues and support users. These skills and qualifications are vital for ensuring seamless integration and maintenance of hardware and software systems within an organization.

What are some common challenges faced by Hardware Software Specialists when integrating new technologies into existing systems?

Hardware Software Specialists often encounter challenges in ensuring compatibility between new technologies and legacy systems. This may involve troubleshooting drivers, managing firmware updates, and verifying that software applications function correctly with upgraded hardware components. Effective collaboration with cross-functional teams, such as IT support and network engineers, is crucial to overcome these obstacles. Staying up-to-date with emerging technologies and thorough testing are key strategies to ensure seamless integration and minimize downtime.

What does a Hardware Software Specialist do?

A Hardware Software Specialist is responsible for installing, maintaining, and troubleshooting both hardware and software systems within an organization. They ensure that computer equipment and related devices are functioning optimally and that all software applications are up to date and compatible with existing hardware. Their duties often include diagnosing technical issues, providing user support, performing upgrades, and collaborating with IT teams to implement new technologies. They play a crucial role in ensuring smooth IT operations and minimizing downtime.

What is the difference between Hardware Software Specialist vs Network Technician?

AspectHardware Software SpecialistNetwork Technician
CredentialsCompTIA A+, Network+, vendor-specific certificationsCompTIA Network+, Cisco CCNA, vendor certifications
Work EnvironmentOffice, data centers, client sitesData centers, client sites, network operation centers
Industry UsageIT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting
Common Search IntentHardware/software troubleshooting, supportNetwork issues, configuration, security

The Hardware Software Specialist focuses on diagnosing and repairing hardware and software issues across various devices and systems, often working in support or technical roles. In contrast, a Network Technician specializes in setting up, maintaining, and troubleshooting network infrastructure. While both roles require technical certifications and work in similar environments, their core responsibilities differ—hardware/software specialists handle devices and applications, whereas network technicians focus on network connectivity and security.

What are popular job titles related to Hardware Software Specialist jobs in Queens, NY? For Hardware Software Specialist jobs in Queens, NY, the most frequently searched job titles are:
What job categories do people searching Hardware Software Specialist jobs in Queens, NY look for? The top searched job categories for Hardware Software Specialist jobs in Queens, NY are:
What cities near Queens, NY are hiring for Hardware Software Specialist jobs? Cities near Queens, NY with the most Hardware Software Specialist job openings:
Infographic showing various Hardware Software Specialist job openings in Queens, NY as of May 2026, with employment types broken down into 80% Full Time, 5% Part Time, and 15% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $60,816 per year, or $29.2 per hour.

Computer Specialist (Software) Level 1-4 (TWU)

MTA Headquarters

New York, NY

$113.64K - $127.30K/yr

Full-time

Posted yesterday


Job description

JOB TITLE:                          Computer Specialist (Software) Level 1-4 (TWU)

SALARY RANGE:               Level 1: $109,076 - $118,218

Level 2: $113,637 - $127,300
Level 3: $122,715 - $138,441
Level 4: $131,642 - $158,514

DEPT/DIV:                          Transportation IT Products

SUPERVISOR:                     Director, Product Development P

LOCATION:                         2 Broadway, New York, NY 10004

HOURS OF WORK:            9:30 am - 5:30 pm (7 hours/day) or as required


**SELECTED CANDIDATE WILL BE APPOINTED TO MaBSTOA PAYROLL**

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Summary:

This class of positions encompasses highly technical or supervisory responsibilities for the design, implementation, enhancement, maintenance, and analysis of software systems performed at varying levels of difficulty and with varying degrees of latitude for independent initiative and judgment. There are four Assignment Levels within this class of position, differing according to the complexity and sophistication of the hardware and software systems and the amount of supervision required. The following are typical assignments within this class of positions. All personnel perform related work and, when necessary, perform the duties of lower titles and Assignment Levels.

