ZipRecruiter

Log In

1

Mitel Engineer Jobs (NOW HIRING)

Onco360

Telecommunications Engineer II

Louisville, KY · On-site +1

$78K/yr

Serve as a technical lead for Mitel telecom architecture, system design, upgrades, integrations ... Provide engineering oversight and implementation of telecom server patching, upgrades, and ...

Onco360

Telecommunications Engineer II

Louisville, KY · On-site

$78K/yr

Serve as a technical lead for Mitel telecom architecture, system design, upgrades, integrations ... Provide engineering oversight and implementation of telecom server patching, upgrades, and ...

Honey Creek Staffing

Network Engineer

Omaha, NE · On-site

... Mitel/Zoom Solutions Company : Honey Creek Staffing is a staffing and recruiting firm. Founded in , the company is headquartered in Sheridan, USA, with a team of 11-50 employees. The company is ...

Motion Recruitment

Network Engineer

Augusta, GA · Hybrid

NETWORK ENGINEER (Network Support) Location: Augusta, GA (Hybrid/Onsite) Type: Contract / Contract ... Mitel Telecommunications * PowerSchool ERP * Ariba Required Qualifications * Associate's or ...

SL8Z

VP Global Cloud Operations

Dallas, TX · On-site

Mitel helps businesses and mobile carriers connect, collaborate and provide innovative services to ... Work closely with Engineering, Data Center Operations and technology vendors to ensure SLAs are met ...

SL8Z

VP Global Cloud Operations

Dallas, TX · On-site

Mitel helps businesses and mobile carriers connect, collaborate and provide innovative services to ... Work closely with Engineering, Data Center Operations and technology vendors to ensure SLAs are met ...

Scan source

Design Engineer I - Comms

Greenville, SC · On-site

$46K - $61K/yr

The Design Engineer I represents a high level of technical expertise to internal and external ... Avaya/Mitel * Technical documentation, business analysis and/or technical writing experience a plus

Field of Talent

VOIP Systems Tech

Terre Haute, IN · On-site

$30 - $38/hr

RingCentral, Zoom Phone, 8x8, Mitel, Cisco, Avaya, packet analysis, network troubleshooting tools ... Work directly with clients, carriers, vendors, and engineering teams. * Build experience that can ...

Frey Consulting Group

VOIP Systems Tech

Terre Haute, IN · On-site

RingCentral, Zoom Phone, 8x8, Mitel, Cisco, Avaya, packet analysis, network troubleshooting tools ... Work directly with clients, carriers, vendors, and engineering teams. * Build experience that can ...

previous pagenext page

Showing results 21-40

All JobsMitel Engineer Jobs

Mitel Engineer information

See salary details

$53.5K

$131.3K

$193.5K

How much do mitel engineer jobs pay per year?

As of Sep 14, 2026, the average yearly pay for mitel engineer in the United States is $131,349.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,500.00 and $147,500.00 per year, depending on experience, location, and employer.

What is a Mitel engineer?

A Mitel Engineer is responsible for installing, configuring, maintaining, and troubleshooting Mitel communication systems, including VoIP, PBX, and unified communications solutions. They ensure optimal system performance, integrate telephony with business applications, and provide technical support to end users. Additionally, they may work on network infrastructure, security, and system upgrades to enhance communication efficiency within an organization.

What does a Mitel engineer do?

As a Mitel Engineer, your daily tasks often include configuring and maintaining Mitel PBX systems, troubleshooting voice and network issues, and performing software updates or system migrations as needed. You may frequently collaborate with IT teams, end-users, and external vendors to ensure smooth operation and integration of communication services. Providing technical support, documentation, and user training is also a common part of the role. This hands-on, multifaceted position offers opportunities to directly impact business communications and to continually develop your technical expertise in a fast-evolving field.

What skills and qualifications are needed to thrive as a Mitel engineer?

To thrive as a Mitel Engineer, you need in-depth knowledge of VoIP technologies, telephony networking, and strong troubleshooting abilities, often backed by a degree in IT or telecommunications. Familiarity with Mitel systems, SIP protocols, and relevant certifications such as Mitel Certified Associate or Expert are typically required. Excellent communication, customer service, and project management skills set standout candidates apart. These capabilities ensure seamless deployment, maintenance, and user support for enterprise communication solutions in dynamic business environments.

More about Mitel Engineer jobs

What are the most commonly searched types of Mitel Engineer jobs?

The most popular types of Mitel Engineer jobs are:

What states have the most Mitel Engineer jobs?

States with the most job openings for Mitel Engineer jobs include:

What are popular job titles related to Mitel Engineer jobs?

For Mitel Engineer jobs, the most frequently searched job titles are:

Mitel Engineer jobs near you
Infographic showing various Mitel Engineer job openings in the United States as of September 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 85% In-person, 10% Hybrid, and 5% Remote job distribution, with an average salary of $131,349 per year, or $63.1 per hour.

Telecommunications Engineer II

New Hyde Park, NY • On-site, Remote

Onco360
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about Onco360external

$85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Onco360 rating

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Are you searching for an IT Position with a growing company that makes a difference? We are looking for a Telecommunications Engineer II to join our team!
Onco360 Pharmacy is a unique oncology pharmacy model, created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Our Onco360 Corporate Office in New Hyde Park, NY has an immediate need for a Telecommunications Engineer II.
We offer a competitive salary starting at $85K and company benefits!
Benefits
  • Medical, Dental amp; Vision insurance
  • 401k with a match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Paid Volunteer Day
  • Floating Holiday
  • Referral Incentive
  • Paid Life, and short amp; long-term disability insurance
Summary
The IT Telecom Engineer II is responsible for the design, implementation, optimization, operation, and maintenance of telecommunications systems hardware, software, and related infrastructure. This individual serves as a senior technical resource within the telecom function and is expected to contribute to the strategic planning, architecture, engineering, and continuous improvement of enterprise telecommunications solutions. This role is also responsible for a broad range of tasks, including the architecture, implementation, configuration, and day-to-day administration and support of our telecommunications and contact center environment, including hardware and software supported with Mitel, Microsoft, VMware, and other voice and collaboration technologies. Responsibilities range from architecture, engineering, evaluation, configuration, installs, upgrades, optimization, troubleshooting, deployment, and support of telephone infrastructure services and systems including voice services, call center applications, conferencing platforms, integrations, monitoring, and maintenance of systems. This role will also evaluate and audit telecommunications networks, systems, and hardware for integrity, resiliency, scalability, and capacity planning.
Major Responsibilities
  • Architect, engineer, implement, and support enterprise telecom On Prem and cloud contact center solutions in a Pharmacy or Healthcare call center environment.
  • Lead the design, configuration, and optimization of voice infrastructure, including PBX, VoIP, SIP, call routing, survivability, redundancy, and high availability solutions.
  • Design and implement complex IVR integrations with business systems and advance natural language solutions to improve customer experience and achieve higher contact center containment rates.
  • Provide advanced design, engineering, deployment, and support for call center applications such as ACD, IVR, AES, Taske, CTI, WFM, PBX CDR, monitoring systems, and related telecom applications to optimize call center operations.
  • Serve as a technical lead for Mitel telecom architecture, system design, upgrades, integrations, and lifecycle management.
  • Design, configure, deploy, and support voice services on Mitel PBX, VoIP platforms, modular messaging, and call center applications.
  • Develop telecom architecture standards, engineering documentation, configuration baselines, and support procedures for enterprise voice and collaboration systems.
  • Provide engineering oversight and implementation of telecom server patching, upgrades, and lifecycle maintenance for systems across all sites.
  • Build, maintain, and support a critical systems 24x7x365 call center environment with a focus on resiliency, performance, and scalability.
  • Design and support scalable, feature-rich conferencing and collaboration solutions across multiple software vendors such as Teams, Zoom, and WebEx.
  • Engineer office and remote work telecom solutions that support a “work from anywhere” model through scalable voice, video, and collaboration technologies.
  • Document requirements, design solutions, and build effective IT business continuity and disaster recovery plans, including table-top and real-world scenarios for telecom systems.
  • Develop new system and application implementation plans, technical documentation, custom scripts, and testing procedures to ensure operational reliability and successful deployments.
  • Provide technical leadership and guidance to other IT team members on telecom systems, standards, tools, and best practices.
  • Log and update support incidents using problem management tools, maintain historical records, and related problem documentation. Adhere to and ensure compliance with all change control practices.
  • Interface with vendors, carriers, and maintenance providers to engineer, support, and maintain systems in a manner that limits downtime and optimizes performance.
  • Act as a primary technical resource and escalation point for telecom providers, cloud-solution vendors, and internal stakeholders.
  • Ensure high availability, performance, security, and reliability of mission-critical telecom resources.
  • Develop, maintain, and provide performance, availability, utilization, and capacity reports, along with recommendations for improvements.
  • Participate in long-term telecom roadmap planning, technical evaluation of new technologies, and infrastructure modernization initiatives.
  • Perform other tasks as assigned.
  • Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
Education/Learning Experience
  • Required: Bachelor’s degree in information technology, Networking, Engineering, Telecommunications, or a related field or combination of education and equivalent experience.
Work Experience
  • Required: 5+ years of experience supporting and engineering IP telecommunications infrastructure, telecom systems, or hardware within a call center environment. Strong experience with enterprise voice platforms, VoIP systems, SIP, telecom architecture, and telephony applications such as IVR, call recording, call management systems, CTI, and workforce management tools.
  • Desired: Mitel and/or Avaya experience highly desired for this role. Experience in healthcare environments is highly desirable. Experience designing and supporting highly available and multi-site telecom environments is preferred.
Skills/Knowledge
  • Required: Advanced technical knowledge of VoIP strategies including architecture, design, configuration, optimization, and operation. Strong understanding of contact center processes and integrations such as IVR configuration, ERP integrations, workforce management, call recording, and analytics/reporting. Experience designing conferencing and collaboration solutions that support modern Teams-centric and hybrid work environments. Strong analytical, evaluative, troubleshooting, and problem-solving abilities. Demonstrated project development, implementation, and technical leadership skills. Ability to make sound technical decisions and communicate effectively with both technical and non-technical stakeholders. Strong understanding of telecom resiliency, capacity planning, redundancy, and disaster recovery principles.

What Onco360 employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply