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Microsoft Dynamics 365 Customization And Configuration Jobs

Required Skills and Experience: • 10+ years direct experience in Microsoft Dynamics 365, Field service, Portals • Experience with Microsoft Dynamics 365 configuration, customization, plugin and ...

Strong experience with Microsoft Dynamics 365 Customer Engagement (CE), including customization, configuration, workflows, business process flows, plugins, and integrations. * Hands-on experience ...

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Microsoft Dynamics 365 Customization And Configuration information

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$21.5K

$110.1K

$156K

How much do microsoft dynamics 365 customization and configuration jobs pay per year?

As of Aug 19, 2026, the average yearly pay for microsoft dynamics 365 customization and configuration in the United States is $110,056.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $119,500.00 per year, depending on experience, location, and employer.

What is Microsoft Dynamics 365 customization and configuration?

Microsoft Dynamics 365 customization and configuration refers to the process of tailoring the Dynamics 365 platform to meet the specific needs of a business. Customization involves modifying the system beyond its standard capabilities, such as creating custom entities, workflows, or plugins. Configuration, on the other hand, refers to adjusting the settings and features available within the platform, like changing forms, views, and security roles, without altering the underlying code. Both customization and configuration help organizations optimize Dynamics 365 for their unique business processes and improve productivity.

What are the key skills and qualifications needed to thrive as a Microsoft Dynamics 365 customization and configuration specialist?

To excel in Microsoft Dynamics 365 Customization and Configuration, you need a solid understanding of business processes, CRM/ERP concepts, and experience with Dynamics 365 modules, often supported by relevant Microsoft certifications. Familiarity with Power Platform tools, Power Apps, Power Automate, and Dynamics 365 administration portals is typically required. Strong problem-solving, analytical thinking, and effective communication skills help professionals gather requirements and collaborate with stakeholders. These competencies ensure tailored solutions that drive business efficiency and maximize the value of Dynamics 365 implementations.

What are some common challenges faced when customizing and configuring Microsoft Dynamics 365, and how can they be addressed?

A common challenge in Microsoft Dynamics 365 customization and configuration is balancing system flexibility with maintaining upgrade compatibility and performance. Customizations can sometimes lead to unexpected issues during software updates or slow down system processes if not implemented according to best practices. Collaborating closely with business stakeholders and IT teams, documenting all changes, and following Microsoft's recommended guidelines can help mitigate these risks. Additionally, leveraging out-of-the-box features whenever possible and thoroughly testing customizations in a sandbox environment before deployment are crucial steps for success.

What is the difference between Microsoft Dynamics 365 Customization And Configuration vs Microsoft Dynamics 365 Functional Consultant?

AspectMicrosoft Dynamics 365 Customization And ConfigurationMicrosoft Dynamics 365 Functional Consultant
Primary RoleAdjusts and personalizes Dynamics 365 to meet business needs through customization and configurationAnalyzes business requirements and implements solutions using Dynamics 365 features
Skills & CertificationsKnowledge of Dynamics 365 customization tools, certifications like MB-220Business analysis, functional design, certifications like MB-240
Work EnvironmentTechnical teams, system administrators, developersBusiness analysts, project managers, functional consultants
Industry UsageUsed across industries for system setup and personalizationUsed for requirement gathering and solution design in projects

While both roles work closely within Dynamics 365 projects, the Customization And Configuration specialist focuses on technical setup, whereas the Functional Consultant bridges business needs with system capabilities.

More about Microsoft Dynamics 365 Customization And Configuration jobs
Infographic showing various Microsoft Dynamics 365 Customization And Configuration job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $110,056 per year, or $52.9 per hour.

Senior Dynamics Developer

VIS IT Solutions Inc

Richmond, VA • On-site

Contractor

Re-posted 24 days ago


Job description

Hi,

Please find the job description below

Role: Dynamics Developer (779615)

Location: Richmond, VA – 23219 - Both Web Cam and In Person Interview

seeking a Senior Dynamics 365 Developer. The ideal candidate will be skilled and experienced in Microsoft’s Power Platform, to include Dynamics 365, PowerApps, Power Automate, Power Pages, Dataverse.

Responsibilities:

·        Expertise in Dynamics 365 Customer Engagement – Dynamics 365 Customer Service module.

·        Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.

·        Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions.

·        Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.

·        Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.

·        Strong knowledge of Microsoft’s licensing model for Dynamics 365 and Power Platform.

·        Adhere to best practices when implementing business solutions and define/refine a governance approach for the platform’s use at VDOT.

·        Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.

·        Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.

·        Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.

·        Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.

·        Contribute to improving our processes and policies within the Business Enablement Services program.

·        Preferred Experience with Devops in Power Platform (Power Pipelines/ALM Accelerator)

·        Other duties as assigned.

 

Professional Experience:

·        Strong organizational and interpersonal skills.

·        Logical, clear and concise written and verbal communication skills.

·        Ability to work seamlessly within a team as well as manage individual tasks.

·        Ability to react quickly to a fast paced, rapidly changing environment.

·        Rely on experience and judgment to plan and accomplish goals.

·        Independently perform a variety of complicated tasks.

·        Work with a team of Developers and System Engineers.

·        Communicate clearly and effectively, both speaking and in writing.

·        Review & refine existing processes to better align with agency/group priorities.

·        Review the existing procedures and propose, execute, and/or direct necessary changes.

·        Participate in on-call duties as necessary.

·        Be able to work–from-home and still provide expected level of support.

Be available to support after hours work as needed.