ZipRecruiter

Log In

2

Microsoft Partner Remote Jobs in Fall River, MA (NOW HIRING)

Harris

Remote Care Management - CMA

Carolina, RI · Remote

... partners each month. This is a 1099 Contractor position and Contractor will be responsible for ... Microsoft Office 365, Teams, Excel, etc.), also while being in a HIPAA compliant area in home to ...

Morley

Meeting and Event Coordinator (Remote)

Carolina, RI · Remote

$20.50 - $27.25/hr

Microsoft Office proficiency * Able to multitask and meet deadlines * Have a solid work ethic ... partner with us. We are an Equal Opportunity Employer and promote a caring and respectful work ...

Mondo

Data Platform Tech Lead

Fall River, MA · Remote

$130K - $150K/yr

Remote (must reside within driving distance of Fall River, MA for ~once-monthly onsite ... Partner with the OT/manufacturing technology team * Turn manual processes into scalable, automated ...

Addison Group

Sales Support Administrator

Plymouth, MA · Remote

$20 - $26/hr

Hybrid Schedule - Monday through Thursday onsite, Friday remote Monday-Friday, 8:00 AM - 5:00 PM ... Our client is a growing consumer products organization that partners with major retail accounts ...

previous pagenext page

Showing results 21-40

All JobsMicrosoft Partner JobsMicrosoft Partner Remote JobsMicrosoft Partner Remote Jobs in Fall River, MA

Microsoft Partner Remote information

See Fall River, MA salary details

$30.6K

$118K

How much do microsoft partner remote jobs pay per year?

As of Aug 11, 2026, the average yearly pay for microsoft partner remote in Fall River, MA is $113,539.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,900.00 and $116,900.00 per year, depending on experience, location, and employer.

What is the difference between Microsoft Partner Remote vs Microsoft Partner On-Site Support Specialist?

AspectMicrosoft Partner RemoteMicrosoft Partner On-Site Support Specialist
Work EnvironmentRemote, virtual supportOn-site, in-person support at client locations
Required CredentialsMicrosoft certifications, remote support skillsMicrosoft certifications, technical support experience
Employer & Industry UsageMicrosoft partner companies providing remote servicesMicrosoft partner companies offering on-site support
Common Search & ComparisonYesNo

The main difference between Microsoft Partner Remote and Microsoft Partner On-Site Support Specialist lies in the work environment. Remote roles focus on virtual support, while on-site specialists provide in-person assistance. Both roles require similar certifications and are integral to Microsoft partner services, but they serve different client needs and work settings.

What are some common challenges Microsoft Partners face when working remotely, and how can they be addressed?

Microsoft Partners working remotely often encounter challenges such as coordinating across different time zones, maintaining effective communication with clients and team members, and staying updated on Microsoft's evolving technologies. To address these, it's helpful to establish clear communication protocols, utilize collaboration tools like Microsoft Teams, and schedule regular check-ins. Additionally, participating in Microsoft’s partner programs and training resources can help you stay informed and connected within the broader partner network.

What are the key skills and qualifications needed to thrive as a Microsoft Partner working remotely, and why are they important?

To thrive as a Microsoft Partner in a remote setting, you need deep knowledge of Microsoft products and services, strong business acumen, and relevant certifications such as Microsoft Certified: Azure Solutions Architect or Microsoft Certified: Power Platform. Proficiency in Microsoft Partner Center, collaboration tools like Teams, and CRM systems is essential. Excellent communication, self-motivation, and relationship-building skills help drive customer success and foster strategic partnerships. These capabilities enable effective solution delivery, client engagement, and business growth in a virtual environment.

What is a Microsoft Partner Remote?

A Microsoft Partner Remote is an individual or company that collaborates with Microsoft to deliver products, solutions, or services, and operates remotely rather than on-site at a Microsoft office. These partners may specialize in areas such as cloud computing, software development, IT consulting, or technical support, and work with clients to implement Microsoft technologies. Being remote allows these partners to serve clients worldwide, leveraging Microsoft’s resources and support to provide high-quality solutions and services.
What job categories do people searching Microsoft Partner Remote jobs in Fall River, MA look for? The top searched job categories for Microsoft Partner Remote jobs in Fall River, MA are:
What cities near Fall River, MA are hiring for Microsoft Partner Remote jobs? Cities near Fall River, MA with the most Microsoft Partner Remote job openings:
Microsoft Partner Remote jobs near you

Senior Manager - Unified Communications Operations (Remote)

First Citizens Bank

Carolina, RI • Remote

Full-time

Posted 3 days ago

New

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

109th of 171 rated banks

Job description

Overview

This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.

