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Microsoft Operations Jobs (NOW HIRING)

Microsoft

Services Customer Operations Manager

Reno, NV · On-site

$133.60K/yr

We make doing business with Microsoft easy. Field & Scale Operations, within Microsoft Business Operations, provides operations support for Microsoft Services Customers and Sellers to accelerate ...

Stantec, Inc.

Traffic Engineer

Plano, TX

$83.30K - $113.40K/yr

You will perform a variety of tasks that will require the applicati Traffic Engineer, Traffic, Engineer, Transportation, Microsoft, Operations, Manufacturing

Stantec, Inc.

Traffic Engineer

Austin, TX · On-site

$86.20K - $117.50K/yr

You will perform a variety of tasks that will require the applicati Traffic Engineer, Traffic, Engineer, Transportation, Microsoft, Operations, Manufacturing

Microsoft

Program Manager - CTJ - Poly

Reston, VA · On-site

Overview Microsoft Federal is seeking an experienced Program Manager to lead the end to end financial operations and customer onboarding lifecycle across our GovernmentWide Acquisition Contracts ...

Eversana

Microsoft 365 Operations Engineer

Overland Park, KS · On-site

$68.70K - $92.90K/yr

A Microsoft 365 Operations Engineer is responsible for the administration, optimization, and support of Microsoft 365 services across an organization. This role ensures the reliable, secure, and ...

Jonel Engineering

Be Seen First

Microsoft DevOps Engineer

Fullerton, CA · Remote

$100K - $120K/yr

Microsoft DevOps Engineer Company: Jonel Engineering Location: Remote / Hybrid Employment Type: Full-Time Experience Required: Minimum 5 Years About Jonel Engineering Jonel Engineering has been a ...

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Microsoft Operations information

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How much do microsoft operations jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for microsoft operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Microsoft Operations, and why are they important?

To excel in Microsoft Operations, you typically need a solid understanding of IT infrastructure, process management, and a relevant degree in information technology or business. Familiarity with Microsoft 365, Azure, Power Platform, and operational management tools, along with certifications like Microsoft Certified: Azure Administrator, is highly valuable. Strong analytical thinking, problem-solving, and effective communication skills help professionals adapt and collaborate in dynamic environments. These abilities ensure smooth operational workflows, minimize downtime, and drive efficient business outcomes.

How does a professional in Microsoft Operations typically collaborate with other departments to ensure seamless business processes?

Professionals in Microsoft Operations frequently work cross-functionally with teams such as IT, sales, finance, and customer support to maintain and improve operational workflows. They coordinate with these departments to implement system updates, resolve technical issues, and optimize business processes using Microsoft platforms and tools. Regular communication and project meetings are common, ensuring that all stakeholders are aligned and that operational goals are met efficiently. Effective collaboration is crucial for troubleshooting, process automation, and driving continuous improvement across the organization.

What are Microsoft Operations?

Microsoft Operations refers to the teams and processes within Microsoft that support the company's business operations, including supply chain management, order processing, licensing, customer support, and service delivery. These teams ensure that Microsoft's products and services reach customers efficiently and meet quality standards. Microsoft Operations professionals work closely with sales, marketing, finance, and technical teams to streamline workflows, resolve issues, and drive operational excellence. Their work is critical to maintaining customer satisfaction and supporting Microsoft's global business objectives.

What is the difference between Microsoft Operations vs Microsoft System Administrator?

AspectMicrosoft OperationsMicrosoft System Administrator
CertificationsMicrosoft Certified: Azure Administrator, Microsoft 365 CertifiedMicrosoft Certified: Windows Server, Microsoft 365 Certified
Work EnvironmentIT departments, cloud services, enterprise environmentsOn-premises servers, network management, user support
Employer & Industry UsageTech companies, large enterprises, cloud providersBusinesses with on-premises infrastructure, IT support firms
Common Search & ComparisonYesYes

Microsoft Operations roles focus on managing cloud services, enterprise IT environments, and implementing Microsoft solutions at scale. Microsoft System Administrators primarily handle on-premises server management, network support, and user account administration. While both roles require similar certifications and work within IT departments, Microsoft Operations emphasizes cloud and enterprise solutions, whereas System Administrators focus on local infrastructure management.

