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Microsoft Azure Help Desk Jobs (NOW HIRING)

Prolim Global

Help Desk 1

Austin, TX · On-site

$19.75 - $26.75/hr

PROLIM (www.prolim.com) is currently seeking Help Desk 1 for one of our top Client for Location ... Experience with cloud platforms and technologies like Microsoft Azure * A strong desire to grow and ...

PROLIM Global Corporation

Help Desk 1

Austin, TX · On-site

$19.75 - $26.75/hr

PROLIM (www.prolim.com) is currently seeking Help Desk 1 for one of our top Client for Location ... Experience with cloud platforms and technologies like Microsoft Azure * A strong desire to grow and ...

Hireblazer

Help Desk /Technical Support

Austin, TX · On-site

$19.75 - $26.75/hr

Title: Help Desk /Technical Support Duration: 12+ Months Location: Austin, TX 78701. The working ... like Microsoft Azure Preferred Skills: * 1 Year of Preferred A strong desire to grow and advance ...

Whopper Technologies

Help Desk Analyst

Memphis, TN · On-site

$20 - $27.25/hr

Technical Support Specialist (Help Desk Analyst) Location: Memphis, TN (Onsite 5 Days/Week, Monday ... Administer and support Microsoft Entra ID (Azure Active Directory) and Microsoft Intune for ...

Vamonos IT LLC

Microsoft Azure Engineer

Ashburn, VA · Remote

$57 - $76.25/hr

Microsoft Azure Engineer Location: Remotework authorized,with occasional travel to customer ... cannot help but notice. Our core values of Exceptional Service, Accountability, Continual ...

Enterfusion

IT Help Desk Technician

Orlando, FL · On-site

$48K - $65K/yr

AWS cloud services (S3, EC2, VPC) or Microsoft Azure. * Windows 2012 Server or newer Active ... The Help Desk Technician is a non-exempt, salaried position which is expected to work 40 hours per ...

Diverge IT

Sr. Help Desk Technician

Plano, TX · On-site

$32 - $34/hr

Senior Help Desk Technician Job Type: Full-time Schedule: 8A-5P PST Monday - Friday Work Location ... Microsoft 365 (Admin portal), Azure (Entra), Intune (Endpoint Manager), and MACs up to Catalina ...

Diverge IT

Sr. Help Desk Technician

Plano, TX

$32 - $34/hr

Senior Help Desk Technician Job Type: Full-time Schedule: 8A-5P PST Monday - Friday Work Location ... Microsoft 365 (Admin portal), Azure (Entra), Intune (Endpoint Manager), and MACs up to Catalina ...

Vamonosit

Microsoft Azure Engineer

Ashburn, VA · On-site

$57 - $76.25/hr

Microsoft Azure Engineer Location Remotework authorized, with occasional travel to customer ... cannot help but notice. Our core values of Exceptional Service, Accountability, Continual ...

Vamonos IT LLC

Microsoft Azure Engineer

Ashburn, VA · On-site

$85K - $115K/yr

Microsoft Azure Engineer Location: Remote work authorized, with occasional travel to customer ... cannot help but notice. Our core values of Exceptional Service, Accountability, Continual ...

Vamonosit

$41 - $55/hr

Microsoft Azure Engineer Location Remotework authorized, with occasional travel to customer ... cannot help but notice. Our core values of Exceptional Service, Accountability, Continual ...

Vamonos IT

Microsoft Azure Engineer

Ashburn, VA · Remote

$85K - $115K/yr

Microsoft Azure Engineer Location: Remote work authorized, with occasional travel to customer ... cannot help but notice. Our core values of Exceptional Service, Accountability, Continual ...

DivergeIT

Sr. Help Desk Technician

Plano, TX · On-site

$32 - $34/hr

Senior Help Desk Technician Job Type: Full-time Schedule: 8A-5P PST Monday - Friday Work Location ... Microsoft 365 (Admin portal), Azure (Entra), Intune (Endpoint Manager), and MACs up to Catalina ...

Infojini Inc

HELP DESK

Washington, DC

$23.25 - $31.75/hr

At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft ... help desk cases via CA Service Desk or BMC Remedy. 2.At least Two years' experience in desktop ...

UNITED SYSTEMS

Desktop Technician Tier 2

Oklahoma City, OK · On-site

$18.75 - $24/hr

... help desk ticketing system. * Track and manage hardware and software assets at client sites ... CompTIA Network+ * Microsoft 365 Fundamentals * Equivalent certifications may be considered.

Computer Point

Be Seen First

IT Help Desk / On-Site Technician (Tier II)

Jacksonville, FL · On-site

$45K - $60K/yr

Qualifications: * 2+ years of Help Desk experience * Candidates must have previous MSP experience ... Experience with Microsoft 365/ Microsoft Azure Duties and Requirements: * Able to work individually ...

Robert Half

Help Desk/Desktop Support Analyst

Dearborn, MI · On-site

$26.60 - $30.80/hr

Troubleshoot problems involving Windows systems, Microsoft 365 applications, and everyday end-user ... Manage user accounts, permissions, and access requests across Active Directory and Azure Active ...

