ZipRecruiter

Log In

1

Microsoft 365 Technical Support Jobs (NOW HIRING)

NEOGOV

Microsoft 365 Administrator

Galveston, TX · On-site

NEOGOV is looking for a Microsoft 365 Administrator to support, implement, design and secure services for Microsoft 365 and System Center Configuration Manager across the enterprise. The role ...

MetroSys

Technical Support Specialist

Irvine, CA · On-site

$20 - $30/hr

Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) * Windows 10/11 workstations * Desktop and ... Document support requests, resolutions, and technical procedures within the ticketing system.

MetroSys

Technical Support Specialist

Irvine, CA · On-site

$20 - $30/hr

Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) * Windows 10/11 workstations * Desktop and ... Document support requests, resolutions, and technical procedures within the ticketing system.

Oracle

Microsoft 365 System Engineer

Nashville, TN · On-site

Administer and support Microsoft 365 services including Exchange Online, Microsoft Teams ... Troubleshoot complex technical issues across collaboration, identity, messaging, and endpoint ...

Synetics Computers Inc.

Be Seen First

Microsoft 365 Administrator

Fort Worth, TX · On-site

$70K - $80K/yr

We are seeking an experienced Microsoft 365 Administrator to join our Fort Worth-based Managed ... Provide senior escalation support to the help desk and communicate effectively with technical and ...

previous pagenext page

Showing results 21-40

All JobsTechnology JobsSoftware JobsSoftware Developer JobsMicrosoft 365 Technical Support Jobs

Microsoft 365 Technical Support information

See salary details

$14

$26

$44

How much do microsoft 365 technical support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for microsoft 365 technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

Does Microsoft 365 include technical support?

Microsoft 365 offers technical support to subscribers, including options like chat, phone, and online assistance depending on the subscription plan. Support availability and scope can vary based on the specific service level and support agreement chosen by the user or organization.

What cities are hiring for Microsoft 365 Technical Support jobs?

Cities with the most Microsoft 365 Technical Support job openings:

What states have the most Microsoft 365 Technical Support jobs?

States with the most job openings for Microsoft 365 Technical Support jobs include:

What are popular job titles related to Microsoft 365 Technical Support jobs?

For Microsoft 365 Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Microsoft 365 Technical Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Microsoft Exchange Online Migration Technical Support Engineer

Washington, DC • Hybrid

SAIC
IT Services • 10K+ employees
Learn more about SAICexternal

$120K - $160K/yr

Full-time

Posted 6 days ago

SAIC rating

7.6

Company rating: 7.6 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

Job description

Job ID: 2616399

Location: Washington, DC, US

Date Posted: 2026-09-03

Category: Software

Subcategory: SW Testing

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: Secret

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: ORA_HYBRID


Description

SAIC is looking for an experienced Microsoft Exchange Online Technical Support Engineer to provide dedicated support for U.S. Army 365 (A365) end users. In this role, you will deliver high‑quality technical assistance for Exchange Online services, ensuring timely resolution of issues and maintaining reliable communication systems. You will work closely with cross‑functional technical teams, driving collaboration and contributing to the continuous improvement of support processes and service delivery. 

NOTE: This is a Hybrid position. The individual will be required to work at the nearest designated US Army installation as required.

JOB DESCRIPTION

  • Provide Tier 2/Tier 3 technical support for Exchange Online services within the Army 365 environment.
  • Plan and execute the migration of user mailboxes, data, and services from on-premises and legacy systems to Microsoft 365.
  • Troubleshoot and resolve complex email, mailbox, calendar, and connectivity issues.
  • Manage and support Exchange Online configurations, policies, and security settings.
  • Troubleshoot and resolve complex technical issues that arise during and after the migration process.
  • Document resolutions, create knowledge base articles, and contribute to process improvement initiatives.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

  • Bachelor's and nine (9) years of related experience; additional four (4) years of experience accepted in lieu of degree.
  • 5+ years of experience supporting Microsoft Exchange environments, including Exchange Online.
  • Proven, hands-on experience with migration tools for Exchange, SharePoint, Teams, and OneDrive (e.g., Sharegate, Metalogix, AvePoint). 
  • Experience with hybrid Exchange environments (on-premises + Exchange Online).
  • Strong knowledge of Office 365, Azure Active Directory, and PowerShell scripting.
  • Proven ability to troubleshoot mail flow, mailbox permissions, and connectivity issues.
  • Experience with security and compliance features (DLP, retention, auditing).
  • Experience with DoD O365 tenants (Army 365, GCC High, or DoD environments).
  • Excellent communication, documentation, and customer service skills.

REQUIRED CERTIFICATIONS:

  • Must hold a current DoD 8140 IAT Level II (or higher) certification, such as Security+ CE, CySA+, or CASP+.Microsoft 365 Certified: Administrator Expert (MS-102)
  • Microsoft 365 Certified: Endpoint Administrator Associate (MD–102)
  • Microsoft 365 Certified: Teams Administrator Associate (MS-700)
  • Microsoft Certified: Identity and Access Administrator Associate (SC-300)

Secret Clearance

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

What SAIC employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply