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Metroplus Jobs (NOW HIRING)

Diverse Lynx

Customer Service Representative

Manhattan, NY · On-site

$20 - $23/hr

Attend trainings to maintain up-to-date skills and knowledge Location of job: 50 Water Street, FL 7, Metroplus Health Plan - 50 Water Street Shift Notes: ATTACHED Shift Time - 9 AM to 5 PM, required ...

Diverse Lynx

RN Medical ICU

Manhattan, NY · On-site

$77 - $80/hr

... MetroPlus in more than 70 patient care locations across the five boroughs of New York City. Position · Role: RN Medical ICU · Job Location: Manhattan, NYC · Facilities: Metropolitan Hospital · ...

MetroPlusHealth

Senior Management Consultant

Manhattan, NY · On-site

$100K - $110K/yr

About NYC Health + Hospitals MetroPlus Health provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of ...

MetroPlusHealth

Care Manager

Manhattan, NY · On-site

$112K/yr

About NYC Health + Hospitals MetroPlus Health provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of ...

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How much do metroplus jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for metroplus in the United States is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $21.88 per hour, depending on experience, location, and employer.

What is a MetroPlus job?

A MetroPlus job typically refers to a position at MetroPlusHealth, a health insurance provider serving New York City residents. Jobs at MetroPlusHealth span various roles, including customer service, healthcare management, administration, and IT. Employees work to provide affordable, quality healthcare solutions to individuals, families, and businesses. Positions may require experience in healthcare, insurance, or customer support, depending on the role.

What are the key skills and qualifications needed to thrive in the Metroplus position, and why are they important?

To thrive at MetroPlus Health, professionals typically need a background in healthcare administration, insurance, or case management, often supported by a relevant degree or credential. Familiarity with health plan management systems, regulatory compliance tools, and electronic records is important in this environment. Excellent communication, problem-solving skills, and the ability to work collaboratively help team members excel. These competencies are crucial for ensuring quality service delivery, regulatory compliance, and efficient support for members and providers.

What are some common challenges faced by employees at MetroPlus Health, and how are they addressed?

At MetroPlus Health, employees often navigate challenges such as managing a high volume of member inquiries, adhering to evolving healthcare regulations, and ensuring accurate coordination among providers, members, and internal teams. The organization provides robust training, cross-functional support, and up-to-date resources to help team members stay informed and equipped to handle these demands. Colleagues work collaboratively to share expertise and resolve complex cases, and management fosters a culture of continuous improvement and open communication. This supportive environment helps employees grow professionally while maintaining high standards of service and care.

More about Metroplus jobs
What cities are hiring for Metroplus jobs? Cities with the most Metroplus job openings:
What are the most commonly searched types of Metroplus jobs? The most popular types of Metroplus jobs are:
What job categories do people searching Metroplus jobs look for? The top searched job categories for Metroplus jobs are:
Metroplus jobs near you
Infographic showing various Metroplus job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $43,327 per year, or $20.8 per hour.
Customer Service Representative

Customer Service Representative

Diverse Lynx

Manhattan, NY • On-site

$20 - $23/hr

Other

Posted 2 days ago

Job description

Customer Service Representative

We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. 2 days in office, 3 days remote (field work not required).

Responsibilities
  • Receive a high volume of inbound calls and emails
  • Identify the reason for the customer's call, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Meet personal and team quotas
  • Attend trainings to maintain up-to-date skills and knowledge

Location of job: 50 Water Street, FL 7, Metroplus Health Plan - 50 Water Street Shift Notes: ATTACHED Shift Time - 9 AM to 5 PM, required to work 1 Saturday a month (9 AM - 5 PM) Rotation on 1 late night alt weeks of 12-8 PM with flexibility. English/Spanish/Russian is most needed. English and any of the following Chinese, Korean, Bengali, Hindi. 2 days in office, 3 days remote (field work not required) Must be Bilingual with following languages (Two or more then) Bengali (Speak, Read, Write) English (Speak, Read, Write) Spanish (Speak, Read, Write) Hindi (Speak, Read, Write) Korean (Speak, Read, Write) Russian (Speak, Read, Write) Chinese (Speak, Read, Write)

Qualifications
  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role is preferred
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively

Compensation: $20.00 - $23.00 per hour Minority and Women Owned Business Enterprise (MWBE) certified by the State of New Jersey and Minority Business Enterprise (MBE) certified from National Minority Supplier Development Council.

Our Vision & Mission

We believe in the free enterprise system. We shall consistently treat our customers, employees, suppliers and the community with honesty, dignity, fairness and respect. We will conduct our business with the highest ethical standards. Our Mission is "Continually exceed our customers & increasing expectations."

What We Value?

We value Integrity, Customer Satisfaction, Honesty and fairness. They are essential to the way we do business and how we interact with people. We do what we say we will do, and we conduct ourselves in accordance with our code of ethics.

Our Employee Is Our Key

The diversity and involvement of our people is the foundation of our strength. We are committed to their fair and effective selection, development, motivation and recognition. We provide employees with the tools, training and support to achieve excellence in customer satisfaction.

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About Diverse Lynx

Sourced by ZipRecruiter

Diverse Lynx, based in Princeton, NJ, US, is a reputable company in the Information Technology sector. The firm, as reflected through its website diverselynx.com, specializes in delivering comprehensive IT solutions. These solutions range from IT consulting to robust digital transformation strategies, IT staffing, and full-time placements services. The company was established in 2008, and it prides itself on providing simplified, efficient technology solutions designed to meet the unique needs of each client.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Princeton, NJ, US

Year founded

2002

Social media

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