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Microsoft Dynamics 365 Customization And Configuration Jobs

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Microsoft Dynamics 365 Customization And Configuration information

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How much do microsoft dynamics 365 customization and configuration jobs pay per year?

As of Sep 9, 2026, the average yearly pay for microsoft dynamics 365 customization and configuration in the United States is $110,056.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $119,500.00 per year, depending on experience, location, and employer.

What is Microsoft Dynamics 365 customization and configuration?

Microsoft Dynamics 365 customization and configuration refers to the process of tailoring the Dynamics 365 platform to meet the specific needs of a business. Customization involves modifying the system beyond its standard capabilities, such as creating custom entities, workflows, or plugins. Configuration, on the other hand, refers to adjusting the settings and features available within the platform, like changing forms, views, and security roles, without altering the underlying code. Both customization and configuration help organizations optimize Dynamics 365 for their unique business processes and improve productivity.

What are the key skills and qualifications needed to thrive as a Microsoft Dynamics 365 customization and configuration specialist?

To excel in Microsoft Dynamics 365 Customization and Configuration, you need a solid understanding of business processes, CRM/ERP concepts, and experience with Dynamics 365 modules, often supported by relevant Microsoft certifications. Familiarity with Power Platform tools, Power Apps, Power Automate, and Dynamics 365 administration portals is typically required. Strong problem-solving, analytical thinking, and effective communication skills help professionals gather requirements and collaborate with stakeholders. These competencies ensure tailored solutions that drive business efficiency and maximize the value of Dynamics 365 implementations.

What are some common challenges faced when customizing and configuring Microsoft Dynamics 365, and how can they be addressed?

A common challenge in Microsoft Dynamics 365 customization and configuration is balancing system flexibility with maintaining upgrade compatibility and performance. Customizations can sometimes lead to unexpected issues during software updates or slow down system processes if not implemented according to best practices. Collaborating closely with business stakeholders and IT teams, documenting all changes, and following Microsoft's recommended guidelines can help mitigate these risks. Additionally, leveraging out-of-the-box features whenever possible and thoroughly testing customizations in a sandbox environment before deployment are crucial steps for success.

What is the difference between Microsoft Dynamics 365 Customization And Configuration vs Microsoft Dynamics 365 Functional Consultant?

AspectMicrosoft Dynamics 365 Customization And ConfigurationMicrosoft Dynamics 365 Functional Consultant
Primary RoleAdjusts and personalizes Dynamics 365 to meet business needs through customization and configurationAnalyzes business requirements and implements solutions using Dynamics 365 features
Skills & CertificationsKnowledge of Dynamics 365 customization tools, certifications like MB-220Business analysis, functional design, certifications like MB-240
Work EnvironmentTechnical teams, system administrators, developersBusiness analysts, project managers, functional consultants
Industry UsageUsed across industries for system setup and personalizationUsed for requirement gathering and solution design in projects

While both roles work closely within Dynamics 365 projects, the Customization And Configuration specialist focuses on technical setup, whereas the Functional Consultant bridges business needs with system capabilities.

More about Microsoft Dynamics 365 Customization And Configuration jobs

What job categories do people searching Microsoft Dynamics 365 Customization And Configuration jobs look for?

The top searched job categories for Microsoft Dynamics 365 Customization And Configuration jobs are:

Infographic showing various Microsoft Dynamics 365 Customization And Configuration job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 89% Full Time, 7% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $110,056 per year, or $52.9 per hour.

Microsoft Dynamics 365 Project Operations Functional Consultant

Edison, NJ • On-site

Xtivia Inc
IT Services • 201 - 500 employees

$105K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

Description:

XTIVIA: Microsoft Dynamics 365 Project Operations 

Work Location: Remote within the United States (Preference for candidates in or near the Reston, VA area)

Duration: Full Time

Travel: Occasional, up to 30%


While this is a remote position, candidates located in or near the Reston, VA area are preferred due to team collaboration and client needs. We welcome qualified candidates from across the United States to apply.


At this time, XTIVIA cannot transfer or sponsor a work visa for this position. Due to federal security clearance requirements, applicants must be U.S. Citizens and reside in the United States.


How you will make a difference

As XTIVIA continues to expand its Microsoft Dynamics 365 practice, we are looking for an experienced Functional Consultant to help organizations transform and optimize their project-based business operations.


The Microsoft Dynamics 365 Project Operations Functional Consultant will partner directly with clients to understand their business processes, translate business requirements into Microsoft Dynamics 365 Project Operations solutions, and guide clients through successful implementations.


