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Microsoft Dynamics 365 Customization And Configuration Jobs

Concord IT Systems

Dynamics 365 Lead

Richmond, VA · On-site

NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#. • Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development ...

TMS

Power Apps & Dynamics 365 Lead

Richmond, VA · On-site

Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage. * Strong experience with troubleshooting and remediation of technical issues within ...

Georgia IT Inc

icrosoft Dynamics 365

Manhattan, NY · On-site

... using Microsoft Dynamics 365 CE. This role requires a deep understanding of the Dynamics 365 CE platform, including customization, configuration, and integration with other systems. Key ...

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Microsoft Dynamics 365 Customization And Configuration information

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$21.5K

$110.1K

$156K

How much do microsoft dynamics 365 customization and configuration jobs pay per year?

As of Jul 3, 2026, the average yearly pay for microsoft dynamics 365 customization and configuration in the United States is $110,056.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $119,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Microsoft Dynamics 365 Customization and Configuration specialist, and why are they important?

To excel in Microsoft Dynamics 365 Customization and Configuration, you need a solid understanding of business processes, CRM/ERP concepts, and experience with Dynamics 365 modules, often supported by relevant Microsoft certifications. Familiarity with Power Platform tools, Power Apps, Power Automate, and Dynamics 365 administration portals is typically required. Strong problem-solving, analytical thinking, and effective communication skills help professionals gather requirements and collaborate with stakeholders. These competencies ensure tailored solutions that drive business efficiency and maximize the value of Dynamics 365 implementations.

What are some common challenges faced when customizing and configuring Microsoft Dynamics 365, and how can they be addressed?

A common challenge in Microsoft Dynamics 365 customization and configuration is balancing system flexibility with maintaining upgrade compatibility and performance. Customizations can sometimes lead to unexpected issues during software updates or slow down system processes if not implemented according to best practices. Collaborating closely with business stakeholders and IT teams, documenting all changes, and following Microsoft's recommended guidelines can help mitigate these risks. Additionally, leveraging out-of-the-box features whenever possible and thoroughly testing customizations in a sandbox environment before deployment are crucial steps for success.

What is Microsoft Dynamics 365 customization and configuration?

Microsoft Dynamics 365 customization and configuration refers to the process of tailoring the Dynamics 365 platform to meet the specific needs of a business. Customization involves modifying the system beyond its standard capabilities, such as creating custom entities, workflows, or plugins. Configuration, on the other hand, refers to adjusting the settings and features available within the platform, like changing forms, views, and security roles, without altering the underlying code. Both customization and configuration help organizations optimize Dynamics 365 for their unique business processes and improve productivity.

What is the difference between Microsoft Dynamics 365 Customization And Configuration vs Microsoft Dynamics 365 Functional Consultant?

AspectMicrosoft Dynamics 365 Customization And ConfigurationMicrosoft Dynamics 365 Functional Consultant
Primary RoleAdjusts and personalizes Dynamics 365 to meet business needs through customization and configurationAnalyzes business requirements and implements solutions using Dynamics 365 features
Skills & CertificationsKnowledge of Dynamics 365 customization tools, certifications like MB-220Business analysis, functional design, certifications like MB-240
Work EnvironmentTechnical teams, system administrators, developersBusiness analysts, project managers, functional consultants
Industry UsageUsed across industries for system setup and personalizationUsed for requirement gathering and solution design in projects

While both roles work closely within Dynamics 365 projects, the Customization And Configuration specialist focuses on technical setup, whereas the Functional Consultant bridges business needs with system capabilities.

More about Microsoft Dynamics 365 Customization And Configuration jobs
What job categories do people searching Microsoft Dynamics 365 Customization And Configuration jobs look for? The top searched job categories for Microsoft Dynamics 365 Customization And Configuration jobs are:
Microsoft Dynamics 365 Customization And Configuration jobs near you

Dynamics 365 Lead

Concord IT Systems

Richmond, VA • On-site

Other

Posted 10 days ago

Job description

Role: Dynamics 365 Lead
Location: Richmond, VA (Hybrid)
Long term
Client: VenusGeo/ VDOT
Rate: 80/hr on C2C
VDOT is looking for a D365 Lead to spearhead the deployment, customization, and management of Microsoft Dynamics 365 projects especially in the Customer Engagement (CE) module. This role involves leading the implementation, and continuous improvement of the CRM system to enhance business processes. The ideal candidate will have a strong background in Dynamics 365 CRM solutions, Dataverse, and the ability to translate business needs into technological solutions.
Responsibilities:
• Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of D365 solutions.
. Serves as the primary point of contact and subject matter expert for all CRM development related issues, concerns, and needs.
• Expertise in Dynamics 365 Customer Engagement - Customer Service and Power Apps/Automate development.
• Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#.
• Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
• Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes.
• Manage entity ownership; manage entity properties; understand system and custom entities
• Implement workflows; identify workflow types; implement dialogs and custom actions; identify when to use business process flows, workflow dialogs, and custom actions.
• Create business process flows; enable business process flows; work with steps, stages, and categories; work with multiple entities; use conditional branching; implement role-driven business process flows.
• Strong knowledge of Microsoft's licensing model for Dynamics 365 and Power Platform.
• Adhere to best practices when implementing business solutions and define/refine a governance approach for the platform's use at VDOT.
• Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
• Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.
• Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.
• Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.
• Contribute to improving our processes and policies within the Business Enablement Services program.
• Preferred Experience with DevOps in Power Platform (Power Pipelines/ALM Accelerator)
Skills:
  • Experience as a D365 Technical Lead
  • Experience with creating and managing of solution using Dynamics 365 CRM - Customer Service.
  • Experience with customization and implementation of Forms, Views, Plug-Ins, Workflows and BPFs in D365
  • Custom development experience using .Net, JavaScript and C#
  • Experience with Power Platform and Dataverse
  • Experience with using standard & premium connectors with PowerApps and Power Automate
  • Experience in SharePoint Online, Microsoft 365 services
  • Experience with DevOps in Power Platform/D365 Environments
  • Experience with Data Integrations and Migrations using SSIS Packages

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