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Metro State Services Jobs (NOW HIRING)

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Our East Metro State Farm Agency needs a great person to join our team. We offer: * Professional ... Delivering service to existing clients * Assist new / prospective customers with insurance ...

Be Seen First

Our East Metro State Farm Agency needs a great person to join our team. We offer: * Professional ... Delivering service to existing clients * Assist new / prospective customers with insurance ...

Be Seen First

Our East Metro State Farm Agency needs a great person to join our team. We offer: * Professional ... Delivering service to existing clients * Assist new / prospective customers with insurance ...

Be Seen First

Our East Metro State Farm Agency needs a great person to join our team. We offer: * Professional ... Delivering service to existing clients * Assist new / prospective customers with insurance ...

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Metro State Services information

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$14

$23

$40

How much do metro state services jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for metro state services in the United States is $23.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.24 per hour, depending on experience, location, and employer.

What are some typical challenges faced by professionals working in Metro State Services, and how can they be addressed?

Professionals in Metro State Services often encounter challenges such as navigating complex regulatory requirements, managing high volumes of public inquiries, and balancing diverse community needs. Addressing these challenges requires strong organizational skills, adaptability, and effective communication with both colleagues and the public. Team collaboration and ongoing training are key strategies for staying current with policies and delivering efficient service. Proactively seeking feedback and leveraging technology can also help streamline processes and improve outcomes.

What is the difference between Metro State Services vs Customer Service Representative?

AspectMetro State ServicesCustomer Service Representative
CredentialsVaries by position, often includes certifications in logistics, transportation, or customer supportHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentOffice, warehouse, or transportation settingsCall centers, retail, or office environments
Industry UsageLogistics, transportation, and service industriesRetail, telecommunications, and service sectors
Common Search/ComparisonOften compared for roles involving logistics and customer supportFrequently searched as a related customer support role

Metro State Services and Customer Service Representatives share similarities in customer interaction and support roles, but differ mainly in industry focus and required certifications. Metro State Services typically involves logistics and transportation environments, whereas Customer Service Representatives are more common in retail and call centers. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are Metro State Services?

Metro State Services typically refer to the various public services provided by a metropolitan or state government agency. These services can include transportation, law enforcement, emergency response, social services, and administrative support for residents within a metropolitan area or state. The goal of Metro State Services is to ensure the well-being, safety, and efficient functioning of the community. The specific services offered may vary depending on the region and the agency's mandate.

What are the key skills and qualifications needed to thrive in Metro State Services, and why are they important?

To thrive in Metro State Services, you need a strong understanding of public administration, regulatory compliance, and customer service, typically supported by a relevant degree or government experience. Familiarity with case management systems, government databases, and communication platforms is often required. Strong interpersonal skills, attention to detail, and problem-solving abilities set top performers apart in this field. These skills ensure efficient operations, compliance with regulations, and positive interactions with the public and stakeholders.
More about Metro State Services jobs
What states have the most Metro State Services jobs? States with the most job openings for Metro State Services jobs include:
What job categories do people searching Metro State Services jobs look for? The top searched job categories for Metro State Services jobs are:
Infographic showing various Metro State Services job openings in the United States as of July 2026, with employment types broken down into 77% Full Time, 18% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $49,094 per year, or $23.6 per hour.

MSUAASF Range C - CIS Program Coordinator

Minnstate

Paul, ID

$47K - $93K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 29 days ago


Job description

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

Working Title:

MSUAASF Range C - CIS Program Coordinator

Institution:

Metropolitan State University

Classification Title:

MSUAASF Range C

Bargaining Unit / Union:

211: Minnesota State University Association of Administrative Service Faculty

City:

St. Paul

FLSA:

Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Unclassified - Unlimited Academic

Salary Range:

$47,607.00 - $93,342.00

Job Description:

Metro State University, Minnesota's public, urban university, and four-time recipient of the Insight Into Diversity Higher Education Excellence in Diversity (HEED) Award is seeking to hire a Program Coordinator. This is a full -time, probationary position within the College of Individualized Studies.

Responsibilities:

  • Coordinate entering, continuing, and exiting student pathways among the dean's office, college faculty, and academic advisors.

  • Coordinate curricular and cocurricular programs and activities.

  • Coordinate and contribute to college outreach and partnership programs including campus, inter-institutional, community, and workforce development partners.

  • Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner.

Minimum Qualifications:

The following qualifications are required of all applicants seeking consideration for this position. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for the position:

  • One of the following:

    • Master's degree plus one year of professional experience

    • Bachelor's degree plus two years of professional experience

    • Three years of professional experience.

    • An equivalent combination of post-secondary training, education and/or relevant professional experience relevant.

  • Knowledge of the practices and procedures specific to higher education.

  • Demonstrated ability to accomplish objectives by integrating knowledge of multiple, complex systems, standards, or rules.

  • Demonstrated ability to connect day-to-day functions to program and university goals.

Preferred Qualifications:

  • Demonstrated success in fostering a student-centered environment promoting persistence and completion

  • Knowledge of Minnstate or Metro State policies, procedures, systems or assumed practices

  • Knowledge of HLC assumed practices and accreditation requirements

  • Demonstrated history of collaboration with multiple institutional and community partners

Physical Requirements of the Job: Light: Requires occasionally transporting such articles as file boxes and heavy hand tools or heavier materials with help from others and/or transporting light objects frequently. The position may require movement throughout building(s) to a significant degree.

The University:

Metro State University empowers learners to transform their lives and communities through relevant, student-centered education in an inclusive, anti-racist, and supportive learning environment.