You will help clients improve project planning and delivery, resource management, time and expense processes, project costing and billing, and overall project visibility through effective use of Microsoft Dynamics 365 Project Operations.

Success in this role requires strong hands-on Microsoft Dynamics 365 Project Operations functional expertise, a solid understanding of project-based business processes, and experience guiding clients through the full implementation lifecycle.


Responsibilities

  • Partner with clients to gather, analyze, and document business and functional requirements.
  • Translate business requirements into effective Microsoft Dynamics 365 Project Operations solutions.
  • Configure and implement Microsoft Dynamics 365 Project Operations functionality, including project planning, resource management and scheduling, project budgeting and forecasting, time and expense management, project costing, billing, and project financial tracking.
  • Lead client discovery sessions and workshops to understand current-state processes, identify business needs, and recommend solutions and best practices.
  • Guide clients through process design and configuration decisions related to project-based operations.
  • Collaborate with technical consultants, developers, and solution architects to support integrations between Microsoft Dynamics 365 Project Operations and other enterprise applications.
  • Develop functional specifications, business process documentation, configuration documentation, and user guides.
  • Lead functional testing, User Acceptance Testing (UAT), and solution validation.
  • Identify and troubleshoot functional issues throughout implementation and deployment.
  • Deliver end-user training and support client adoption of Microsoft Dynamics 365 Project Operations.
  • Provide functional support during implementation, go-live, and post-go-live stabilization.
  • Partner with project managers and other members of the delivery team to support successful project execution and client outcomes.
Requirements:

What you bring to your new team

  • Equivalent professional experience will be considered in lieu of a degree.
  • 5+ years of experience as a Functional Consultant or in a similar client-facing consulting role.
  • Hands-on experience implementing and configuring Microsoft Dynamics 365 Project Operations.
  • Strong understanding of project-based business processes, including project planning, resource management and scheduling, budgeting and forecasting, time and expense management, project costing, billing, and project financial tracking.
  • Experience gathering and documenting business requirements and translating them into functional solutions.
  • Experience leading or supporting client discovery sessions, solution design, configuration, testing, UAT, training, and go-live activities.
  • Experience working with integrations between Microsoft Dynamics 365 Project Operations and other enterprise applications.
  • Strong analytical and problem-solving skills.
  • Strong communication skills with the ability to effectively work with both business and technical stakeholders.

How you add even MORE value

  • Government contracting (GovCon) industry experience.
  • Experience leading or delivering full lifecycle Microsoft Dynamics 365 Project Operations implementations.
  • Experience implementing Professional Services Automation (PSA) solutions or other project-based services solutions.
  • Experience with other Microsoft Dynamics 365 applications, Microsoft Power Platform, or related Microsoft technologies.
  • Microsoft Dynamics 365 or Power Platform certifications.
  • Previous consulting experience with a Microsoft Partner or professional services organization.

Get to know XTIVIA

XTIVIA is an innovative B2B technology enterprise solutions company committed to providing integrated technology solutions and services, delivering measurable results as a trusted industry thought leader for more than 30 years. Our services include managed services and business solutions, including DevOps, CRM, and ITSM; database support and management; application solutions, including mobile apps; ERP solutions for GovCon and the private sector; and platform integration through APIs and digital experience CMS solutions.


If you can imagine the business outcome, XTIVIA can create it with technology.

XTIVIA has offices in Colorado, New York, New Jersey, Texas, and Virginia.


How we take care of our team members

For XTIVIA to recruit and retain the most experienced and talented people, XTIVIA offers a highly competitive and comprehensive benefits package. Our employees are our corporate family, so benefits extend beyond our employees to include their families.

We provide affordable medical, dental, and vision benefits. Additional benefits include a 401(k) plan with company match, company-paid disability and life insurance, voluntary life insurance options, an Employee Assistance Program (EAP), identity and fraud protection, and recognition and wellness programs.


To promote a healthy work-life balance, XTIVIA offers flexible paid time off and remote and flexible work options, enabling you to spend time with family and recharge without worrying about PTO accruals. We also encourage ongoing professional development through paid training and certification opportunities.


Expected Salary Range: $105,000 - $125,000 (determined by experience and technical depth), plus a robust departmental performance bonus plan. Compensation will be based on skills, experience, and overall qualifications. Please connect with your recruiter to learn more.


What we promise

At XTIVIA, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, age, sex, national origin, disability status, genetics, military and veteran status, sexual orientation, gender identity or expression, marital status, parental status, or any other characteristic protected by applicable law.


XTIVIA believes that diversity and inclusion among our team members are critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.