More about Microsoft Operations jobs
What cities are hiring for Microsoft Operations jobs? Cities with the most Microsoft Operations job openings:
What states have the most Microsoft Operations jobs? States with the most job openings for Microsoft Operations jobs include:
What job categories do people searching Microsoft Operations jobs look for? The top searched job categories for Microsoft Operations jobs are:
Microsoft Operations jobs near you
Infographic showing various Microsoft Operations job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

Microsoft Operations Specialist

SoftwareOne

Nashville, TN • On-site

Other

Medical, Dental, Vision, Retirement

Posted 15 days ago

Job description

Why SoftwareOne?

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global. 


The role

Job Summary

Join our team of cloud experts and help us deliver innovative solutions for our Customers. 

Are you looking for a role where you can leverage your understanding of the Hyperscaler interfaces and programs and our competitive advantages to drive growth?  

We are looking for a Hyperscaler Operations Specialist who can lead and scale the operational backbone of our Hyperscaler practices. You will work with a team of sales and operations professionals to streamline operations and maximize engagement for programs and services that meet the business needs and goals of our Customers.  

SoftwareOne is an AIforward company. We actively use AI across our business to improve productivity, decisionmaking, and outcomes - and we are intentional about hiring people who are curious, hands-on, actively apply AI, and lead by example as technology continues to evolve. 

Role & Responsibilities

  • Oversee and iteratively improve the Hyperscaler operational lifecycle, defining onboarding requirements and aggregating enablement content, monthly usage aggregation, validation and reporting  
  • Maintain and iteratively improve Marketplace process experience & integrity  
  • Proactively own the tracking and remediation of non-reporting Partners, usage discrepancies, zero-reporting cases and billing disputes 
  • Monitor upcoming expirations, renewals, and terminations; proactively communicate with internal teams to ensure timely action  
  • Recruit Hosting Partners into relevant programs and report on program execution 
  • Forecast and report on program incentives  
  • Distribute hosting program updates throughout the organization 
  • Develop and maintain documentation of processes and best practices 
  • Travel required: up to 10% 

What we need to see from you

What you offer

  • Demonstrated experience using AI in a practical, applied way — such as improving workflows, automating tasks, enabling better decisionmaking, or increasing impact in prior roles.This does not require deep technical or engineering expertise in AI; we value applied use, experimenting, and a mindset of curiosity and continuous learning.  
  • 3+ years of experience with the Microsoft SPLA program 
  • Proactive, self-motivated and able to work independently across multiple teams 
  • Excellent communication, presentation and interpersonal skills 
  • Strong project management, problem-solving and analytical skills 
  • You’re accustomed to being the first to find new information, figuring out the “why and how” and crafting training programs for teams that need to stay up to speed  
  • You’re committed to delivering exceptional customer service and can’t wait to share a story about a time you delighted a customer 
  • You understand that we must be adaptable in order to be accountable 
  • You’re a believer in work/life balance, but “inbox zero” is a way of life while your collaborators are working standard hours 

Preferred  

  • Experience with Microsoft services incentives programs 
  • Experience in creating and processing Private Offer orders 
  • Bachelor's degree or above preferred 

The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons. 