Responsibilities:

Under minimum direction, with the broadest scope for the exercise of independent initiative and judgment, holds senior-level technical responsibility for extremely complex and ongoing software functions related to Systems Analysis, Data Administration, Database Management Systems, Operating Systems, Data Communications Systems, On-Line Applications Programming contingency planning, evaluation and selection of telecommunications, local area networks, computer hardware and software products, and quality assurance functions. Routinely serves as an in-house expert and authority in the aforementioned extremely complex and highly specialized areas. Coordinates multiple ongoing projects of extraordinary technical complexity, encompassing multiple areas of information processing technology. Directs major undertakings that run in a large multimainframe data center, and/or an environment of distributed processing systems combining numerous types of hardware and software. May supervise a unit or units engaged in work related to the aforementioned complex software functions. In the temporary absence of the supervisor, may perform the duties of that position.

Required Qualifications: 

  1. A baccalaureate degree from an accredited college, including or supplemented by 24 semester credits in computer science or a related computer field and two years of satisfactory full-time computer software experience in computer systems development and analysis, applications programming, database administration, systems programming, data communications, including one year in a project leader capacity or as a major contributor on a complex project; or
  2. A four-year high school diploma or its educational equivalent and six years of satisfactory full-time computer software experience as described in "1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
  3. Education and/or experience equivalent to "1" or "2" above. College education may be substituted for up to two years of the required experience in "2" above on the basis that 60 semester credits from an accredited college is equated to one year of experience. A master's degree in computer science or a related computer field may be substituted for one year of the required experience in "1" or "2" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of satisfactory full-time experience in a project leader capacity or as a major contributor on a complex project.

Desired Qualifications: 

  • Cloud Administrator: Desired knowledge of the following relevant software:  Microsoft Azure; AWS; GCP; Docker; Kubernetes; PowerShell; Azure Monitor; CloudWatch; Blob
  • VMWare Engineer: Desired knowledge of the following relevant software:  VMware; vSphere; vCenter; ESXi; PowerCLI; Ansible ; Veeam; VLANs; TCP/IP; DNS
Assignment Level I
Under supervision, with considerable latitude for independent action or the exercise of independent judgment, is responsible for the design, implementation, enhancement and maintenance of either Database Management Systems, Operating Systems, Data Communications Systems, Applications, and/or related software functions. May supervise a unit engaged in work related to the above areas or may independently perform related work of a highly complex, technical nature. In the temporary absence of the supervisor, may perform the duties of that position.
Assignment Level II
Under general supervision, with wide latitude for the exercise of independent initiative and judgment, may supervise a unit engaged in systems development work of great difficulty, is responsible for the design, implementation, enhancement, and maintenance of either Database Management Systems, Operating Systems, Data Communications Systems, Applications and/or related software functions. In a multi-programming computer system, serves as project leader performing complex staff work and the full range of computer systems analysis functions utilizing general software and software systems analysis in highly complex systems development projects, or supervises the activities of a number of applications programming units engaged in work of more than ordinary difficulty, complexity and responsibility in a multi-programming electronic computer installation. In the temporary absence of the supervisor, may perform the
duties of that position.
Assignment Level III
Under general supervision, with broad scope for the exercise of independent initiative and judgment, is responsible for the design, implementation, enhancement, and maintenance of either Database Management Systems, Operating Systems, Data Communications Systems, Applications and/or related software functions. Supervises the units responsible for systems development and applications programming, instructing, directing and checking the work of subordinates, or is routinely responsible for the coordination and direction of data processing projects organized to plan and implement complex integrated software development projects in a multi-programming computer system operating in an on-line mode in a communications environment. In the temporary absence of the supervisor, may perform the duties of that position.
Assignment Level IV ( See Special Note Under Qualification Requirements) 
Under minimum direction, with the broadest scope for the exercise of independent initiative and judgment, holds senior-level technical responsibility for extremely complex and ongoing software functions related to Systems Analysis, Data Administration, Database Management Systems, Operating Systems, Data Communications Systems, On-Line Applications Programming contingency planning, evaluation and selection of telecommunications, local area networks, computer hardware and software products, and quality assurance functions. Routinely serves as in-house expert and authority in the aforementioned extremely complex and highly specialized areas. Coordinates multiple ongoing projects of extraordinary technical complexity, encompassing multiple areas of information processing technology. Directs major undertakings that run in a large multimainframe data center, and/or an environment of distributed processing systems
combining numerous types of hardware and software. May supervise a unit or units engaged in work related to the aforementioned complex software functions. In the temporary absence of the supervisor, may perform the duties of that position.

Special Note:

To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or online applications programming.

OTHER INFORMATION:

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.