Mmc Jobs (NOW HIRING)

MMC is hiring Remote Call Center Representative - Must live in the state of NJ!!

· Pay Rate $16.76/hr. (English) $17.46/hr. Bilingual (Spanish/ English Fluent)

· Hours of Operation: Monday- Friday 8:00am - 6:00pm

Equipment Requirements (BYOD):

• Desktop or laptop with Intel Core i5 or higher processor. NO Celeron/ NO Pentium/ NO Mac/Apple Processors allowed, they are not compatible with our system.
• Minimum 16GB RAM / 256GB hard drive
• Windows 10 or 11 (Mac, Chromebook, iPad, and tablets Not permitted)
• USB Gen 2 port for a wired headset
• RJ-45 ports for a wired internet connection
• Functional webcam (required for training)
• Headset with USB or audio jack connection

APPLICATION INSTRUCTIONS:

• Internet Speed Test: Go to Cloudflare Speed Test, take a full screenshot (include map & IP address).
• Computer Processor Specs: Find your processor details (Windows Key > Search "Processor") and send a screenshot (must be Intel Core i5 or higher).
• Storage Check: Send a screenshot confirming at least 30GB of free space.
• Headset Photo: Attach a picture of your headset showing its USB or headphone jack connection.
• UPDATED RESUME SHOWING CUSTOMER SERVCICE (NOT RETAIL OR RESTUARANT)
• Send all screenshots and details in a single email to me for review. THERE SHOULD BE 6 ATTACHEMENTS ON THE EMAIL SENT TO ME

Minimum Qualifications:

• High school diploma or GED
• 6 months of High-Volume Call Center
• Experience in customer service, call center, healthcare, or human services
• Effective communication and organizational skills
• Ability to work in a fast-paced, deadline-driven environment
• Comfortably assisting diverse and underserved populations

Essential Duties and Responsibilities:

• Provide callers with informed and objective responses to complex concerns in regard to eligibility guidelines and policies, access to care issues, and escalated concerns.
• Respond effectively to all forms of inbound and outbound contacts.
• Process workflow documents, which include income, identity, and other eligibility verification documents.

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job.

MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.