Success Criteria

  • KPIs: T2 Partner Satisfaction, T2 revenue, T2 support actions 
  • Measurable criteria: Hosting incentives, T2 support actions, documentation and process updates 

Organizational Alignment

  • This role reports to the Director of Hyperscaler Operations 
  • Collaboration with Program Manager, Sales and Partners 

What we offer 

  • Generous pay with bonus structure (quarterly or bi-annual depending on the role)
  • Independent environment without a lot of red tape where you are empowered to make decisions
  • Substantial benefits package that includes:
      • Full suite of medical coverage with A+ carriers, Dental, and Vision with strong employer contributions plus additional voluntary coverage available for Pets, Identity Theft Protection, Accident & Critical Illness
      • 401k program with employer matching 50% up to the first 10% of employee’s contributions
      • Wellness plan that includes credits to premiums and employer contributions towards the savings plan of your choice
      • Access to EAP and concierge services plus pre-paid legal at no cost
      • Abundant time off that includes paid holidays, floating holidays, your birthday off, a volunteer day, and discretionary time off (DTO)
      • Employee stock purchase plan
      • Learning and development opportunities galore, tuition reimbursement, and much more!
      • Specific to Nashville and Milwaukee-based office employees: company-paid parking
  • Winning culture, inclusive environment, and friendly people all over the world
  • A remote-friendly organization, with colleagues working remotely either part or full-time

Target compensation for this role will be $85k - $95K USD(mix of base salary and bonus). Actual offers may be higher or lower than this range and will be determined based on a variety of factors, including (but not limited to) candidates’ qualifications, experience, education, and work location.

We are not able to consider candidates residing in the state of Hawaii currently.


Job Function
Sales
Accommodations
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.   
Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.  
  
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program. 
Qualifications:

What you offer

  • Demonstrated experience using AI in a practical, applied way — such as improving workflows, automating tasks, enabling better decisionmaking, or increasing impact in prior roles.This does not require deep technical or engineering expertise in AI; we value applied use, experimenting, and a mindset of curiosity and continuous learning.  
  • 3+ years of experience with the Microsoft SPLA program 
  • Proactive, self-motivated and able to work independently across multiple teams 
  • Excellent communication, presentation and interpersonal skills 
  • Strong project management, problem-solving and analytical skills 
  • You’re accustomed to being the first to find new information, figuring out the “why and how” and crafting training programs for teams that need to stay up to speed  
  • You’re committed to delivering exceptional customer service and can’t wait to share a story about a time you delighted a customer 
  • You understand that we must be adaptable in order to be accountable 
  • You’re a believer in work/life balance, but “inbox zero” is a way of life while your collaborators are working standard hours 

Preferred  

  • Experience with Microsoft services incentives programs 
  • Experience in creating and processing Private Offer orders 
  • Bachelor's degree or above preferred 

The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons. 

Success Criteria

  • KPIs: T2 Partner Satisfaction, T2 revenue, T2 support actions 
  • Measurable criteria: Hosting incentives, T2 support actions, documentation and process updates 

Organizational Alignment

  • This role reports to the Director of Hyperscaler Operations 
  • Collaboration with Program Manager, Sales and Partners 

What we offer 

  • Generous pay with bonus structure (quarterly or bi-annual depending on the role)
  • Independent environment without a lot of red tape where you are empowered to make decisions
  • Substantial benefits package that includes:
      • Full suite of medical coverage with A+ carriers, Dental, and Vision with strong employer contributions plus additional voluntary coverage available for Pets, Identity Theft Protection, Accident & Critical Illness
      • 401k program with employer matching 50% up to the first 10% of employee’s contributions
      • Wellness plan that includes credits to premiums and employer contributions towards the savings plan of your choice
      • Access to EAP and concierge services plus pre-paid legal at no cost
      • Abundant time off that includes paid holidays, floating holidays, your birthday off, a volunteer day, and discretionary time off (DTO)
      • Employee stock purchase plan
      • Learning and development opportunities galore, tuition reimbursement, and much more!
      • Specific to Nashville and Milwaukee-based office employees: company-paid parking
  • Winning culture, inclusive environment, and friendly people all over the world
  • A remote-friendly organization, with colleagues working remotely either part or full-time

Target compensation for this role will be $85k - $95K USD(mix of base salary and bonus). Actual offers may be higher or lower than this range and will be determined based on a variety of factors, including (but not limited to) candidates’ qualifications, experience, education, and work location.

We are not able to consider candidates residing in the state of Hawaii currently.

Education:UNAVAILABLEEmployment Type: UNAVAILABLE

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