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Microsoft Dynamics 365 Customization And Configuration Jobs

Required Skills and Experience: • 10+ years direct experience in Microsoft Dynamics 365, Field service, Portals • Experience with Microsoft Dynamics 365 configuration, customization, plugin and ...

Strong experience with Microsoft Dynamics 365 Customer Engagement (CE), including customization, configuration, workflows, business process flows, plugins, and integrations. * Hands-on experience ...

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Microsoft Dynamics 365 Customization And Configuration information

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$21.5K

$110.1K

$156K

How much do microsoft dynamics 365 customization and configuration jobs pay per year?

As of Sep 9, 2026, the average yearly pay for microsoft dynamics 365 customization and configuration in the United States is $110,056.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $119,500.00 per year, depending on experience, location, and employer.

What is Microsoft Dynamics 365 customization and configuration?

Microsoft Dynamics 365 customization and configuration refers to the process of tailoring the Dynamics 365 platform to meet the specific needs of a business. Customization involves modifying the system beyond its standard capabilities, such as creating custom entities, workflows, or plugins. Configuration, on the other hand, refers to adjusting the settings and features available within the platform, like changing forms, views, and security roles, without altering the underlying code. Both customization and configuration help organizations optimize Dynamics 365 for their unique business processes and improve productivity.

What are the key skills and qualifications needed to thrive as a Microsoft Dynamics 365 customization and configuration specialist?

To excel in Microsoft Dynamics 365 Customization and Configuration, you need a solid understanding of business processes, CRM/ERP concepts, and experience with Dynamics 365 modules, often supported by relevant Microsoft certifications. Familiarity with Power Platform tools, Power Apps, Power Automate, and Dynamics 365 administration portals is typically required. Strong problem-solving, analytical thinking, and effective communication skills help professionals gather requirements and collaborate with stakeholders. These competencies ensure tailored solutions that drive business efficiency and maximize the value of Dynamics 365 implementations.

What are some common challenges faced when customizing and configuring Microsoft Dynamics 365, and how can they be addressed?

A common challenge in Microsoft Dynamics 365 customization and configuration is balancing system flexibility with maintaining upgrade compatibility and performance. Customizations can sometimes lead to unexpected issues during software updates or slow down system processes if not implemented according to best practices. Collaborating closely with business stakeholders and IT teams, documenting all changes, and following Microsoft's recommended guidelines can help mitigate these risks. Additionally, leveraging out-of-the-box features whenever possible and thoroughly testing customizations in a sandbox environment before deployment are crucial steps for success.

What is the difference between Microsoft Dynamics 365 Customization And Configuration vs Microsoft Dynamics 365 Functional Consultant?

AspectMicrosoft Dynamics 365 Customization And ConfigurationMicrosoft Dynamics 365 Functional Consultant
Primary RoleAdjusts and personalizes Dynamics 365 to meet business needs through customization and configurationAnalyzes business requirements and implements solutions using Dynamics 365 features
Skills & CertificationsKnowledge of Dynamics 365 customization tools, certifications like MB-220Business analysis, functional design, certifications like MB-240
Work EnvironmentTechnical teams, system administrators, developersBusiness analysts, project managers, functional consultants
Industry UsageUsed across industries for system setup and personalizationUsed for requirement gathering and solution design in projects

While both roles work closely within Dynamics 365 projects, the Customization And Configuration specialist focuses on technical setup, whereas the Functional Consultant bridges business needs with system capabilities.

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What job categories do people searching Microsoft Dynamics 365 Customization And Configuration jobs look for?

The top searched job categories for Microsoft Dynamics 365 Customization And Configuration jobs are:

Infographic showing various Microsoft Dynamics 365 Customization And Configuration job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 89% Full Time, 7% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $110,056 per year, or $52.9 per hour.

ERP Dynamics 365 Developer

Washington, DC • On-site

CEDENT
IT Services • 11 - 50 employees

Contractor

Re-posted 24 days ago


Job description

Looking for a MS Dynamics 365 Developer with 10+ yrs of experience for a C2C role in Washington DC on Cedent's W-2.
Responsibilities / Tasks:
• Lead the technical team in the implementation of Dynamics 365 for Customer Service and Customer Insights.
• Collaborate with business stakeholders to define requirements and identify key business processes that will be supported by the new solution.
• Develop a solution architecture that is scalable, efficient, and meets the needs of the business.
• Drive the implementation of Dynamics 365, including customization, configuration, and integration with other systems.
• Manage the development process, including code review, testing, and deployment.
• Ensure that the solution meets security and compliance requirements.
• Provide guidance and support to the development team and collaborate with other IT teams to ensure successful integration with other systems.
• Troubleshoot technical issues and provide solutions to technical problems.
• Assist engineering teams in eliminating technical debt.
• Utilize Azure DevOps CI/CD for deployment.
• Automated testing (Unit, Integration, End-End, Performance) to ensure high-quality and efficient delivery of the solution
• Document technical design and architecture and provide knowledge transfer to other team members.
• Ensure that the implementation is delivered on time and within budget.
Required Skills and Experience:
• 10+ years direct experience in Microsoft Dynamics 365, Field service, Portals
• Experience with Microsoft Dynamics 365 configuration, customization, plugin and SDK based development.
• Experience with MS Power Apps/Flows
• Experience with Visual Studio
• Technically fluent in programming languages, including .NET, C#, ASP.NET, JavaScript, XML, jQuery, CSS and HTML

Cedent logo

About Cedent

Sourced by ZipRecruiter

CEDENT strives to attract and retain the best people and provide an environment where they can all develop professionally and build a rewarding career. As a result, we create an inclusive environment that is rich in diversity, acknowledges each individual's uniqueness and promotes respect, personal achievement and stewardship. Our clients are global and so is CEDENT. We build and maintain a global workforce that includes people from different backgrounds, with a vast range of skills and experience all united by a common culture and commitment to help our clients achieve high performance. Cultivating a diverse workforce and inclusive work environment makes business sense. Our peoples varied skills are the talent engine that powers CEDENT, enabling it in turn to deliver the innovative solutions that help our clients outperform competitors.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Plano, TX, US

Year founded

2008