ZipRecruiter

Log In

1

Microsoft Azure Help Desk Jobs (NOW HIRING)

Prolim Global

Help Desk 1

Austin, TX · On-site

$19.75 - $26.75/hr

PROLIM (www.prolim.com) is currently seeking Help Desk 1 for one of our top Client for Location ... Experience with cloud platforms and technologies like Microsoft Azure * A strong desire to grow and ...

Enterfusion

IT Help Desk Technician

Orlando, FL · On-site

$48K - $65K/yr

AWS cloud services (S3, EC2, VPC) or Microsoft Azure. * Windows 2012 Server or newer Active ... The Help Desk Technician is a non-exempt, salaried position which is expected to work 40 hours per ...

duvari group

Help Desk Analyst

Saint Louis, MO · Remote

$20 - $27.25/hr

You'd support internal users as part of the IT help desk while growing your career in a team ... Strong knowledge of Windows OS, Microsoft 365, Azure Entra, and remote support tools * Experience ...

Bone & Joint Clinic

Help Desk Analyst

Wausau, WI

$22 - $30/hr

Troubleshooting systems like Microsoft 365, workstations, phones, and healthcare applications (EMR ... Manage user access using best practices (AD, Azure AD, MFA, SSO) * Support onboarding/offboarding ...

Bone and Joint Center, S.C.

Help Desk Analyst

Wausau, WI · On-site

$23.01 - $33.59/hr

Troubleshooting systems like Microsoft 365, workstations, phones, and healthcare applications (EMR ... Manage user access using best practices (AD, Azure AD, MFA, SSO) * Support onboarding/offboarding ...

Three Saints Bay, LLC

Help Desk Technician I

Manassas, VA · On-site

$18.75 - $25.25/hr

Required : • 1-2 years of IT support, help desk, or customer-facing technical experience ... with Microsoft Intune or other MDM/EMM platforms • Familiarity with Azure Active Directory ...

duvari group

Help Desk Analyst

Saint Louis, MO · On-site

$26 - $28.50/hr

You'd support internal users as part of the IT help desk while growing your career in a team ... Strong knowledge of Windows OS, Microsoft 365, Azure Entra, and remote support tools * Experience ...

Bone and Joint Center, S.C.

Help Desk Analyst

Wausau, WI · On-site

$23.01 - $33.59/hr

Troubleshooting systems like Microsoft 365, workstations, phones, and healthcare applications (EMR ... Manage user access using best practices (AD, Azure AD, MFA, SSO) * Support onboarding/offboarding ...

IT TechPros, Inc.

Help Desk Specialist II

Escondido, CA · On-site

$22 - $27/hr

Manage and support Microsoft 365, including Exchange, Teams, SharePoint, and OneDrive * Assist with ... and Azure AD, including permissions, group policies, and password issues * Identify recurring ...

Vamonos IT LLC

Microsoft Azure Engineer

Ashburn, VA · On-site

$57 - $76.25/hr

Microsoft Azure Engineer Location: Remote work authorized, with occasional travel to customer ... cannot help but notice. Our core values of Exceptional Service, Accountability, Continual ...

IT TechPros, Inc.

Help Desk Specialist II

Escondido, CA · On-site

Manage and support Microsoft 365, including Exchange, Teams, SharePoint, and OneDrive * Assist with ... and Azure AD, including permissions, group policies, and password issues * Identify recurring ...

Infojini Inc

HELP DESK

Washington, DC · On-site

$23.25 - $31.75/hr

At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft ... help desk cases via CA Service Desk or BMC Remedy. 2.At least Two years' experience in desktop ...

Caine & Weiner

IT Help Desk

Dallas, TX · On-site

Responsibilities : • Provide tier 1 & 2 help desk support for onsite and remote employees • Set ... Azure experience • PC hardware repair and basic networking (DHCP/DNS/VPN) • Microsoft Office ...

next page

Showing results 1-20

All JobsMicrosoft Azure Help Desk Jobs

Microsoft Azure Help Desk information

See salary details

$37.5K

$83.8K

$124.5K

How much do microsoft azure help desk jobs pay per year?

As of Jun 9, 2026, the average yearly pay for microsoft azure help desk in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is a Microsoft Azure Help Desk?

