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Mitel Engineer Jobs (NOW HIRING)

ClifyX

Salesforce Solution Architect/PM

Milwaukee, WI · On-site

$68 - $84.25/hr

Hold Mitel SFDC Design and Coding standards and best practices throughout all SFDC projects and ... Advanced Developer / Platform Developer II Certification a plus Experience designing enterprise ...

Luzerne County, PA

NETWORK SPECIALIST 2

Wilkes Barre, PA · On-site

$42K - $48K/yr

Programming, maintenance and setup of County Mitel VoIP telephone system for each employee. * Manages the Agency website upon request and trains support staff for program use; * Mentors and trains ...

Alkegen

System Administrator

Fulton, NY · On-site

$68K - $75K/yr

From production operators to engineers, technicians to specialists, sales to leadership, we are ... Knowledge of Virtual Environments (VMWare/ESXi, Hyper-V), Cisco IOS, SCCM, Crestron, Mitel/Shortel ...

Luzerne County

NETWORK SPECIALIST 2

Wilkes Barre, PA · On-site

$42K - $48K/yr

Programming, maintenance and setup of County Mitel VoIP telephone system for each employee. Manages the Agency website upon request and trains support staff for program use; Mentors and trains new ...

Alkegen

System Administrator

Fulton, NY · On-site

$68K - $75K/yr

From production operators to engineers, technicians to specialists, sales to leadership, we are ... Knowledge of Virtual Environments (VMWare/ESXi, Hyper-V), Cisco IOS, SCCM, Crestron, Mitel/Shortel ...

Fourteen Foods

$67K - $91K/yr

Assists the Network Security Engineer in maintaining Fourteen Foods' network and network security ... Cisco, ShoreTel, Mitel, Avaya). * Proven Knowledge and experience managing Windows PC's, Servers ...

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Mitel Engineer information

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$53.5K

$131.3K

$193.5K

How much do mitel engineer jobs pay per year?

As of Jun 6, 2026, the average yearly pay for mitel engineer in the United States is $131,349.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,500.00 and $147,500.00 per year, depending on experience, location, and employer.

What is a Mitel Engineer job?

A Mitel Engineer is responsible for installing, configuring, maintaining, and troubleshooting Mitel communication systems, including VoIP, PBX, and unified communications solutions. They ensure optimal system performance, integrate telephony with business applications, and provide technical support to end users. Additionally, they may work on network infrastructure, security, and system upgrades to enhance communication efficiency within an organization.

What are the key skills and qualifications needed to thrive in the Mitel Engineer position, and why are they important?

To thrive as a Mitel Engineer, you need in-depth knowledge of VoIP technologies, telephony networking, and strong troubleshooting abilities, often backed by a degree in IT or telecommunications. Familiarity with Mitel systems, SIP protocols, and relevant certifications such as Mitel Certified Associate or Expert are typically required. Excellent communication, customer service, and project management skills set standout candidates apart. These capabilities ensure seamless deployment, maintenance, and user support for enterprise communication solutions in dynamic business environments.

What are typical daily responsibilities for a Mitel Engineer?

As a Mitel Engineer, your daily tasks often include configuring and maintaining Mitel PBX systems, troubleshooting voice and network issues, and performing software updates or system migrations as needed. You may frequently collaborate with IT teams, end-users, and external vendors to ensure smooth operation and integration of communication services. Providing technical support, documentation, and user training is also a common part of the role. This hands-on, multifaceted position offers opportunities to directly impact business communications and to continually develop your technical expertise in a fast-evolving field.