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Microsoft Azure Help Desk information

See salary details

$37.5K

$83.8K

$124.5K

How much do microsoft azure help desk jobs pay per year?

As of Sep 13, 2026, the average yearly pay for microsoft azure help desk in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is a Microsoft Azure Help Desk?

A Microsoft Azure Help Desk is a support service that assists users and organizations with issues related to Microsoft Azure, which is a cloud computing platform. The help desk typically handles tasks such as troubleshooting technical problems, providing guidance on Azure services, managing user accounts, and addressing security concerns. Azure help desk professionals may also support deployment, configuration, and maintenance of cloud resources. Their goal is to ensure smooth operation and usage of Azure services for clients and end-users.

What are the key skills and qualifications needed to thrive as a Microsoft Azure Help Desk professional?

To thrive as a Microsoft Azure Help Desk professional, you need a solid understanding of cloud computing concepts, troubleshooting skills, and familiarity with Microsoft Azure platforms, often supported by certifications like Microsoft Certified: Azure Fundamentals. Experience with ticketing systems, remote desktop tools, and the Azure portal is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure effective support, minimize downtime, and maintain user satisfaction in cloud-based environments.

What are some common challenges faced by Microsoft Azure Help Desk professionals, and how can they be addressed?

Microsoft Azure Help Desk professionals often encounter challenges such as troubleshooting complex cloud configurations, staying updated with frequent Azure platform changes, and managing time effectively when handling multiple support tickets. To address these, it’s important to maintain strong documentation habits, actively participate in ongoing Azure training, and collaborate closely with both internal IT teams and clients. Building a solid knowledge base and leveraging available Microsoft resources can also help resolve issues more efficiently and enhance customer satisfaction.

What is the difference between Microsoft Azure Help Desk vs Microsoft Azure Support Specialist?

AspectMicrosoft Azure Help DeskMicrosoft Azure Support Specialist
CertificationsBasic Azure certifications (e.g., AZ-900)Advanced Azure certifications (e.g., AZ-104, AZ-303)
Work EnvironmentHelp desk, Tier 1 support, troubleshootingTechnical support, issue resolution, escalation
Employer & Industry UsageIT service providers, internal IT teamsCloud service providers, enterprise IT departments

The Microsoft Azure Help Desk primarily handles initial customer inquiries, troubleshooting basic issues, and providing general support. In contrast, the Microsoft Azure Support Specialist deals with more complex technical problems, offers advanced solutions, and often escalates issues when necessary. Both roles require Azure knowledge but differ in complexity and scope.

What are popular job titles related to Microsoft Azure Help Desk jobs?

For Microsoft Azure Help Desk jobs, the most frequently searched job titles are:

Infographic showing various Microsoft Azure Help Desk job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 71% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $83,781 per year, or $40.3 per hour.

Help Desk 1

Austin, TX • On-site

Prolim Global
IT Services • 201 - 500 employees
Learn more about Prolim Globalexternal

$19.75 - $26.75/hr

Contractor

Re-posted 29 days ago

Job description

PROLIM (www.prolim.com) is currently seeking  Help Desk 1 for one of our top Client for Location - 205 W 14th St, Austin, TX 78701 – On Site

Qualified candidates can directly send your updated resume and contact info via email: jayaprakash.hiremath@prolim.com

Job description:

Provides front-line technology support by answering and responding to inbound calls/emails in a timely and professional manner, gathering and analyzing information about the customer’s issue and determination of the best way to resolve the problem.

Provides basic support and troubleshooting, including password resets, printer configurations, break/fix instructions, website content updates, creates accounts and configure hardware as part of on‐boarding process, supports audio and video equipment in conference rooms, and support for more complex issues where configuration solutions have already been documented.

Responsible for ensuring that all support calls/emails are properly documented in the tracking system, escalating issues as appropriate, and communicating trends to management. 

SKILLS AND QUALIFICATIONS

  • Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).
  • Experience working with customers across all levels of technological proficiency.
  • Experience in the support of computers, the use of applicable programs and systems (such as Microsoft Office Suite, Windows 10, and Adobe products), and troubleshooting information systems
  • Experience with Active Directory
  • Experience with cloud platforms and technologies like Microsoft Azure
  • A strong desire to grow and advance within an organization with an opportunistic landscape
  • A strong desire to grow and advance within an organization with an opportunistic landscape

OTHER SPECIAL REQUIREMENTS

CompTIA A+, CompTIA ITF+, or equivalent certification highly preferred

Strong preference for temp to hire possibility

About PROLIM

PROLIM is a leading provider of PLM, IoT and Digital transformation solutions to Global Fortune 1000 companies. With 9 global offices in US, India, and Australia, PROLIM has won 30+ awards and proudly serving over 1200+ customers to innovate and improve their profitability and efficiency. PROLIM was founded in 2005 and is headquartered in Farmington Hills, USA. With the global footprint and expertise in latest technologies, PROLIM can partner with you to speed up your Digital Transformation journey.