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Mid Level Manager Jobs in Canton, GA (NOW HIRING)

WSP

Mid-Level Substation Civil Engineer

Atlanta, GA · On-site

$85 - $110/hr

WSP is currently initiating a search for a Mid-Level Civil Engineer for our Power Delivery ... Ability to successfully participate in multiple projects concurrently and manage budgets and ...

DMI

Mid-Level Service Desk Liaisons (SDLs)

Atlanta, GA · On-site

$112K/yr

With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity ... Learn more at www.dminc.com About the Opportunity DMI, LLC is seeking a Mid Service Desk Liaisons ...

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All JobsMid Level JobsMid Level Manager JobsMid Level Manager Jobs in Canton, GA

Mid Level Manager information

See Canton, GA salary details

$23.1K

$56.2K

$109.5K

How much do mid level manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for mid level manager in Canton, GA is $56,203.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $64,700.00 per year, depending on experience, location, and employer.

What is a mid level manager?

Mid level managers are professionals who oversee specific departments or teams within an organization and report to higher-level executives, such as senior managers or directors. They are responsible for implementing company policies, managing day-to-day operations, and supporting their teams to meet organizational goals. Mid level managers also act as a bridge between upper management and front-line employees, ensuring communication flows smoothly and objectives are met. Their roles typically include supervising staff, allocating resources, and helping develop strategic plans.

What are the key skills and qualifications needed to thrive as a mid level manager?

To thrive as a Mid Level Manager, you need strong leadership, project management, and decision-making abilities, often supported by a bachelor’s degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and relevant industry certifications like PMP can be highly beneficial. Effective communication, conflict resolution, and the ability to motivate teams are essential soft skills in this role. These skills are crucial for successfully leading teams, driving organizational goals, and ensuring efficient operations amidst changing business priorities.

What are some common challenges faced by mid level managers when balancing leadership responsibilities and team collaboration?

Mid level managers often navigate the challenge of balancing strategic oversight with day-to-day team collaboration. They are responsible for translating senior leadership's vision into actionable goals while also supporting and developing their direct reports. This can involve managing competing priorities, addressing team conflicts, and ensuring clear communication across departments. Successful mid level managers prioritize relationship-building, adapt their management style to different team members, and regularly seek feedback to improve both team performance and morale.

What is the difference between Mid Level Manager vs Team Lead?

AspectMid Level ManagerTeam Lead
ResponsibilitiesOversees multiple teams or departments, manages strategic planning, and reports to upper management.Directly supervises a specific team, focuses on daily operations, and ensures team tasks are completed.
Required CredentialsTypically requires a bachelor's degree, with some roles preferring management experience or certifications.Usually requires relevant experience in the team’s field; formal management certifications are less common.
Work EnvironmentOffice setting, involved in cross-departmental coordination and strategic decision-making.Hands-on leadership within a specific team, often in a collaborative or project-based environment.

While both roles involve leadership, a Mid Level Manager has broader responsibilities, strategic oversight, and manages multiple teams, whereas a Team Lead focuses on guiding a single team’s daily tasks and operations.

What cities near Canton, GA are hiring for Mid Level Manager jobs?

Cities near Canton, GA with the most Mid Level Manager job openings:

Mid Level Manager jobs near you
Infographic showing various Mid Level Manager job openings in Canton, GA as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $56,203 per year, or $27 per hour.

Mid- Level Knowledge Manager

Digital Management Llc

Atlanta, GA • On-site

$82.80 - $101.20/hr

Other

Medical, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity

DMI is seeking a Mid-level Knowledge Manager to join us. In this role, you will develop, maintain, and continuously improve the organization's IT knowledge management program, enabling efficient service delivery and an exceptional customer experience. Working closely with Service Desk personnel, technical support teams, and business stakeholders, you will ensure that knowledge articles, standard operating procedures (SOPs), work instructions, and technical documentation remain accurate, current, and easily accessible through ServiceNow. Your efforts will improve first-call resolution, enhance self-service capabilities, and promote consistency across enterprise IT support operations.

Duties and Responsibilities:

  • Develop, review, publish, and maintain technical knowledge articles, SOPs, user guides, and operational documentation within the ServiceNow Knowledge Management platform.
  • Collaborate with Service Desk, infrastructure, application support, and engineering teams to capture technical knowledge and document repeatable support processes.
  • Ensure knowledge content follows established governance standards, formatting guidelines, and quality assurance requirements.
  • Perform regular reviews and audits to validate the accuracy, completeness, and relevance of knowledge assets.
  • Analyze service trends and recurring incidents to identify opportunities for new or updated knowledge content that improves operational efficiency and customer self-service.
  • Support continuous improvement initiatives by identifying documentation gaps and recommending process enhancements.
  • Monitor knowledge article usage and effectiveness through reporting and analytics, making recommendations to improve adoption and usability.
  • Assist with change management activities by updating documentation associated with new technologies, system enhancements, and operational changes.
  • Promote ITIL Knowledge Management best practices and support organizational knowledge-sharing initiatives.
  • Maintain effective working relationships with technical teams, customers, and program leadership to ensure timely delivery of high-quality documentation.
Qualifications

Education and Years of Experience:

  • Bachelor's degree in Information Technology, Information Systems, Technical Communications, Business, or a related field (or equivalent combination of education and experience).
  • 5+ years of experience supporting knowledge management, technical documentation, IT operations, or IT service management.
  • Experience developing technical documentation within enterprise IT environments.
  • Working knowledge of ServiceNow Knowledge Management or similar knowledge management platforms.
  • Understanding of ITIL principles and IT Service Management (ITSM) processes.
  • Excellent written, verbal, editing, and organizational skills with exceptional attention to detail.
  • Ability to translate complex technical information into clear, concise, user-friendly documentation.

Required Skills & Certifications:

  • Experience supporting HHS or other Federal agencies.
  • ITIL Foundation Certification.
  • Experience supporting Service Desk or Enterprise IT Operations.
  • Familiarity with process improvement methodologies.
  • Experience using Microsoft SharePoint, Microsoft 365, Visio, and collaboration platforms.

Min Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: No physical requirements needed for this position.

Location: Atlanta, Georgia

Minimum Salary Rate

$92,000.00

Median Salary Rate

$105,000.00

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your well-being. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award‑winning, Fortune 1000 clients. The following categories make up your DMI well‑being:

  • Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
  • Development – Annual performance management, continuing education, tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
  • Financial – Generous 401k matches both pre‑tax and post‑tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance, and Disability to help provide financial stability for each DMI employee.
  • Recognition – Great achievements do not go unnoticed by DMI through the Annual Awards ceremony, service anniversaries, peer‑to‑peer acknowledgment, and employee referral bonuses.
  • Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

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