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What are the most commonly searched types of Mitel Engineer jobs? The most popular types of Mitel Engineer jobs are:
What states have the most Mitel Engineer jobs? States with the most job openings for Mitel Engineer jobs include:
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Mitel Engineer jobs near you
Infographic showing various Mitel Engineer job openings in the United States as of May 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 76% In-person, 10% Hybrid, and 14% Remote job distribution, with an average salary of $131,349 per year, or $63.1 per hour.
Telecommunication & Network Specialist I

Telecommunication & Network Specialist I

challenger

Sandy, UT

$90K - $110K/yr

Other

Medical, Retirement, PTO

Posted 12 days ago

Job description

Challenger School is seeking a Telecommunications & Network Engineer.

Location: Salt Lake City, UT
Department: Management Information Systems (MIS)
Travel: Required (seasonal, multi-state)

About Challenger School

Challenger School is a mission-driven educational organization focused on developing independent, productive thinkers. Our campuses rely on stable, well-documented telecommunications and network systems to support staff, students, and operations across multiple states.

About the Role

The Telecommunications & Network Engineer is a hands-on technical role responsible for supporting voice systems, network infrastructure, and physical connectivity across Challenger campuses and corporate offices.

This role combines telecommunications support, basic networking, infrastructure installation, and help desk responsibilities. Work is performed both at a desk and onsite in classrooms, wiring closets, and equipment rooms.

This position is best suited for an IT professional who values clear standards, documentation, accountability, and practical problem-solving in real-world environments.

Key Responsibilities

Telecommunications Systems

  • Support and maintain IP-PBX and digital phone systems
  • Troubleshoot VoIP, SIP, and analog (FXO/FXS) systems
  • Perform adds, moves, and changes
  • Troubleshoot carrier services (POTS, SIP, business voice)
  • Apply updates and patches to telecom systems
  • Work with carriers and vendors to resolve service issues
  • Support mobile device provisioning and management

Network & Data Communications

  • Execute switch and router configuration changes using SOPs
  • Install and configure network equipment
  • Collect diagnostics and assist with troubleshooting
  • Work with OEM support for break/fix issues
  • Apply updates and patches to network systems

Infrastructure & Cabling

  • Install and maintain structured cabling (voice and data)
  • Perform wire termination and cable testing
  • Install and manage MDF, IDF, and MPOE environments
  • Install racks, cable management systems, and related hardware
  • Support infrastructure projects, upgrades, and carrier transitions
  • Work with contractors and service providers
  • Create and maintain standard operating procedures (SOPs)

    General Equipment Support

    • Install and replace IT equipment (servers, UPS, desktops, peripherals)
    • Follow established deployment and configuration standards

    Help Desk Support

    • Provide Tier 1–2 support for assigned systems and services
    • Troubleshoot issues via phone, remote tools, and ticketing systems
    • Support users across multiple campuses and remote locations
    • Document issues and resolutions clearly

    Travel & Schedule Expectations

    • Travel to Challenger locations in Utah, California, Nevada, Idaho, and Texas
    • Approximately 2–3 months of travel per year, with heavier travel during summer
    • Mileage and per diem reimbursement provided
    • Scheduled and occasional after-hours and weekend work required

Required Qualifications

  • Experience with telecommunications systems (IP-PBX, VoIP, SIP)
  • Basic networking knowledge (TCP/IP, switching, routing)
  • Experience troubleshooting voice and carrier services
  • Ability to perform physical installation work (cabling, racks, equipment)
  • Strong problem-solving and documentation skills
  • Help desk or end-user support experience
  • Valid driver’s license and ability to travel

Preferred Qualifications

  • Experience with Mitel, ShoreTel, or similar systems
  • Experience with mobile device management (MDM)
  • Experience in multi-site or campus environments
  • Familiarity with ticketing and remote support tools

Physical Requirements

  • Ability to work in wiring closets, equipment rooms, and active environments
  • Ability to lift and move IT equipment (up to approximately 40 lbs)
  • Ability to use tools for cabling and equipment installation

Salary $90,000-$110,000 commensurate with experience

Benefits include significant Challenger student tuition discounts for children or grandchildren, and (full-time only) health insurance, a 401(k) retirement plan, and paid time off.
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