Metro State University provides an excellent, inclusive, and engaging education to eliminate opportunity gaps and empower our students to lead our communities to a prosperous and equitable future. The university offers programs leading to baccalaureate, masters, and applied doctoral degrees. We provide accessible, high quality liberal arts, professional, and graduate education with continued emphasis on marginalized groups, including adult learners. Metro State is a five-time recipient of the Insight into Diversity Higher Education Excellence in Diversity (HEED) Award, most recently in 2023. Federally recognized as a Minority Serving Institution, its employees serve more than 9,000 post-traditional learners, two-thirds of whom identify as belonging to communities of color or American Indian nations, are first in their family to attend college, and/or are eligible for Pell Grants. Since we do not operate residential facilities, Metro State University students all commute to class locations across the Minneapolis-St. Paul metro area, or take their courses wherever they are through our many distance-learning and hybrid course offerings, allowing Metro State to truly be "where learning meets living." Metropolitan State is recognized by CollegeNet as a leading higher education promoter of social mobility for students (Ranked # 12 out of 1,398 in 2025). Recognized in 2008 and 2016 by the Carnegie Foundation for Community Engagement, the university is committed to academic excellence and community engagement through curriculum, teaching, scholarship, and services designed to support an urban mission. As a member of Minnesota State Colleges and Universities System, Metro State University actively works to achieve the Equity 2030 goal of the system, with initiatives to close disparities among student groups that focus on academic programs, policies and procedures, and effective student support. In addition, equity and anti-racism strategies are focused on building an inclusive and welcoming campus climate, hiring and retaining a diverse workforce, and developing our capacity to serve students in a culturally responsive manner. The university is finalizing a new strategic plan, with the draft goal of enhancing its legacy of student success by becoming the region's premier institution for high-quality, accessible, and equitable education, promoting social mobility and community engagement.

Visit the Metro State University website to learn more about the university, our programs, and our students. Learn more about Minnesota State Colleges and Universities at their website.

For campus safety information and crime statistics visit: https://www.metrostate.edu/students/support/safety

The School/Academic Department:

The College of Individualized Studies Dean's Office supports the Individualized Studies (IS) program and its faculty, along with key cocurricular initiatives, community and alumni engagement efforts, and several academic innovation units. These include the Center for Educational Innovation, the Student-Directed Learning (SDL) Office, the TREC program (College in Prison and Academic Re-Entry), and CPLAN (Credit for Prior Learning). The college is guided by three core tenets-student agency, community engagement, and competency-based education-which shape its academic programs, partnerships, and student experience.

Salary:

This is a Minnesota State University Association of Administrative and Service Faculty (MSUAASF) Range C position with a salary range of $47,845 (minimum) to $93,809 (maximum). Salary is commensurate with education and experience, and is determined by the collective bargaining agreement between Minnesota State Colleges and Universities (Minnesota State) and the MSUAASF organization.

* Employment for this position is covered by the collective bargaining agreement for the MSUAASF which can be found: https://www.minnstate.edu/system/working/docs/contracts/msuaasf-contract.pdf

Application: To apply, go to https://www.metrostate.edu/about/employment

*To comply with privacy and data practices requirements, please refrain from including personal information or photographs in your application materials.

Open Until Filled. Priority Applications must be received by 12:01 AM on Closing Date: 22 June 2026

Qualified applicants are required to attach the following documents to their online application:

  • Cover letter of interest addressing how your qualifications align with the requirements of this position.

  • Current curriculum vita or resume.

  • Names of four (4) references with addresses, email addresses and telephone numbers.

  • Transcripts - Valid unofficial copies of your transcript showing conferred/awarded date, your name and the academic institution's name/logo are required. We do not accept copy/paste word documents with a list of courses/grades or DARS reports. If selected for hire, official original transcripts will be required.

If you have other questions related to this position announcement, please contact Human Resources, at 651.793.1275 or email at hrrecruiting@metrostate.edu.

For TTY, call Minnesota Telecommunications Relay Service (TRS) at 7-1-1 or 1-800-627-3529.

Notice: In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on university business who use a rental or state vehicle shall be required to conform to Minnesota State's vehicle use criteria and consent to a motor vehicle records check.

Metro State University is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

The University provides reasonable accommodations to qualified individuals with disabilities upon request.


Benefits Information:

At Minnesota State, we take your well-being and work-life balance seriously. We offer a comprehensive benefits package that features low-cost medical and dental insurance with affordable deductibles, employer-paid life insurance, short- and long-term disability, and pre-tax healthcare and dependent care accounts with a roll-over option. To further support your holistic health, employees also have access to a confidential Employee Assistance Program (EAP) for mental health, legal, and financial counseling. Detailed plan details, rates, and coverage choices can be reviewed directly via the State Employee Group Insurance Program (SEGIP) website.

To support your life outside of work, our package includes 12 paid holidays, generous vacation and sick time, and six weeks of Paid Parental Leave. We also help you secure your financial future with a robust Pension Plan, 457(b) and 403(b) retirement accounts, and various investment options. Furthermore, we invest in your growth by providing dedicated professional development and tuition waivers for both you and your dependents. Please note that specific benefit eligibility and coverage levels may vary depending on the type of position, employee classification, and collective bargaining agreements.

Desired Start Date:

08-12-2026

Position End Date:

Open Date:

06-15-2026

Close Date:

07-20-2026

Posting Contact Name:

Kevin Earl Thompson

Posting Contact Email:

hrrecruiting@metrostate.edu