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Midamerican Energy Jobs (NOW HIRING)

Berkshire Hathaway Energy

Energy Trader 1/2

Urbandale, IA · On-site

$102K - $146K/yr

About Us MidAmerican Energy Company, a Midwest utility, provides regulated electric and natural gas service to more than 1.6 million customers in Illinois, Iowa, Nebraska and South Dakota. The ...

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$72K

How much do midamerican energy jobs pay per year?

As of Jun 16, 2026, the average yearly pay for midamerican energy in the United States is $39,461.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $39,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by employees working in utility companies like MidAmerican Energy, and how can new hires prepare for them?

Employees at utility companies such as MidAmerican Energy often encounter challenges like responding to emergency outages, adapting to rapidly changing technology, and meeting strict safety and regulatory standards. New hires can prepare by familiarizing themselves with industry safety protocols, developing strong problem-solving skills, and staying current on the latest energy technologies. Effective communication and teamwork are also vital, as many projects require cross-departmental collaboration to ensure reliable service and compliance.

What is the difference between Midamerican Energy vs Electric Utility Technician?

AspectMidamerican EnergyElectric Utility Technician
Required CredentialsHigh school diploma, technical training, relevant certificationsHigh school diploma, technical certifications, safety training
Work EnvironmentFieldwork, power plants, substations, customer sitesFieldwork, maintenance, repair of electrical systems
Employer & Industry UsageMajor utility provider, energy industryUtility companies, electrical service providers

Both roles involve working in the energy sector with a focus on electrical systems. Midamerican Energy is a utility company employing Electric Utility Technicians to maintain and repair electrical infrastructure. The Technician role is more specialized in electrical system maintenance, often requiring similar certifications and safety training. While Midamerican Energy oversees broader operations, Electric Utility Technicians are the hands-on workers ensuring reliable energy delivery.

What are the key skills and qualifications needed to thrive as a professional at MidAmerican Energy, and why are they important?

To thrive in a professional role at MidAmerican Energy, you generally need a background in engineering, business, or environmental science, along with relevant degrees or certifications. Familiarity with utility management systems, SCADA, and regulatory compliance tools is commonly required. Strong problem-solving, teamwork, and communication skills help professionals excel in collaborative and safety-focused environments. These abilities are crucial for ensuring operational reliability, regulatory adherence, and efficient service delivery in the energy sector.

What does MidAmerican Energy do?

MidAmerican Energy is a utility company that provides electricity and natural gas services to customers in parts of Iowa, Illinois, South Dakota, and Nebraska. They generate and deliver energy through a mix of sources, including wind, coal, natural gas, and other renewables. The company is known for its commitment to renewable energy and serves both residential and business customers. MidAmerican Energy also offers energy efficiency programs and customer support services.
What cities are hiring for Midamerican Energy jobs? Cities with the most Midamerican Energy job openings:
What states have the most Midamerican Energy jobs? States with the most job openings for Midamerican Energy jobs include:
What job categories do people searching Midamerican Energy jobs look for? The top searched job categories for Midamerican Energy jobs are:
Midamerican Energy jobs near you
Infographic showing various Midamerican Energy job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,461 per year, or $19 per hour.
Customer Experience Agent (Customer Service) - Full Time - On-Site Position in Davenport, Iowa

Customer Experience Agent (Customer Service) - Full Time - On-Site Position in Davenport, Iowa

Berkshire Hathaway Energy

Davenport, IA • On-site

$20.80/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Berkshire Hathaway Energy rating

6.5

Company rating: 6.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Job Description
Join Our Team: Customer Experience Agent
Location: On-site in Davenport, Iowa
Class Start Date: July 13, 2026
MidAmerican Energy Company is looking for passionate individuals to join our Customer Experience team. If you're energized by helping others, thrive in a fast-paced environment, and want to be part of a company driving the future of energy, this is your moment.
Obsessively, Relentlessly At Your Service
It's not just a catchy phrase. It's the core of our company culture. It underscores our passion for our customers and communities we serve and defines our commitment to excellence.
What You'll Do
As a Customer Experience Agent, you'll be the voice of MidAmerican-supporting residential customers with billing, service orders, credit inquiries, and emergency situations, dispatch our front-line crews and much more. You'll work in a collaborative, tech-enabled workspace and receive comprehensive training to help you succeed.
Through our corporate citizenship program, CARES, our business contributes to every facet of the communities we serve - through employee volunteers, partnerships with local organizations, donations and more. CARES stands for Community Enhancement, Arts and Culture, Environmental Respect, Education/STEM and Safety.
Responsibilities
Your responsibilities include:
  • Handling customer inquiries with empathy and efficiency
  • Placing service and emergency orders using internal systems
  • Resolving billing and credit questions
  • Researching and following up on customer accounts
  • Supporting team operations and taking on additional tasks as needed

Training & Schedule
We invest in your success from day one.
  • Training: Monday-Friday, 8:30 AM-5:00 PM for approximately 18-20 weeks. Mandatory occasional overtime may be required during training.
  • Post-Training Shifts: Assigned schedules vary and may include first or second shifts Monday-Friday between 7:00 AM-9:00 PM and Saturday between 7:00 AM-5:00 PM all assigned shifts are based on seniority and business needs.
    • Note: All shifts are assigned based on seniority and business needs.
    • Scheduling Requirements: Weekend, holiday, and on-call rotations are required.
    • Holiday Scheduling: Holiday schedules are assigned based on seniority.
    • Weekend Work: Employees are assigned a regular schedule that often includes a weekend day.
  • Storm Support: May require working extended shifts of up to 12 hours during major storm events.

What We Offer
We believe in rewarding great work and supporting your growth:
  • Competitive pay
  • Comprehensive benefits (medical, dental, vision)
  • 401(k) retirement savings plan
  • Education reimbursement
  • Career development opportunities
  • Environmentally focused
  • State-of-the-art training facilities
  • Community engagement opportunities through volunteering with CARES
  • Paid time off
  • Employee assistance program

Qualifications
Qualifications:
We're looking for candidates who are customer-focused, tech-savvy, and ready to grow.
Required:
  • A completed high school diploma, GED or high school equivalency diploma, is required
  • 12 months of customer service or service industry experience
  • Strong communication and interpersonal skills
  • Accurate keyboarding and basic Microsoft Outlook proficiency
  • Analytical thinking and problem-solving ability
  • Flexibility for varied shifts in a 24/7 environment
  • Ability to remain seated in workstations for extended periods
  • High attention to detail and multitasking skills

Additional Info
  • MidAmerican Energy Company conducts and verifies qualifications are met through a pre-employment background check and drug screen
  • Additionally, MidAmerican Energy Company is a drug-free workplace, and employees are subject to random drug screens.
  • Employees must be able to perform the essential functions of the position, with or without an accommodation.
  • Resume required with application
  • All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

About Us
MidAmerican Energy Company, a Midwest utility, provides regulated electric and natural gas service to more than 1.6 million customers in Illinois, Iowa, Nebraska and South Dakota. The company owns and operates a portfolio of power-generating assets, approximately 61% of which is wind generation.
About the Team
MidAmerican Energy Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation.

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