A Microsoft Azure Help Desk is a support service that assists users and organizations with issues related to Microsoft Azure, which is a cloud computing platform. The help desk typically handles tasks such as troubleshooting technical problems, providing guidance on Azure services, managing user accounts, and addressing security concerns. Azure help desk professionals may also support deployment, configuration, and maintenance of cloud resources. Their goal is to ensure smooth operation and usage of Azure services for clients and end-users.

What are some common challenges faced by Microsoft Azure Help Desk professionals, and how can they be addressed?

Microsoft Azure Help Desk professionals often encounter challenges such as troubleshooting complex cloud configurations, staying updated with frequent Azure platform changes, and managing time effectively when handling multiple support tickets. To address these, it’s important to maintain strong documentation habits, actively participate in ongoing Azure training, and collaborate closely with both internal IT teams and clients. Building a solid knowledge base and leveraging available Microsoft resources can also help resolve issues more efficiently and enhance customer satisfaction.

What are the key skills and qualifications needed to thrive as a Microsoft Azure Help Desk professional, and why are they important?

To thrive as a Microsoft Azure Help Desk professional, you need a solid understanding of cloud computing concepts, troubleshooting skills, and familiarity with Microsoft Azure platforms, often supported by certifications like Microsoft Certified: Azure Fundamentals. Experience with ticketing systems, remote desktop tools, and the Azure portal is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure effective support, minimize downtime, and maintain user satisfaction in cloud-based environments.

What is the difference between Microsoft Azure Help Desk vs Microsoft Azure Support Specialist?

AspectMicrosoft Azure Help DeskMicrosoft Azure Support Specialist
CertificationsBasic Azure certifications (e.g., AZ-900)Advanced Azure certifications (e.g., AZ-104, AZ-303)
Work EnvironmentHelp desk, Tier 1 support, troubleshootingTechnical support, issue resolution, escalation
Employer & Industry UsageIT service providers, internal IT teamsCloud service providers, enterprise IT departments

The Microsoft Azure Help Desk primarily handles initial customer inquiries, troubleshooting basic issues, and providing general support. In contrast, the Microsoft Azure Support Specialist deals with more complex technical problems, offers advanced solutions, and often escalates issues when necessary. Both roles require Azure knowledge but differ in complexity and scope.

Infographic showing various Microsoft Azure Help Desk job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $83,781 per year, or $40.3 per hour.
Help Desk 1

Help Desk 1

Prolim Global

Austin, TX • On-site

$19.75 - $26.75/hr

Contractor

Posted 23 days ago

Job description

PROLIM (www.prolim.com) is currently seeking  Help Desk 1 for one of our top Client for Location - 205 W 14th St, Austin, TX 78701 – On Site

Qualified candidates can directly send your updated resume and contact info via email: jayaprakash.hiremath@prolim.com

Job description:

Provides front-line technology support by answering and responding to inbound calls/emails in a timely and professional manner, gathering and analyzing information about the customer’s issue and determination of the best way to resolve the problem.

Provides basic support and troubleshooting, including password resets, printer configurations, break/fix instructions, website content updates, creates accounts and configure hardware as part of on‐boarding process, supports audio and video equipment in conference rooms, and support for more complex issues where configuration solutions have already been documented.

Responsible for ensuring that all support calls/emails are properly documented in the tracking system, escalating issues as appropriate, and communicating trends to management. 

SKILLS AND QUALIFICATIONS

  • Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).
  • Experience working with customers across all levels of technological proficiency.
  • Experience in the support of computers, the use of applicable programs and systems (such as Microsoft Office Suite, Windows 10, and Adobe products), and troubleshooting information systems
  • Experience with Active Directory
  • Experience with cloud platforms and technologies like Microsoft Azure
  • A strong desire to grow and advance within an organization with an opportunistic landscape
  • A strong desire to grow and advance within an organization with an opportunistic landscape

OTHER SPECIAL REQUIREMENTS

CompTIA A+, CompTIA ITF+, or equivalent certification highly preferred

Strong preference for temp to hire possibility

About PROLIM

PROLIM is a leading provider of PLM, IoT and Digital transformation solutions to Global Fortune 1000 companies. With 9 global offices in US, India, and Australia, PROLIM has won 30+ awards and proudly serving over 1200+ customers to innovate and improve their profitability and efficiency. PROLIM was founded in 2005 and is headquartered in Farmington Hills, USA. With the global footprint and expertise in latest technologies, PROLIM can partner with you to speed up your Digital Transformation journey.