The Senior Manager, Unified Communications Operations leads the delivery, stability, security, and continuous improvement of the Bank's enterprise voice and collaboration services. This role is responsible for managing a team that supports mission-critical Unified Communications platforms, ensuring high availability, operational excellence, regulatory compliance, and exceptional service delivery.

The position partners closely with Unified Communications Engineering, Infrastructure, Security, and Business leaders to support technology lifecycle management, operational readiness, resiliency, and strategic transformation initiatives. The ideal candidate brings deep experience leading large-scale Cisco Unified Communications environments within highly regulated enterprise organizations


Responsibilities

Leadership & Operational Management

  • Lead and develop a high-performing Unified Communications Operations team.
  • Establish operational standards, governance, service levels, and performance metrics.
  • Drive operational excellence through incident, problem, change, and service management practices.
  • Serve as the senior escalation point for critical production issues and service disruptions.
  • Build strong partnerships across Infrastructure, Engineering, Security, Risk, and business stakeholders.

Service Delivery & Platform Operations

  • Ensure the availability, stability, performance, and supportability of enterprise voice and collaboration services.
  • Oversee day-to-day operations, maintenance, monitoring, and support of Unified Communications platforms.
  • Lead major incident response, service restoration, root cause analysis, and continuous improvement efforts.
  • Support technology upgrades, platform lifecycle management, and operational readiness for new solutions.
  • Manage relationships with telecommunications carriers and strategic technology vendors.

Engineering Partnership & Strategic Initiatives

  • Collaborate with Engineering teams on platform roadmaps, upgrades, resiliency, and modernization efforts.
  • Ensure new technologies transition smoothly into production support.
  • Participate in capacity planning, disaster recovery, and business continuity initiatives.
  • Provide operational guidance for architecture and technology design decisions.

Security, Risk & Compliance

  • Ensure Unified Communications platforms remain secure, compliant, and aligned with enterprise standards.
  • Oversee patch management, vulnerability remediation, and operational risk controls.
  • Support audits, regulatory requirements, and security assessments.
  • Maintain operational resiliency and recovery capabilities for critical communications services.

Qualifications

Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering

Preferred Qualifications

  • 8+ years supporting enterprise Unified Communications environments.
  • 7+ years leading technical operations teams in large-scale organizations.
  • Experience managing mission-critical, 24x7 production environments.
  • Strong background with Cisco Unified Communications technologies and SIP-based services.
  • Experience managing telecommunications providers, vendors, and operational budgets.
  • Experience within a highly regulated environment, preferably a financial institution.
  • Cisco Unified Communications Manager (CUCM)
  • Cisco Unity Connection, Expressway, IM & Presence
  • SIP Trunking, Session Border Controllers (SBCs), and Voice Gateways
  • VoIP architecture and troubleshooting
  • Cloud and hybrid collaboration technologies (Microsoft Teams Phone preferred)
  • ITIL service management practices
  • Incident, Problem, Change, and Release Management
  • Vulnerability Management, Business Continuity, and Disaster Recovery
  • Experience in a Large Financial Institution (LFI).
  • Experience supporting cloud contact center integrations.
  • Microsoft Teams Phone experience.
  • ITIL, PMP, CCNP Collaboration, CCIE Collaboration, or equivalent certifications.

#LI-JB1

Skill(s): Previous leadership for technical implementation,

Knowledge of Standard Development Life Cycles (like Waterfall or Agile),

Knowledge of system and data design

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering

Preferred Qualifications

  • 8+ years supporting enterprise Unified Communications environments.
  • 7+ years leading technical operations teams in large-scale organizations.
  • Experience managing mission-critical, 24x7 production environments.
  • Strong background with Cisco Unified Communications technologies and SIP-based services.
  • Experience managing telecommunications providers, vendors, and operational budgets.
  • Experience within a highly regulated environment, preferably a financial institution.
  • Cisco Unified Communications Manager (CUCM)
  • Cisco Unity Connection, Expressway, IM & Presence
  • SIP Trunking, Session Border Controllers (SBCs), and Voice Gateways
  • VoIP architecture and troubleshooting
  • Cloud and hybrid collaboration technologies (Microsoft Teams Phone preferred)
  • ITIL service management practices
  • Incident, Problem, Change, and Release Management
  • Vulnerability Management, Business Continuity, and Disaster Recovery
  • Experience in a Large Financial Institution (LFI).
  • Experience supporting cloud contact center integrations.
  • Microsoft Teams Phone experience.
  • ITIL, PMP, CCNP Collaboration, CCIE Collaboration, or equivalent certifications.

#LI-JB1

Skill(s): Previous leadership for technical implementation,

Knowledge of Standard Development Life Cycles (like Waterfall or Agile),

Knowledge of system and data design

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

What First Citizens Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply