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Messaging Jobs in Massachusetts (NOW HIRING)

Servier

Assoc Dir, External Communications

Boston, MA · On-site

The role will shape messaging, lead high-quality execution and strengthen scalable external communications capabilities for a growing organization. This role will work closely with functional leaders ...

krg technology inc

Java developer(Fulltime)

Boston, MA

$55.50 - $71.75/hr

Nice to have Experience in High Performance Environment a big plus Distributed Messaging (nice to have) Issues with trying to ensure a message was delivered from point A to point B Prior use with JMS ...

Aspen Aerogels

Product Marketing Manager

Northborough, MA · On-site

$140K - $160K/yr

Build messaging frameworks for products, applications, customer segments, and competitive situations. * Incorporate customer insights, buyer personas, and market dynamics into positioning and ...

SharkNinja

Marketing Manager, Shark Home

Needham, MA · On-site

Messaging Validation: Drive a consumer first mentality. Partner with Consumer Insights to test and validate messaging, storytelling, and creative assets, leveraging learnings to deliver best-in-class ...

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Showing results 21-40

All JobsMessaging JobsMessaging Jobs in Massachusetts

Messaging information

See Massachusetts salary details

$65K

$107.4K

$140.3K

How much do messaging jobs pay per year?

As of Aug 13, 2026, the average yearly pay for messaging in Massachusetts is $107,432.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,300.00 and $122,300.00 per year, depending on experience, location, and employer.

What is a messaging specialist?

A messaging specialist is a professional responsible for managing and optimizing communication channels within an organization, focusing on email, instant messaging, collaboration platforms, and related technologies. They ensure secure and efficient message delivery, troubleshoot issues, and implement best practices for internal and external communications. Messaging specialists often work with IT teams to maintain messaging infrastructure, support users, and enforce compliance and security policies.

What are some common challenges faced by professionals in messaging roles, and how can they effectively address them?

Professionals in messaging roles often encounter challenges such as managing high message volumes, ensuring timely responses, and maintaining consistent brand voice across various platforms. To effectively address these, it's important to leverage automation tools for routine responses, develop clear communication guidelines, and regularly coordinate with marketing and customer support teams. Staying updated on platform best practices and continuously improving workflows can also help streamline operations and enhance overall effectiveness.

What are the key skills and qualifications needed to thrive as a messaging specialist?

To thrive as a Messaging Specialist, you need expertise in email systems, messaging protocols, and security standards, often backed by a degree in IT or related certifications. Familiarity with platforms like Microsoft Exchange, Office 365, and messaging security tools is typically required. Strong troubleshooting abilities, attention to detail, and effective communication skills set top performers apart. These skills ensure reliable and secure business communications, minimizing downtime and protecting sensitive information.

What is the difference between Messaging vs Customer Support Specialist?

AspectMessagingCustomer Support Specialist
Primary RoleManaging and creating messaging campaigns, content, and communication strategiesProviding direct support to customers, resolving issues, and answering inquiries
Required SkillsCommunication skills, content creation, marketing knowledgeCustomer service skills, problem-solving, product knowledge
Work EnvironmentMarketing teams, digital platforms, remote or office settingsCustomer service centers, call centers, online chat platforms
Common CertificationsMarketing certifications, communication coursesCustomer service certifications, product training

Messaging professionals focus on crafting communication strategies and content to engage audiences, often within marketing teams. Customer Support Specialists handle direct interactions with customers to resolve issues and ensure satisfaction. While both roles require strong communication skills, Messaging is more strategic and content-driven, whereas Customer Support is service-oriented and problem-solving based.

What are popular job titles related to Messaging jobs in Massachusetts?

For Messaging jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Messaging jobs in Massachusetts look for?

The top searched job categories for Messaging jobs in Massachusetts are:

Messaging jobs near you
Infographic showing various Messaging job openings in Massachusetts as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution, with an average salary of $107,432 per year, or $51.6 per hour.

Part Time Teller, Plainville-Messenger Street, Plainville, MA

Santander

Plainville, MA • On-site

$30K - $47K/yr

Part-time

Re-posted 13 days ago

Job description

Part Time Teller, Plainville-Messenger Street, Plainville, MA
Country: United States of America
It Starts Here:
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.
If you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
As a Teller, you engage in assisting with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalate complex issues for timely resolution.
  • Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
  • Process transactions, including deposits, withdrawals, and transfers.
  • Handle cash and maintain accurate cash drawer balances.
  • Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
  • Recognize opportunities and cross-sell bank products to deepen customer relationships.
  • Engage customers and leverage digital tools to educate them on self-service options.
  • Assist with custodianship, audits, and other operational tasks.
  • Maintain a clean and organized work area, to create a welcoming environment for customers.
  • Responsibilities may extend to supporting nearby branch locations based on business necessity.

What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
  • High school diploma or GED: - Required

Qualifications:
  • 6+ Months Cash Handling experience - Required.
  • 6+ Months Demonstrated customer service experience - Required.
  • Excellent customer service skills and a passion for helping others.
  • Ability to identify and escalate concerns of risk to appropriate channels.
  • Ability to follow directions, policies, and procedures.
  • Effective listening and communication skills.
  • Comfortable in using digital tools and technology to enhance customer engagement.
  • Energetic, organized and able to multi-task in a fast-paced, changing environment.
  • Understands the necessity and value of accuracy and attention to detail.
  • Computer proficiency and basic math skills.
  • Ability to work branch hours, which can include weekends and evenings.

Certifications:
  • No Certifications listed for this job.

It Would Be Nice For You To Have:
  • Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
  • Preferred experience in Microsoft Office products.

Work Authorization & Sponsorship:
Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range:
Minimum:
$30,000.00 USD
Maximum:
$47,000.00 USD
We Value Your Impact:
Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.

Apply