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Mews Jobs (NOW HIRING)

Sorrel River Ranch

GEM (Guest Experience Maker)

Moab, UT · On-site

$15 - $19/hr

Operate and manage front desk equipment, including PMS (MEWS), switchboards, and key systems. * Enforce all cash handling, check, and credit card policies, balancing transactions and guest billing.

Diocese of Camden

Service Coordinator

Turnersville, NJ

$43K - $45K/yr

Diocesan Housing Services The Mews at St. Mary's, Williamstown, NJ The Social Service Coordinator's responsibility is to enhance the ability of residents live independently in developments, and ...

Discovery Senior Living

LPN

Woodbury, NJ · On-site

$27 - $29/hr

At Woodbury Mews, a thriving Discovery Senior Living community, we have meaningful job opportunities with the ability to make a difference in the lives of our residents. About Discovery Senior Living ...

Diocese of Camden

Property Manager

Camden, NJ

$50K - $55K/yr

Property Manager Mews at St Mary's, Williamstown, NJ The Property Manager (PM) administers resident subsidized Housing Assistance programs based on the appropriate and applicable regulations and ...

Woodbury Mews

Activities Coordinator

Woodbury, NJ · On-site

$15.50 - $20.50/hr

Candidate must be available to work occasional nights, weekends and holidays. About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies, a ...

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How much do mews jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for mews in the United States is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

What are Mews in the context of hospitality and technology?

Mews refers to a cloud-based property management system (PMS) designed for hotels, hostels, and other accommodation providers. The platform helps automate and streamline operations such as reservations, front-desk management, payments, and guest communication. Mews is known for its user-friendly interface and integrations with various third-party applications, enabling properties to enhance the guest experience and improve operational efficiency. It is widely used by properties seeking to modernize and digitize their management systems.

What are the key skills and qualifications needed to thrive as a Mews Implementation Specialist, and why are they important?

To thrive as a Mews Implementation Specialist, you need a solid understanding of hotel operations, project management, and software onboarding, typically supported by experience in the hospitality or SaaS industry. Familiarity with Mews Property Management System, API integrations, and CRM tools is often required, along with relevant certifications in project management or hospitality technology. Excellent communication, problem-solving abilities, and a customer-centric attitude help build strong client relationships and ensure smooth software adoption. These skills and qualities are crucial for delivering seamless implementations and maximizing client satisfaction in a competitive hospitality tech environment.

What is the difference between Mews vs Front Desk Agent?

AspectMewsFront Desk Agent
Primary RoleProperty management software for hospitalityCustomer service and check-in/out at a hotel
Required CredentialsIT skills, hospitality knowledgeCustomer service skills, hospitality experience
Work EnvironmentOffice-based, software managementHotel front desk, guest interaction
Industry UsageUsed by hotel management teamsEmployed directly at hotels

While Mews is a property management software used by hotel staff to streamline operations, a Front Desk Agent is a hotel employee responsible for guest check-ins, check-outs, and customer service. Mews supports front desk functions but is not a role itself, whereas a Front Desk Agent is a specific job position within the hospitality industry.

How does a role at Mews typically involve collaboration across different departments, and what skills help facilitate effective teamwork?

At Mews, collaboration between departments such as Product, Engineering, Sales, and Customer Success is essential to deliver seamless hospitality solutions. Employees regularly participate in cross-functional meetings, share feedback, and coordinate project timelines to ensure product success and client satisfaction. Strong communication skills, openness to feedback, and a proactive attitude are crucial for navigating these collaborative efforts and contributing effectively within the fast-paced, innovative environment at Mews.
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Mews jobs near you

GEM (Guest Experience Maker)

Sorrel River Ranch

Moab, UT • On-site

$15 - $19/hr

Full-time

Posted just now

Job description

About Sorrel River Ranch
Sorrel River Ranch is a Four Diamond luxury guest ranch along the scenic Colorado River, surrounded by 2,000-foot-high cliffs, buttes, and mesas. Located just 17 miles from Moab, Utah, and near Arches and Canyonlands National Parks, the ranch offers an exclusive 240-acre riverside oasis.
Position Overview
The Guest Experience Maker (GEM) serves as the primary liaison between guests and the resort, ensuring exceptional service and memorable stays. This role requires a detail-oriented individual who can manage reservations, assist guests with their itineraries, and collaborate with various departments to enhance the guest experience. The GEM also plays a crucial role in ensuring all guest needs are met efficiently and professionally.
Key Responsibilities
Guest Services & Hospitality
  • Warmly welcome guests, manage check-in/check-out procedures, and provide personalized assistance.
  • Understand, anticipate, and exceed guest expectations with exceptional customer service.
  • Proactively communicate with guests via phone, email, and in-person interactions to address inquiries and requests.
  • Provide detailed information on local attractions, activities, and events.
  • Assist in resolving guest concerns promptly and courteously.
Reservations &  Front Desk Operations
  • Handle reservations via phone, email, and online booking systems, ensuring accuracy.
  • Process guest check-ins and check-outs smoothly and correctly.
  • Maintain and update reservation records, ensuring accurate guest information and room statuses.
  • Operate and manage front desk equipment, including PMS (MEWS), switchboards, and key systems.
  • Enforce all cash handling, check, and credit card policies, balancing transactions and guest billing.
  • Track receipts from guest purchases and property charges.
Concierge & Guest Engagement
  • Assist in planning guest itineraries, including adventure activities, spa appointments, and dining experiences.
  • Safely transport guests to their rooms or shuttle them to and from the airport.
  • Promote and manage resort packages, promotions, and special experiences.
  • Engage guests in Sorrel River Ranch’s mission by sharing knowledge about the property, experiences, and locally grown food offerings.
Collaboration & Operations Support
  • Communicate effectively with all resort departments, including housekeeping, maintenance, and food and beverage, to fulfill guest needs.
  • Assist housekeeping or other departments as needed to ensure smooth operations.
  • Monitor and manage back-of-the-house inventory through tracking, organization, ordering, and restocking.
  • Adhere to and contribute to the improvement of standard operating procedures (SOPs) and daily checklists.
Qualifications & Requirements
  • High school diploma or GED required.
  • Previous hospitality, reservations, or customer service experience preferred.
  • Strong verbal and written communication skills.
  • Proficiency in Microsoft Office and Google 
  • Experience with hospitality systems such as MEWS, Toast is a plus.
  • CPR/First Aid Certification preferred.
  • Extensive knowledge of Moab, Utah, and surrounding areas is a plus.
  • Ability to lift 50+ pounds and stand for extended periods.
  • Must be flexible with schedules, including days, nights, weekends, and holidays.
  • Valid driver’s license required to operate guest transport vehicles.

Equal Opportunity Employment
Sorrel River Ranch Resort & Spa is committed to fostering a diverse and inclusive work environment. We welcome applications from all qualified individuals and do not discriminate based on race, gender, disability, or veteran status.
 

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