Middleware Support Engineer Jobs (NOW HIRING)

Middleware Engineer

Location: 5000 Kansas Avenue Kansas City, KS 66106

Work Model: Hybrid

Department: IT

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Job Summary

AWG is looking for a Middleware Engineer to serve as a team member in a fast-paced 24x7 environment. This role is responsible for the installation, maintenance, and troubleshooting of middleware solutions within existing corporate Linux/Unix/Windows architectures. The engineer will ensure system-wide resiliency, stability, and operational efficiency of technical solutions.

Responsibilities

• Deliver Solutions (30%)

  • Installation & Deployment: Responsible for the installation, maintenance, and troubleshooting of Middleware solutions in the existing environment.

  • Project Execution: Execute special projects or other related duties as required to deliver technical solutions with the highest quality.

  • Developer Partnership: Closely partner with Developers during design, development, integration, and testing of reliable middleware solutions.

  • Change Documentation: Ability to develop timely and proper change documentation for all development tasks.

  • Ownership: Take ownership of assignments and communicate the status and completion of work to stakeholders.

  • Asset Creation: Build reusable assets and materials that enable the AWG community.

• Support - Availability & Service (30% - 40%)

  • 24x7 Support: Serve as a team member in a fast-paced 24x7 environment to ensure system-wide resiliency and stability.

  • Incident Response: Act as a resource during critical system outages to provide management with business impact information necessary to make decisions.

  • Problem Resolution: Correct reported problems with software and communication interfaces and utilize problem management tools to track tickets to resolution.

  • SLA Compliance: Drive resolutions within SLAs while involving peers and technology vendors when support is needed.

  • Remote Collaboration: Excel in working remotely and collaborating with remote team members to solve problems.

• Strategy - Align Roadmap & Strategy (15% - 25%)

  • Lifecycle Management: Responsible for the lifecycle of solutions, from selection to implementation, including software currency, upgrades, and technology retirement.

  • Architectural Alignment: Support solutions that align with industry best practices and AWG's approved technology stack.

  • Operational Vision: Execute on the organizational operation vision and goals in alignment with department leadership.

  • Analytical Diagnosis: Use strong analytical skills with the ability to diagnose barriers and seek support when hitting technical obstacles.

• Team Development - Learning & Continuous Improvement (15% - 20%)

  • Continuous Learning: Maintain a strong passion and desire to learn and apply modern technologies.

  • Mentorship: Support and grow the skillsets of lesser-experienced Middleware team members.

  • Adaptability: Seek appropriate direction when things are unclear and respond productively to changing priorities.

  • Cross-functional Input: Work as a committed member of a cross-functional team, sharing ideas and inputs from different perspectives.

Requirements

• Education: 4-year degree in Software Engineering, Computer Science, or related field, and/or equivalent work experience.

• Experience: 5-10 years implementing and supporting Middleware software across Linux, Unix, and Windows environments.

• File Transfer: 5+ years of experience with Managed File Transfer software, SFTP, and JavaScript/Node.js.

• Source Control: Experience with source code management using Git and versioning control.

• SDLC Knowledge: Solid experience with the full SDLC, including requirements, design, development, testing, and deployment.

• Integration Software: Administrative knowledge of IBM MQ Series, ACE, IBM Integration Bus (IIB), and Datapower.

Nice to Have/Preferred Qualifications

• Familiarity with DB2, SQL, and Oracle databases, including creating simple SQL expressions.

• Development skills in Python, Unix shell, or Perl.

• Knowledge of DevOps technologies (Jenkins, CI/CD pipelines, Ansible).

• Familiarity with SSH keys and command-line ftp/sftp.

• Knowledge of Cloud-based resources (Azure/AWS) and containerization (Docker/Kubernetes).

Associated Wholesale Grocers, Inc. (AWG) is the nation's largest cooperative food wholesaler to independently owned supermarkets, serving over 3,800 locations in more than half of the states in the country from ten distribution centers. In addition to its cooperative wholesale operations, the company operates subsidiary companies which provide real estate, digital marketing services, and pharmaceutical supply. If you have a passion for retail and the drive to succeed in a fast-paced industry, we can't wait for you to join the team!

Benefits:

• Medical, Dental, & Vision Insurance

• Health Savings Account

• Dependent Care Flexible Spending Account

• Paid Vacation, Holiday, and Sick Time

• 401(k) with 4% match along with 3 other contributions

• Tuition Reimbursement

• Basic & Supplemental Life and AD&D

• Employee Assistance Program

• Short-Term and Long-Term Disability 

• Wellness Program

• Yearly Holiday Bonus